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Club Mahindra Mussoorie

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Club Mahindra Mussoorie
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346 Reviews from our TripAdvisor Community

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Showing 346: English reviews
Reviewed 21 March 2017

rooms were nice and clean, service was wonderful, food quality was decent and they can improve on same. breakfast has good breath but bit over priced. rooms have nice view. not meant for people with physical challenge as lots of climbing.

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Helpful?
Thank Alkesh S
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Alkesh S, We are glad to read that you had a pleasant stay with us during your recent visit to our resort. Thank you for the wonderful compliments. We have shared your feedback with the team, whose efforts have made this possible. It was indeed a pleasure to have you stay with us and we look forward to welcoming...

Ambala, India
Reviewed 20 March 2017

Nice colourful resort, rooms view was amazing, clearly seen mountains and the valley, best part was the snow happen in Mussoorie, unexpectedly and staff handled the situation very well, the road to reach at the resort are very steep, the vehicle was stop for some time only but it has started soon, the drivers are very effecient to drive the...

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Helpful?
Thank samarora12786
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear samarora12786, Thank you for your amazing review and we are absolutely thrilled to know that you had an amazing Club Mahindra experience. Nothing inspires us more than knowing that our guests had a thoroughly enjoyable stay and their expectations were met. Thank you for the wonderful compliments. We have shared your feedback with the team, whose efforts have made...

Reviewed 20 March 2017 via mobile

Hey, came here with my family. The stay was so nice that i can't explain it. espeically the view of the resort is so nice. Love the food, entertainment activities especially the kathak dance. Love to come back, bye...

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Helpful?
Thank Nitin s
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Nitin s, Thank you very much for reviewing us on TripAdvisor. It makes us immensely happy to know that you have had a wonderful stay at our property amidst the beautiful landscapes. We will definitely share your appreciations with our team and it truly motivates us! We are happy to know that we have been able to take care...

Reviewed 18 March 2017

Hello guys, came in the month of Feb. Love the hospitality of the resort. like to mention some names like - Nitin from activities, devender from f.o., anuj houskeeping. resort location is awesome. Love to come again, special kudos!!

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Helpful?
Thank Verender g
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Verender g, We are glad to read that you had a pleasant stay with us during your recent visit to our resort. Thank you for the wonderful compliments. We have shared your feedback with the team, whose efforts have made this possible. It was indeed a pleasure to have you stay with us and we look forward to welcoming...

New Delhi
Reviewed 17 March 2017

As you can see in my profile, I love traveling and have reviewed over 100 hotels including number CM properties. This is my review of the Mussoorie one (10th March check-in and 12th March check-out). As stated by another person here, I too got a call when I was on my way from Delhi about the property being OVERBOOKED. I...

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Helpful?
Thank BunnyPunia
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear BunnyPunia, Thank you for taking time out to share with us your feedback, it truly does help us serve you better. We regret the inconvenience caused to you during your stay. Please be assured we have made a note of your feedback and shared it with the concerned teams. Further, request you to share your details with us on...

Reviewed 16 March 2017 via mobile

Worst experience ever. I discussed two days before reaching on receiving call from resort regarding directions and I said that don't give damp room this time as previous visit n also to give room near to reception as we are travelling with small kid n climbing many steps . On reaching resort at 4.40 we were kept waiting for 1.5...

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Helpful?
Thank guls003
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear guls003, We are apologetic about the experience you had at our resort. We have shared your feedback with the entire team and are already taking necessary actions to up the quality of service. We further request you to share your details with us on our Facebook page via Inbox Message for us to assist you better. We hope you...

Reviewed 14 March 2017 via mobile

The property is very well known as Avalon in Mussoorie.Reaching property is a painful experience as the taxis go only up to Gandhi chowk and then on by a cycle rickshaw till a kilometre where in Mahindra's have a pick up arrangement. Food is Fantastic here and the view too Of the hills and Dehradun valley. Hospitality at its best...

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Helpful?
Thank Ravi R
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Ravi R, Thank you very much for reviewing us on TripAdvisor. It makes us immensely happy to know that you have had a wonderful stay at our property amidst the beautiful landscapes. We will definitely share your appreciations with our team and it truly motivates us! We value your patronage and are looking forward for another opportunity to be...

Reviewed 14 March 2017

This is a very old property and comes with all issues associated with age. In general the place is quite run down and it is also not managed very well as the staff is pretty hands off. Quite a let down when compared to the other resorts of Club Mahindra.

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Helpful?
Thank Rajiv J
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Rajiv J, We are sad to hear that you did not enjoy your stay with us. Please accept our sincere apologies. Further, request you to share your details with us on our Facebook page via Inbox Message for us to connect with you regarding the concerns highlighted. We hope that you will consider giving us another opportunity to welcome...

New Delhi, India
Reviewed 14 March 2017 via mobile

A road trip from Delhi to Mussoorie we expected the least from the resort but we got the unexpected. The resort kept on calling us where have we reached, the timings when Mall Road gets closed for entry of our car and that it is snowing. It was snowing the moment we reached Mall Road. The entry to the resort...

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Helpful?
Thank Jyoti S
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Jyoti S, Thank you for taking time out to share such a detailed and delightful review. We are glad to be a part of these wonderful memories you have made on this trip. Being fortunate to work in a place like Club Mahindra and playing host to wonderful guests like you, nothing inspires us more than receiving such encouraging...

Reviewed 8 March 2017 via mobile

Club Mahindra is officially the worst investment ever. Mathematically and also with regard to complicated seasons and availabilities and too many members and non-member bookings. And this time they took it too far, just when i was about to leave for availing a confirmed holiday, i got a call from Club Mahindra Mussorie (some Ms. Geeta Negi) that my booking...

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Helpful?
1Thank Rahul B
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Rahul B, We are apologetic about the experience you had at our resort. We have shared your feedback with the entire team and are already taking necessary actions to up the quality of service. We further request you to share your details with us on our Facebook page via Inbox Message for us to assist you better. We hope...

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Amenities

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  • Family Rooms
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  • Microwave
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  • Public Wifi
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  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Club Mahindra Mussoorie

Address: Rockcliff Estate,Hill Top | Gun Hill, Mussoorie 248179, India (Formerly Club Mahindra Hilltop Resort)
Region: India > Uttarakhand > Mussoorie
Price Range: $145 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club Mahindra Mussoorie 3*
Number of rooms: 75
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Also Known As:
Club Mahindra Hilltop Resort, Avalon Hotel Mussoorie
Hotel Style:
#11 Spa Hotel in Mussoorie
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Questions & Answers

Here's what travellers have asked, with answers from Club Mahindra Mussoorie staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“took in between levels only.”
tanishqb2016, 10 Apr 2017 | Read review
“Higher rooms have better views, and lower rooms have less steps to climb.”
priyank9, 3 Apr 2017 | Read review
“try select one bedroom as they have best view.....”
, 20 Mar 2017 | Read review
“Best to avoid this resort.”
324rajivj, 13 Mar 2017 | Read review
“Request the booking manager - they have it in their hands to provide rooms that face mountains and have amazing view”
Harish_Bali, 5 Mar 2017 | Read review
5 of 5