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Hotel Surya Kaiser Palace

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S 20/51, A-5, The Mall Road Varuna Bridge, Varanasi 221002 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 50
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Free cancellation until 20/02/22
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (522)
Room & Suite (255)
Dining (122)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Surya Kaiser Palace
Updated 21/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 357 hotels in Varanasi
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the Cantonment area, the Surya Kaiser Palace is accessible to the airport and railway station, as well as the Buddhist holy site Saranath and numerous Hindu temples on the holy river Ganga. Surya sits on a historical site of an ancient Nepali king's palace built in 1818, named Kesar Castle. Newly restored, this palace is for you to enjoy. A fine dining multi-cuisine restaurant, a unique cafe and juice bar, full-service bar, banquet halls, and a swimming pool are all available. Each hotel room has a balcony with a view of the palace and the gardens, where you can dine facing this beautiful building. Surprisingly affordable hotel accommodations will delight and pamper you. Four unique levels of rooms allow you to decide which accommodation suits you best. Each room package has a complimentary breakfast buffet served daily and 24-hour room service. All guests may have full use of the pool and access to the spa.
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Property amenities
Free parking
Wifi
Pool
Yoga classes
Free breakfast
Badminton
Boating
Children's playground
Secured parking
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Bicycle tours
Walking tours
Nightclub / DJ
Children's television networks
Kids' outdoor play equipment
Highchairs available
Free airport transportation
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Outdoor furniture
Shops
Sun deck
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Soundproof rooms
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Hindi, Nepali, Urdu

Location

Full view
61Somewhat walkable
Grade: 61 out of 100
15Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
938Reviews11Q+A100Room tips
Traveller rating
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  • 55
Time of year
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Popular mentions
TheWorldNut wrote a review Dec 2021
Bangalore District, India488 contributions89 helpful votes
+1
Surya hotel is an ex-palatial property converted to an hotel. No doubt the hotel grounds and restaurant still reflect the legacy, the decor, the furniture has a royal and tasteful semblance, however the reception, the rooms interior and the service are sub par. To get an extra bed we had to ask for 4 times and that too when it was booked and paid for in advance and the reception was far from being helpful. The rooms also need some uplift, the pillows were all lumpy and the bathrooms lacked basics. Nevertheless food was still a high point. Do ask the restaurant staff for the thali or ask what they would like to suggest.
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Date of stay: December 2021Trip type: Travelled with family
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Response from Ajay Mishra, Other at Hotel Surya Kaiser Palace
Responded 1 week ago
Dear Sir, Greetings of the day!!!! We thank you for your feedback. We are really sorry for the inconvenience caused to you We have notice of all your concerns & ensured corrective measures in these regards. We look forward to being of service again and ensuring that you experience our best hospitality on all your visits. Regards, Ajay Mishra Operations Manager
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Sayak Chakraborty wrote a review Nov 2021
Kolkata (Calcutta), India298 contributions77 helpful votes
+1
A friend had recommended this hotel to me and infact they had stayed at this place a couple of days before we arrived. Since we were on a driving holiday, we called up hotel folks asking if rooms were available to which we received “Yes”. Next, I asked him to book a room on the higher floors (which my friend had suggested). Thus the booking was confirmed. Around 8 PM we called up the hotel once again stating that we expect to arrive around 11 PM and ordered our dinner. After arriving, however, we were allocated a ground floor room which was not only spartan but had a smelly bathroom too. - Sometime later, dinner arrived, hot and tasty and we went off to sleep for the night. - Breakfast was served in buffet style in an elegant restaurant. - The resort is also quite spacious with a big lawn and open air bar. - The next day we were upgraded to a room on the 4th floor and that room spoke luxury in all ways. - Food is very tasty – be it the khichdi or the biryani or the egg curry that we had. - Recommendation is to book a higher floor room. Some awkward incidents which doesn’t suit a hotel of this category: - We could see that rooms were available on the higher floors, but the reason why we weren’t allocated one on the first night remains a mystery. - On the second day when our room was shifted to a (much) better room on the 4th floor, the luggage man, directly asked for tips. And immediately after he left, another person, appeared out of nowhere asking for tips. - Packed breakfast isn’t available.
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Date of stay: October 2021
Value
Service
Sleep Quality
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Response from Ajay Mishra, Other at Hotel Surya Kaiser Palace
Responded 1 week ago
Dear Sir, Greetings of the day!!!! We thank you for your feedback & are extremely delighted to learn that you liked our food very much We have notice of all your concerns & ensured corrective measures in these regards. We look forward to being of service again and ensuring that you experience our best hospitality on all your visits. Regards, Ajay Mishra Operations Manager
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vijayamohan k wrote a review Nov 2021
Noida, India241 contributions19 helpful votes
+1
We 4 persons on a Trip to Varanasi Stayed at Surya Kaiser Palace Hotel on 31st Oct and 1st Nov 2021. We did a bit of research before booking and satisfied with the hotel and booked it. But the hotel was beyond our expectations in Hospitality and in taking care of Guests. The Rooms are spacious with clean sheets and very clean Bath Room. Sufficient toiletries and towels are provided and the House keeping is very Responsive. Coffee and Tea sachets were provided and Electric Kettle is available in Room. There is huge, safe and guarded parking and the Hotel grounds are Huge, with a very nice Garden. Food in the restaurant is very good but is definitely bit expensive. Hotel arranged a Cab for us to visit temples at very reasonable price. The Driver Mr Nandlal is decent and an excellent person and he not only took us to all the Temples and accompanied us up to Temple. He voluntarily Helped us through out the trip and we are very much Thankful to him. The front desk is very co operative, particularly Mr Sailendra who made all the arrangements for us and always available in person or on Phone to guide us on the trip. Thanks to the Hotel our pilgrimage to Varanasi is fulfilled totally. I strongly recommend this Hotel who are on visit to Varanasi.
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Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: Garden View Rooms are good where one can sit in Balcony and enjoy Coffee
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Response from Ajay Mishra, Other at Hotel Surya Kaiser Palace
Responded 1 week ago
Dear Guest, Greetings of the day!!! We thank you for feedback. We are happy that you liked our hotel. We're extremely delighted to learn that you had a great stay and loved the overall experience. Positive comments like these, even during such unprecedented times, are a great boost to our overall functioning and morale. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations We thank you for appreciating all our earnest efforts. We look forward to being of service again and ensuring that you experience our best hospitality on all your visits Regards, Ajay Mishra Operations Manager
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Aditya singh wrote a review Aug 2021
1 contribution
This hotel is one of the best and trustworthy hotel in varanasi always feel like home. Its been more the 10 years i am visiting this place and the hotel staff are very polite nd very dedicated towards their work.... always been my favorite 10/10
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Date of stay: August 2021Trip type: Travelled with friends
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Response from Ajay Mishra, Other at Hotel Surya Kaiser Palace
Responded 1 week ago
Dear Guest, Greetings of the day!!! We thank you for feedback. We are happy that you liked our hotel. We look forward to being of service again and ensuring that you experience our best hospitality on all your visits Regards, Ajay Mishra Operations Manager
Read more
Srujan Gaddam wrote a review Aug 2021
Bengaluru, India14 contributions5 helpful votes
Visited this place, I mean this palace in this august. Ambience - exceeds awesomeness Food - very good Culture - awesome Cleanliness - awesome Stay - awesome Stayed here for 4 days for rituals, hired a cab via same hotel, it's best experience till now. Especially driver Rajesh ji, no words to explain he knows the pulse of his clients and understands them We never thought asking someone else as he gave us clear information on everything. One of the other reason why I will choose this place next time when I visit varanasi is mr Rajesh ji.
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Please try to check on bathrooms sometimes they smell after cleaning also
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Response from Ajay Mishra, Other at Hotel Surya Kaiser Palace
Responded 1 week ago
Dear Guest. Namaste from Surya, Kaiser Palace!!!! Thank you for taking the time to review your stay with us. We're extremely delighted to learn that you had a great stay and loved the overall experience. We are also very pleased to hear that our staff made your travel experience pleasant. It would be a morale booster for Mr Rajesh. We thank you for appreciating all our earnest efforts Looking forward to seeing you again soon. Regards, Ajay Mishra Operations Manager
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PRICE RANGE
USD 28 - USD 70 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
surya hotel varanasi
LOCATION
IndiaUttar PradeshVaranasi DistrictVaranasi
NUMBER OF ROOMS
75
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Frequently Asked Questions about Hotel Surya Kaiser Palace
Which popular attractions are close to Hotel Surya Kaiser Palace?
Nearby attractions include JHV Mall & Multiplex (0.4 km) and St. Mary's Church (0.4 km).
What are some of the property amenities at Hotel Surya Kaiser Palace?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Surya Kaiser Palace?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Surya Kaiser Palace?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Surya Kaiser Palace?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Hotel Surya Kaiser Palace?
Conveniently located restaurants include Tadka, Canton Royale Restaurant, and The Palate.
Are there opportunities to exercise at Hotel Surya Kaiser Palace?
Yes, guests have access to a pool and yoga classes during their stay.
Does Hotel Surya Kaiser Palace have airport transportation?
Yes, Hotel Surya Kaiser Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Surya Kaiser Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Surya Kaiser Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Surya Kaiser Palace?
The staff speaks multiple languages, including English, Hindi, Urdu, and Nepali.