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Palace on Steps

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388 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Mumbai (Bombay), India
Reviewed 3 days ago NEW

I stayed in Hotel Palce On Step in November 2016. The positives and negatives are as follows: Positives: Location and Value For Money. Location is directly on Rana Mahal Ghat with direct view of the Ghats. Best part is that the hotel has private access to the Ghats. The price is in between that of other guesthouses that are located...

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1Thank pskale
Reviewed 1 week ago NEWvia mobile

I stayed only for 1 night but I had an great stay in this hotel! Friendly staff and very helpfull! The room that i had was with an amazing ganges view! Is near the main ganges. The rooms are clean and not too small.

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2Thank David S
sanjay p, Manager at Palace on Steps, responded to this review

Dear Guest, "Greetings from Hotel Palace on steps !!!!!!!! Thank you so much for sharing a wonderful feedback. We would like to thank you for giving this great opportunity to host you during recent Varanasi trip. We would be more than happy to welcome you back again at ''PALACE ON STEP '' Regards PALACE ON STEPS D21/11 Ranamahal near Dasawamedh...

Reviewed 2 weeks ago via mobile

The staff are very easy-going, friendly, helpful with fluent English. The hotel is the cleanest one I experienced in India, and the room is spacious, with plenty of sunshine, as well as all kinds of basic facilieties, but at low costs.

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Thank abhiriders
sanjay p, Manager at Palace on Steps, responded to this review

Dear Guest, "Greetings from Hotel Palace on steps !!!!!!!! Thank you so much for sharing a wonderful feedback. We would like to thank you for giving this great opportunity to host you during recent Varanasi trip. We would be more than happy to welcome you back again at ''PALACE ON STEP '' Regards PALACE ON STEPS D21/11 Ranamahal near Dasawamedh...

Reviewed 4 weeks ago via mobile

The highlight of this hotel is the rooms directly overlooking the Ganges. Additionally, the rooms are comfortable and clean, and the staff is excellent (especially the manager, Vikki). The rooftop restaurant offers good views, and the servers are enthusiastic and helpful, despite their lack of English. The ambiance and decor of the restaurant is non-existent, but didn't stop me enjoying...

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1Thank Garth S
sanjay p, Manager at Palace on Steps, responded to this review

Dear Guest, "Greetings from Hotel Palace on steps !!!!!!!! Thank you so much for sharing a wonderful feedback. We would like to thank you for giving this great opportunity to host you during recent Varanasi trip. We would be more than happy to welcome you back again at ''PALACE ON STEP '' Regards PALACE ON STEPS D21/11 Ranamahal near Dasawamedh...

Chennai (Madras), India
Reviewed 4 weeks ago via mobile

Recently we visited Varanasi and stayed in this hotel, the hotel was soo neat and clean, they proceeded us with faster check in and check out, the rooms are quite spacious and sprawling, the beds are soo soft and comfortable, many famous channels were relayed on TV in the room, the windows in the room provide excellent city skyline, overall...

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1Thank Ara V
sanjay p, Manager at Palace on Steps, responded to this review

Dear Guest, "Greetings from Hotel Palace on steps !!!!!!!! Thank you so much for sharing a wonderful feedback. We would like to thank you for giving this great opportunity to host you during recent Varanasi trip. We would be more than happy to welcome you back again at ''PALACE ON STEP '' Regards PALACE ON STEPS

Mumbai
Reviewed 5 weeks ago

My best friend and myself travel around India together and we decided Diwali was a great time to be visiting the holiest city in the world. Since we're 2 girls travelling alone, we always make sure the place we're living in is affordable but safe. Palace on steps was a really good place to stay. Let me break down the...

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2Thank shaaziaq
sanjay p, Manager at Palace on Steps, responded to this review

Dear Guest, "Greetings from Hotel Palace on steps !!!!!!!! Thank you so much for sharing a wonderful feedback. We would like to thank you for giving this great opportunity to host you during recent Varanasi trip. We would be more than happy to welcome you back again at ''PALACE ON STEP '' Regards PALACE ON STEPS

Reviewed 11 October 2016 via mobile

We decided to spent more than our usual budget of 1000rupees per night here and went up to 1500rupees. To be honest, the room was okay, not spectacular. When we arrived the bathroom was dirty, so had to be cleaned and the power went for a good half an hour or so along with the wifi. Eventually it was fixed...

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4Thank Ben N
sanjay p, Manager at Palace on Steps, responded to this review

Dear Guest, "Greetings from Hotel Palace on steps !!!!!!!! Thank you so much for sharing a wonderful feedback. We would like to thank you for giving this great opportunity to host you during recent Varanasi trip. We would be more than happy to welcome you back again at ''PALACE ON STEP '' Regards PALACE ON STEPS D21/11 Ranamahal near Dasawamedh...

Johannesburg
Reviewed 25 July 2016

The location is great and the room itself looks good inside. We booked 4 rooms whereof only 1 room had hot water for the duration of our 5 night stay, even after reporting the problems it was never fixed. There was no wifi in the rooms and we had to walk to the front desk to get wifi in a...

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2Thank jean d
Reviewed 19 July 2016 via mobile

Hotel stay was pleasant. I booked a room with Ganges river view (refer pic). It was amazing. Roof top restaurant with ganges view. (Nothing special about the food though). P/S: The road that leads to the hotel is a little complex; however there are signs everywhere. Just becareful of scammers.

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7Thank Praaba M
Kolkata (Calcutta), India
Reviewed 28 May 2016

My husband & I put up here from May 20 to 25, 2016. Situated on the Rana Mahal Ghat, the hotel is just about 2 or 3 minutes walk to the legend-steeped Dasavmedh Ghat. We had chosen the exclusive Maharaja Room ( No. 507) overlooking the pristine beauty of the Ganges. Words cannot express how majestic the view was from...

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3Thank rayindrakshi

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
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  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
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  • Room Service
  • Airport Transportation
  • Free Breakfast
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Official Description (provided by the hotel)
Varanasi a mirror of ancient spiritual India and a destination swinging to the of India,s vibrant culture is a must visit for any traveler wishing to experience real India. To experience the real essence of Varanasi it is essential to discover and explore the ''old city' and the ghats the steps leading to the holy Ganges and the ghats the steps leading to holy Ganges. The hotel Palace on steps ,located at a prime location in the holy city, holds the distinction of having the maximum number of rooms offering an unparallelled view of the Ganges. Besides the hotel is a true balanced blend of luxury and comfort for the travelers ready to experience Varanasi in all its glory interestingly the hotel is designed aesthetically with a touch of true Indian history as showcased in the castle design which dates back about 400years. therefore the guest have an attraction of experiencing the splendor of medieval Indian architecture. ... more   less 

Additional Information about Palace on Steps

Address: Rana Mahal Ghat D - 21/11 | Bangoli Tola, Varanasi 221001, India
Region: India > Uttar Pradesh > Varanasi
Price Range: $17 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Palace on Steps 2.5*
Number of rooms: 40
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Also Known As:
Palace On Steps Hotel Varanasi
Palace On Stepss Varanasi
Hotel Style:
#5 Best Value Hotel in Varanasi
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Questions & Answers

Here's what travellers have asked, with answers from Palace on Steps staff and other travellers.
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Questions? Get answers from Palace on Steps staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book the Maharaja rooms which are facing the Ganga and have a private balcony access”
  • View of the Ghats from the balcony
  • View of the river Ganga from inside the room
 of 5 bubbles pskale, 4 Dec 2016 | Read review
“They might offer a better service in the future. Arrange your own taxis from the road side and ask locals what the fee should be about.”
 of 5 bubbles jeand766, 25 Jul 2016 | Read review
“Ghat view room is ideal”
 of 5 bubbles jaya77, 18 May 2016 | Read review
“Rooms facing the river are the best...a few of them are decent sized.”
 of 5 bubbles Mayainn, 12 May 2016 | Read review
“Maharajah rooms boast the best views”
 of 5 bubbles Mario1547, 6 Apr 2016 | Read review
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