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Palace on Steps

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Palace on Steps
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395 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Edinburgh, United Kingdom
Reviewed 2 days ago NEWvia mobile

Recently stayed for 3 nights at this hotel. The staff were extremely helpful and friendly and their rooftop restaurant/bar is reasonably priced and serves decent food. The setting is incredible and the hotel has stunning views over the Ganga. The room was spacious and pretty clean by Indian standards which was a big bonus. The wifi in my room was...

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1Thank ruariiainmacneil
sanjay p, Manager at Palace on Steps, responded to this review

Dear Guest, "Greetings From Hotel Palace On Steps !!!!!!! Thank you so much for sharing your feedback. It was a pleasure to serve you again and we are happy that you enjoyed our services and food. We hope to welcoming you and your guests back again to Hotel Palace On Steps . Varanasi and assure you and your guests of...

Lifton, United Kingdom
Reviewed 3 days ago NEWvia mobile

Such a friendly place with amazing views over the Ganges. Escape the hussle and bustle of the streets below and enjoy good food and attentive service from the great staff members. Fly a kite on the roof to take you back to your childhood. Beautiful sunrise views over the water. Good selection of room types for very reasonable prices considering...

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Helpful?
Thank sandybatten
sanjay p, Manager at Palace on Steps, responded to this review

Dear Guest, "Greetings From Hotel Palace On Steps !!!!!!! Thank you so much for sharing your feedback. It was a pleasure to serve you again and we are happy that you enjoyed our services and food. We hope to welcoming you and your guests back again to Hotel Palace On Steps . Varanasi and assure you and your guests of...

New Delhi, India
Reviewed 5 days ago NEW

Having stayed twice before in this riverfront hotel, I spent the New Year's eve here with my family. After five years, I guess, everything feels still the same ! Except that the present staff has new faces & the old faces have grown five years older ! Mr. Sanjay was kind enough to acknowledge by upgrading our Standard (backside) room...

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Thank chandan_khatua
sanjay p, Manager at Palace on Steps, responded to this review

Dear Guest, "Greetings From Hotel Palace On Steps !!!!!!! Thank you so much for sharing your feedback. It was a pleasure to serve you again and we are happy that you enjoyed our services and food. We hope to welcoming you and your guests back again to Hotel Palace On Steps . Varanasi and assure you and your guests of...

Reviewed 1 week ago via mobile

Arrived here New Year's Eve on the train after a 12 hour delay due to the fog. Hotel kept in constant contact with me so a driver was there to collect us when we eventually arrived. We asked to upgrade to a room with a balcony which we got. It led to a terrace with a truly amazing view of...

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Thank emma l
sanjay p, Manager at Palace on Steps, responded to this review

Dear Guest, "Greetings From Hotel Palace On Steps !!!!!!! Thank you so much for sharing your feedback. It was a pleasure to serve you again and we are happy that you enjoyed our services and food. We hope to welcoming you and your guests back again to Hotel Palace On Steps . Varanasi and assure you and your guests of...

Reviewed 2 weeks ago via mobile

The hotel is tricky to find from the road and some of the alleys leading to it are particularly grotty and its somewhat difficult to navigate around the lounging cows. However, I suppose this is partly what Varanasi is about and can be funny if you're not tired, hot and hungry. Check in was a bit lengthy. We had one...

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Thank Luci K
sanjay p, Manager at Palace on Steps, responded to this review

Dear Guest, "Greetings From Hotel Palace On Steps !!!!!!! Thank you so much for sharing your feedback. It was a pleasure to serve you again and we are happy that you enjoyed our services and food. We hope to welcoming you and your guests back again to Hotel Palace On Steps . Varanasi and assure you and your guests of...

Reviewed 3 weeks ago via mobile

The bedroom floor and hallways were filthy but it was our last few days in India and we just accepted it for the budget hotel it was! Wifi worked and hot water present but the shower head had too much limescale so just a slight drizzle! I think if management scheduled in daily time to mop restaurant / common areas...

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Thank Terri C
sanjay p, Manager at Palace on Steps, responded to this review

Dear Guest, "Greetings From Hotel Palace On Steps !!!!!!! Thank you so much for sharing your feedback. It was a pleasure to serve you again and we are happy that you enjoyed our services and food. We hope to welcoming you and your guests back again to Hotel Palace On Steps . Varanasi and assure you and your guests of...

Mumbai (Bombay), India
Reviewed 4 December 2016

I stayed in Hotel Palce On Step in November 2016. The positives and negatives are as follows: Positives: Location and Value For Money. Location is directly on Rana Mahal Ghat with direct view of the Ghats. Best part is that the hotel has private access to the Ghats. The price is in between that of other guesthouses that are located...

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1Thank pskale
sanjay p, Manager at Palace on Steps, responded to this review

Dear Guest, "Greetings from Hotel Palace on steps !!!!!!!! Thank you so much for sharing a wonderful feedback. We would like to thank you for giving this great opportunity to host you during recent Varanasi trip. We would be more than happy to welcome you back again at ''PALACE ON STEP '' Regards PALACE ON STEPS D21/11 Ranamahal near Dasawamedh...

Reviewed 1 December 2016 via mobile

I stayed only for 1 night but I had an great stay in this hotel! Friendly staff and very helpfull! The room that i had was with an amazing ganges view! Is near the main ganges. The rooms are clean and not too small.

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2Thank David S
sanjay p, Manager at Palace on Steps, responded to this review

Dear Guest, "Greetings from Hotel Palace on steps !!!!!!!! Thank you so much for sharing a wonderful feedback. We would like to thank you for giving this great opportunity to host you during recent Varanasi trip. We would be more than happy to welcome you back again at ''PALACE ON STEP '' Regards PALACE ON STEPS D21/11 Ranamahal near Dasawamedh...

Reviewed 19 November 2016 via mobile

The staff are very easy-going, friendly, helpful with fluent English. The hotel is the cleanest one I experienced in India, and the room is spacious, with plenty of sunshine, as well as all kinds of basic facilieties, but at low costs.

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Thank abhiriders
sanjay p, Manager at Palace on Steps, responded to this review

Dear Guest, "Greetings from Hotel Palace on steps !!!!!!!! Thank you so much for sharing a wonderful feedback. We would like to thank you for giving this great opportunity to host you during recent Varanasi trip. We would be more than happy to welcome you back again at ''PALACE ON STEP '' Regards PALACE ON STEPS D21/11 Ranamahal near Dasawamedh...

Reviewed 8 November 2016 via mobile

The highlight of this hotel is the rooms directly overlooking the Ganges. Additionally, the rooms are comfortable and clean, and the staff is excellent (especially the manager, Vikki). The rooftop restaurant offers good views, and the servers are enthusiastic and helpful, despite their lack of English. The ambiance and decor of the restaurant is non-existent, but didn't stop me enjoying...

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Helpful?
1Thank Garth S
sanjay p, Manager at Palace on Steps, responded to this review

Dear Guest, "Greetings from Hotel Palace on steps !!!!!!!! Thank you so much for sharing a wonderful feedback. We would like to thank you for giving this great opportunity to host you during recent Varanasi trip. We would be more than happy to welcome you back again at ''PALACE ON STEP '' Regards PALACE ON STEPS D21/11 Ranamahal near Dasawamedh...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
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  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
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  • Room Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Varanasi a mirror of ancient spiritual India and a destination swinging to the of India,s vibrant culture is a must visit for any traveler wishing to experience real India. To experience the real essence of Varanasi it is essential to discover and explore the ''old city' and the ghats the steps leading to the holy Ganges and the ghats the steps leading to holy Ganges. The hotel Palace on steps ,located at a prime location in the holy city, holds the distinction of having the maximum number of rooms offering an unparallelled view of the Ganges. Besides the hotel is a true balanced blend of luxury and comfort for the travelers ready to experience Varanasi in all its glory interestingly the hotel is designed aesthetically with a touch of true Indian history as showcased in the castle design which dates back about 400years. therefore the guest have an attraction of experiencing the splendor of medieval Indian architecture. ... more   less 

Additional Information about Palace on Steps

Address: Rana Mahal Ghat D - 21/11 | Bangoli Tola, Varanasi 221001, India
Region: India > Uttar Pradesh > Varanasi
Price Range: $19 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Palace on Steps 2.5*
Number of rooms: 40
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Also Known As:
Palace On Steps Hotel Varanasi
Palace On Stepss Varanasi
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Questions & Answers

Here's what travellers have asked, with answers from Palace on Steps staff and other travellers.
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Questions? Get answers from Palace on Steps staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view rooms are the best !”
 of 5 bubbles chandan_khatua, 11 Jan 2017 | Read review
“Book the Maharaja rooms which are facing the Ganga and have a private balcony access”
  • View of the Ghats from the balcony
  • View of the river Ganga from inside the room
 of 5 bubbles pskale, 4 Dec 2016 | Read review
“They might offer a better service in the future. Arrange your own taxis from the road side and ask locals what the fee should be about.”
 of 5 bubbles jeand766, 25 Jul 2016 | Read review
“Ghat view room is ideal”
 of 5 bubbles jaya77, 18 May 2016 | Read review
“Rooms facing the river are the best...a few of them are decent sized.”
 of 5 bubbles Mayainn, 12 May 2016 | Read review
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