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Rivatas by Ideal

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The Mall Road Cantonment Varanas, Varanasi 221002 India
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Traveller (416)
Room & Suite (223)
Dining (63)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#18 of 352 hotels in Varanasi
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel Rivatas By Ideal is situated in the holy city of Varanasi. Adorned with epithets like the religious capital of India and the city of temples, it is the holiest of holy cities. Varanasi Junction is at a distance of 2 km from the property which makes it a prime abode for guests' accommodation.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
Hindi

Location

Full view
73Somewhat walkable
Grade: 73 out of 100
15Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
926Reviews22Q+A87Room tips
Traveller rating
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Popular mentions
Rina G wrote a review 14 Jan
Dubai, United Arab Emirates36 contributions5 helpful votes
I avoid writing bad reviews as I work in hospitality myself..but they have caused me inconvenience so I have had to mention my experience. I usually stay in 4 or 5 star hotels and my requests are only 2 which I mention even while booking that is very hot water and a quiet clean room. When I came in on 14 Jan the water was cold..I addressed them 3 times and requested them that I need to go to temples, so I need hot water..it was practically pointless..When I woke up in the morning I addressed the issue again..the water was warm. So basically this issue was addressed 5 times in total. When I returned, they put me on to Mr Khan the manager who told me, they are 'saving' their resources and to cooperate with them..and that covid has affected the whole world economy. I completely understand, however personally as Im paying full price for a 5 star hotel..Im doing it for my comfort and keeping in mind my basic requirements. i could also opt to stay in a 2 star to save my resources. Mr Khan was assertive, and not even sorry and was acting like hes doing me a favor and told me at whatever time I need hot water to let them know and they will switch on the heater..which means I have to wait for the water to become hot..it is 8 degrees in Varanasi and really cold. He needs to understand, Im not a guest in HIS house, I've paid for the hotel in full and it is not a charity or a complimentary stay and they are NOT doing me a favor by providing these basic requirements..like he was making it out to be. Or much rather, they could mention while booking- "They provide hot water only for 5 hours- 2 times a day" So, if it is important to a guest, they would easily opt for another hotel. I stayed in Surya (right behind) in Mar 21 for almost 3 weeks at less than half the price, never had any issue..the water was boiling hot 24/7..rooms were much better, quiter and cleaner. I also stay in hotels all over the world for 12-15 days a month..never experienced any single hotel saving resources through affecting customer experience with hot water..seriously! In hospitality, we all try to save our resources, but without affecting customer experience. Also, the charges of this so called 5 hotel are expensive. Why would I want to pay 5 star charges for them cost cutting on hot water? Is he my relative..or paying my pay check? I wanted to try this hotel because it was on the main road and had gym facility, which Surya unfortunately does not have. Pictures are very deceptive..my room was noisy..Towels and linen were dirty..the bathroom was well. Needless to stay wont be staying again. I read some of the reviews below, where they had similar experience and have put up pictures to. We should take the time to go through reviews before booking..this is a classic case of a mishap..I wish I read the reviews earlier. Will be updating it on google as well.
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Date of stay: January 2022
Value
Rooms
Service
Room Tip: Please avoid.
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karuna wrote a review Dec 2021
New Delhi, India1 contribution
Superb hotel, hygiene 200%, tasty food, friendly staff. In pandemic most important is hygiene and as bove mentioned the hygiene is 200%.. Stayed in other hotels as well earlier in cantonment ,but this
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Date of stay: December 2021Trip type: Travelled on business
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rahulb692 wrote a review Nov 2021
3 contributions4 helpful votes
Hopeless front desk service along with hopeless manager behaviour who doesn’t know how to speak,for one night I stayed in a room with no window or with no view ..And will complaining regularly the he said that we have no room either stay or go.
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Date of stay: November 2021Trip type: Travelled solo
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Dustyn_Alt123 wrote a review Nov 2021
2 contributions
We had a really comfortable stay. First we just wanted to stay for 2 days but we ended up for 11 days because we really liked the service and the food! Thanks for everything and keep up the good work!
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Date of stay: November 2021Trip type: Travelled as a couple
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Shashi wrote a review Sep 2021
1 contribution
Checkin and checkout was a breeze, loved the room upgrade which was pretty good. Nice food and decent service. Located in Cantonment road, safe and conveniently located to Temple. Overall a great stay and experience. Thanks.
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Date of stay: September 2021Trip type: Travelled as a couple
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PRICE RANGE
USD 59 - USD 181 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUttar PradeshVaranasi DistrictVaranasi
NUMBER OF ROOMS
68
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Frequently Asked Questions about Rivatas by Ideal
Which popular attractions are close to Rivatas by Ideal?
Nearby attractions include JHV Mall & Multiplex (0.3 km) and St. Mary's Church (0.3 km).
What are some of the property amenities at Rivatas by Ideal?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Rivatas by Ideal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rivatas by Ideal?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Rivatas by Ideal?
Yes, free parking is available to guests.
What are some restaurants close to Rivatas by Ideal?
Conveniently located restaurants include Tadka, Canton Royale Restaurant, and The Palate.
Are there opportunities to exercise at Rivatas by Ideal?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Rivatas by Ideal have airport transportation?
Yes, Rivatas by Ideal offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rivatas by Ideal?
Yes, dry cleaning and laundry service are offered to guests.
Does Rivatas by Ideal offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Rivatas by Ideal?
Many travellers enjoy visiting Statue of Standing Buddha (7.2 km), Batuk Bhairav Mandir (4.1 km), and Ramnagar Fort (1.6 km).