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The Gateway Hotel Ganges Varanasi

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The Gateway Hotel Ganges Varanasi
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1,423 Reviews from our TripAdvisor Community

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There are newer reviews for The Gateway Hotel Ganges Varanasi
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Showing 1,153: English reviews
South Orange, New Jersey
Reviewed 10 November 2015

Rooms were comfortable and clean but the restaurant left much to be desired. Extremely slow in being seated and even slower in getting food. The last night, a waiter dropped a glass of red wine which shattered and spilled on my white trousers. He never apologized or even asked if I was alright as glass had shattered. After I expressed...

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Helpful?
Thank pavlovich123
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to provide feedback on trip advisor. Your feedback is essential in our efforts to improve and amend our service standards. Please accept our sincere apologies for the inconvenience caused to you during your stay. Please allow me to assure you that I have personally examined the...

Ahmedabad, India
Reviewed 9 November 2015 via mobile

Place needs an upgrade desperately. One of the most popular of gateway hotels but out of date. Showers need replacement. How come Taj group allows differentiation between sister property? Pay 3000 for the a visit to the palace next door and they don't allow u to book dinner also.

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Helpful?
Thank ViralAhmedabad_India
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from the City of Temples! Thank you for taking the time to provide feedback on tripadvisor. We welcome your suggestions on replacement of showers in the bathroom. We shall definitely keep your feedback as a guideline for improvements. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel to contact...

Bangkok, Thailand
Reviewed 8 November 2015

Nice and beautiful hotel with great service. Food was also delicious, have many option to choose. Nice decoration. Comfortable bed, and all in room is also good. Large hotel with nice view. value for money....

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Helpful?
Thank Googgie
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to provide feedback on trip advisor. We are very glad to know you were pleased with the hotel overall. This is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about the taste and quality of...

San Francisco, California
Reviewed 7 November 2015

Varanasi is incredible but also very overwhelming in terms of noise, crowds, colors, traffic, energy, etc. This hotel is great for that reason - it seems to be one of the few places in teh city that is protected from the noise and chaos. The property is large, filled with greenery, and gated so feels removed from teh streets. The...

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Helpful?
Thank Sarah L
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to provide feedback on trip advisor. We are very glad to know you were pleased with the hotel overall. This is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about the associates. This helps a...

Utrecht
Reviewed 4 November 2015 via mobile

The Gateway is a nice hotel which you can find all over the world. It's not typical Indian......until you enter their Indian restaurant Varuna. The chef, Magbool, is doing a great job. The Indian food is excellent. His staff is very friendly. Manas, Rachid and Ajah explained the Indian dishes and curry's and helped us ordering. They really want to...

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1Thank AstikaUtrecht
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to provide feedback on trip advisor. We are very glad to know you were pleased with the hotel overall. The Gateway experience is all about people and working together to create beautiful memories for all our guests. This is always a pleasure to hear the words...

London, United Kingdom
Reviewed 3 November 2015

We stayed here for two nights in a very comfortable room on the 4th floor overlooking the gardens at the back of the hotel. Very good facilities for the type of hotel including a decent outdoor pool - unfortunately we had not packed our swimming togs ! Food was good with a decent ranging buffet which varied each day. There...

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Helpful?
Thank Bonchance55
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to provide feedback on trip advisor. We are very glad to know you were pleased with the hotel overall. The Gateway experience is all about people and working together to create beautiful memories for all our guests. This is always a pleasure to hear the words...

Reviewed 3 November 2015

Arguably the best that Varanasi has to offer in the luxury class. Having stayed regularly during the last 20 years, service has been consistently high and Taj Group's commitment to staff training and excellence is evident throughout. Quality and variety of food offered has also improved recently

Review collected in partnership with this hotel
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Helpful?
Thank shantao875
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to provide feedback on trip advisor. We are very glad to know you were pleased with the hotel overall. The Gateway experience is all about people and working together to create beautiful memories for all our guests. This is always a pleasure to hear the words...

Cyprus
Reviewed 3 November 2015 via mobile

The hotel has character. It's near the Ganges and has a beutiful garden. Varanasi is tough . You need a strong stomach to walk in the old town till you reach the magical sight of the river. The boat ride is an unforgettable experience but the whole town is dirty so coming back to the calmness of this hotel garden...

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Helpful?
Thank MariaK-BrimHill-UK
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to provide feedback on trip advisor. Your feedback is essential in our effort to improve our service standards. We welcome your feedback on food quality, noise and services both at restaurants and room. We shall definitely keep your feedback as a guideline for improvements. We have...

Kolkata, India
Reviewed 31 October 2015

Its a beautiful property with acres of lush green lawn... which is very well maintaibed and which is in stark contrast with the city.. High on hospitality like any other Taj property.. however the food has been little bit of a let down both in terms of quality and variety..

Review collected in partnership with this hotel
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Helpful?
Thank Amit R
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to provide feedback on trip advisor. Your feedback is essential in our efforts to improve and amend our service standards. Please accept our sincere apologies for the inconvenience caused to you during your stay. Please allow me to assure you that I have personally examined the...

Hyderabad, India
Reviewed 30 October 2015

I stayed at this hotel recently along with my family. It is located close to the main attractions of the city, the Kashi Viswanath temple and the Ganga ghats. The check-in was slow and it took us about two hours to get the room. We had already informed that we are two adults and two children, but there was no...

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Helpful?
Thank drsudhir2014
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to complete our survey. We are very glad to know you were pleased with the hotel overall. This is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about taste and quality of food. This helps...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Group-oriented mid-rise hotel centrally located on Raja Bazar Road at Nadesar Palace Grounds, on the banks of the Varuna River. ... more   less 

Additional Information about The Gateway Hotel Ganges Varanasi

Address: Nadesar Palace Grounds | Cantonment, Varanasi 221002, India (Formerly Taj)
Region: India > Uttar Pradesh > Varanasi
Price Range: $108 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Gateway Hotel Ganges Varanasi 5*
Number of rooms: 130
Reservation Options:
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Hotel Style:
#1 Business Hotel in Varanasi
#3 Luxury Hotel in Varanasi
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Questions & Answers

Here's what travellers have asked, with answers from The Gateway Hotel Ganges Varanasi staff and other travellers.
9 questions
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Questions? Get answers from The Gateway Hotel Ganges Varanasi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room in the renovated section of the hotel ....5th floor....”
 of 5 bubbles sshawtriples, 15 Feb 2017 | Read review
“Ask to see your rooms. The staff seemed very accommodating”
 of 5 bubbles FlyMikeNow, 28 Jan 2017 | Read review
“Indian hotel restaurant is real nice..”
 of 5 bubbles CaTkawaii, 8 Jan 2017 | Read review
“Refurbished rooms on the higher floors with a view of the swimming pool and gardens are the best”
 of 5 bubbles subchat, 27 Dec 2016 | Read review
“all the rooms are good”
 of 5 bubbles Sridhr65, 22 Dec 2016 | Read review
5 of 5