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The Gateway Hotel Ganges Varanasi

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The Gateway Hotel Ganges Varanasi
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1,476 Reviews from our TripAdvisor Community

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Showing 1,192: English reviews
Glenview, Illinois
Reviewed 10 February 2016 via mobile

Although there are hints of the level of service and class one can expect from a Taj hotel, this hotel has not kept up with the times. In a park-like setting, it has been the best place to stay in Varanasi. Now next door is a very small hotel ( only 10 guest rooms) run by Taj that really shows...

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Helpful?
Thank sandra s
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to provide feedback on Trip Advisor. Your feedback is essential in our efforts to improve our service standards. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. We have noted your comment with regards to product and service. We...

Cape Town Central, South Africa
Reviewed 7 February 2016

The Gateway Hotel Ganges is a quiet and peaceful luxury hotel, set in large grounds away from the hustle and bustle of Varanasi’s crowded streets. This also means it is some distance from the markets and the Ganges (despite its name), with few eating and shopping options in walking distance. But what you lose in atmosphere you gain in tranquillity....

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Helpful?
Thank Dromedaryman
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to complete our survey. We are very glad to know you were pleased with the hotel overall. This is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about the cordial staff. This helps a great...

Amsterdam, The Netherlands
Reviewed 6 February 2016

We thought that since this is a hotel from the Taj group, this would be one of the highlights of all our hotels in India. What a disappointment. Only the lounge area is luxurious, the rooms are old and in need of refurbishment. We asked for a non-smoking room and got a smoking room... that was fixed but the whole...

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1Thank CarolienRozema
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to provide feedback on trip advisor. Your feedback is essential in our efforts to improve our service standards. Please accept our sincere apologies for the inconvenience caused to you during your stay. Please allow me to assure you that I have personally examined your comment with...

Pittsburgh, Pennsylvania
Reviewed 5 February 2016

Stayed here as part of a tour group. It was a clean and decent hotel. Nothing special. Restaurant with good breakfasts and dinners. Food portions for dinner at the Cafe were HUGE. The common areas were very nice, but the rooms are dated and could use some renovations. However, it is India.

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Thank Scalea05
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to provide feedback on Trip Advisor. Your feedback is essential in our efforts to improve our service standards. Please allow me to assure you that I have personally examined your comment with regards to the upgradation and renovation of the rooms. We shall definitely keep your...

New Delhi, India
Reviewed 4 February 2016

we spent 3 days at the property on a business cum personal trip and the overall experience was great. the team at Gateway Varanasi took good care of all the requirements The rooms and public area are well maintained . The open area provides a wonderful experience for people from urban areas with a lot of greenery

Review collected in partnership with this hotel
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Thank piyush175
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to complete our survey. We are very glad to know you were pleased with the hotel overall. This is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about the team. This helps a great deal...

Summit, New Jersey
Reviewed 3 February 2016

Grounds of the hotel are very nice. Lots of flowers and their own vegetable garden. It was very relaxing to sit in the garden. Yoga is available by the pool each morning. Very nice instructor. The restaurant served a buffet breakfast which was nice. Dinner was definitely lacking in regard to the attitude of the staff and price. Other staff...

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Helpful?
Thank kumasan94
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to provide feedback on trip advisor. We are very glad to know you were pleased with the hotel overall. We are pleased to read that your stay, vegetable gardens, yoga & food experience was as per your expectation. I have conveyed your compliments to the team...

Reviewed 2 February 2016

Varanasi is a tough city to visit. This hotel is average but works if you want some clam amid the craziest of the place. We didn't want to stay in the old city and this spot is just enough away to get some mental and physical space. Rooms are nothing special but staff is helpful.

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Thank Fshjill
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to provide feedback on trip advisor. Your feedback is essential in our efforts to improve our service standards. Please accept our sincere apologies for the inconvenience caused to you during your stay. Please allow me to assure you that I have personally examined your comment pertaining...

Chennai, India
Reviewed 2 February 2016

Great Food & Beverage Experience: Dilip/ Santosh (Always wore a genuine smile)/ Jitendra & Azaruddin are you real stars in GAD, truly customer centric, they did every little bit from their side to ensure that our meal experience was great, took very special care of my 10 months old kid. Dilip acts as a role model for Customer Engagement. Wifi:...

Review collected in partnership with this hotel
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Thank Shila C
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Mr. Chakraborty, Greetings from the City of Temples! Thank you for taking the time to provide feedback on trip advisor. This is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about the associates. This helps a great deal for the motivation of the staff and helps them perform...

Bhopal, India
Reviewed 1 February 2016 via mobile

Stayed a night at this Taj property recently, decent property and very centrally located. Clean linen and loo's. Ate in, food was also fresh and tasty. Two things that needed attention - the windows on fifth floor needed cleaning from outside as lots of pigeons stay on the window ledge (also they kept pecking at the panes) and the car...

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Thank rewarian
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to complete our survey. We are very glad to know you were pleased with the hotel overall. This is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about the taste and quality of the food,...

New York City, New York
Reviewed 1 February 2016

We stayed here for one night and it was fine. It isn't a luxury hotel and both the room and the common areas- such as the halls- could use to be refreshed. That being said, it was quiet and clean. Also, the restaurant offered fairly priced buffets with a huge variety at every meal and the service was good.

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Thank AnAnthropologist
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to provide feedback on trip advisor. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel to...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Group-oriented mid-rise hotel centrally located on Raja Bazar Road at Nadesar Palace Grounds, on the banks of the Varuna River. ... more   less 

Additional Information about The Gateway Hotel Ganges Varanasi

Address: Nadesar Palace Grounds | Cantonment, Varanasi 221002, India (Formerly Taj)
Region: India > Uttar Pradesh > Varanasi
Price Range: $84 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Gateway Hotel Ganges Varanasi 5*
Number of rooms: 130
Reservation Options:
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Hotel Style:
#1 Business Hotel in Varanasi
#2 Luxury Hotel in Varanasi
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Questions & Answers

Here's what travellers have asked, with answers from The Gateway Hotel Ganges Varanasi staff and other travellers.
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Questions? Get answers from The Gateway Hotel Ganges Varanasi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“fantastic view, perhaps the best in Varanasi”
hamlet_9, 13 Apr 2017 | Read review
“Quiter rooms”
fscavalcanti, 11 Apr 2017 | Read review
“We enjoyed the views at the front of the hotel overlooking the garden and main road.”
RodgerH74, 15 Mar 2017 | Read review
“A room in the renovated section of the hotel ....5th floor....”
sshawtriples, 15 Feb 2017 | Read review
“Ask to see your rooms. The staff seemed very accommodating”
FlyMikeNow, 28 Jan 2017 | Read review
5 of 5