You go to any 5 star property for comfort not to hear sir this is chargeable, Sir please dial this number, sir please check yourself at restaurent or else from your car if you have to bring something then sir please take keys from vallet and bring yourself. There where other people also complaining for the same and hotel staff making them silent. the buffet Breakfast food getting finished not being topped up, no cleaning of tables and for kids milk warming, bottle cleaning all sir you have to pay. AC not proper working and look the TV channel paid channels are locked. How in a 5star you find the same ??
Booked a premium accomadtion. Rooms were nice and very clean. Its a proper 5 star property with decent location. Washrooms were clean. Also the food was very good. Taj mahal is at 10 min distance. You can take cab to visit Taj
We are a couple staying with a 2 years old kid. It has been almost 2 years (including corona period) since we had a decent trip. We are looking for a decent small trip near Delhi NCR for a stay up to 2 night. Hotel location is really good along with the good ambiance. Tourist places like Taj Mahal and Fort is maximum 4 KM away. A very good market is 1 KM from the hotel. Overall Hotel location is good. The hotel staff is very considerate and humble. Service is 5 on 5. The guy at reception Mr. Ramesh is always ready to help us whenever asked. I was carrying the Kid's Pram during the night and he offer me Kid Cot to accommodate the child. This is something called proactive service. Overall really happy with the hotel and must recommend to others who is looking for an excellent property along with the best services. Thanks once again.…
Location is very good with lot of green open spaces not cluttered in the Army cantonment area near the Taj Mahal as well as Agra Fort. Excellent complimentary breakfast spread. Staff service and bell boys all courteous. Excellent blend of the modern and medieval period and prices are also mid range..
What can i say about Clarks.. amazing facility. Serene. Calm ... peaceful. But more than the property would like to write about the staff specifically mr Ramesh who was in night shift . His interaction was great . Felt so good after talking to him. I had a bad experience with another hotel in Agra that day and he was quick in acknowledging and helped us with our query. During the stay he kept in touch and i found him to be an asset to Clarks.
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