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ITC Mughal, Agra

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ITC Mughal, Agra
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3,680 Reviews from our TripAdvisor Community

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There are newer reviews for ITC Mughal, Agra
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Showing 3,301: English reviews
New Delhi, India
Reviewed 28 January 2016

A lovely newly renovated hotel with a beautiful seperate check-in for platinum guests! Were checked in very efficiently by Priya and Nadeem. Had a lovely suite with a huge and luxurious bathroom - I do believe ITC needs to improve from Wills toiletries or Wills needs to alter the aromas of their soaps, shampoos, body wash and conditioners! As is...

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2Thank Candy_Khullar
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Berkeley, California
Reviewed 28 January 2016

The design of this hotel incorporates many quotations from Mughal architecture in Agra and Fatehpur Sikri (40k to the west) and modern interpretations of Mughal art in details of wood, glass, and marble. I particularly enjoyed several beautifully designed Mughal-style gardens that surround the hotel, offering delightful retreats for walking, sitting, quiet contemplation, and conversations. The axes of symmetry in...

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1Thank T2011PQcarol
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

National Capital Territory of Delhi, India
Reviewed 27 January 2016

I stayed with my family here. Its an amazing property in terms of stay but food was not that great. We stayed here for 3 days and breakfast area was always crowded. 3 days and we expected 3 different breakfast but what we get was 3 days of pathetic breakfast. We ordered dinner and what we get was Meal for...

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1Thank AMITCHHABRA482
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for sharing your valuable feedback regarding your recent stay at ITC Mughal – A Luxury Collection. We have taken cognizance of your concerns regarding your dining experience, variety & quality of cusine and without meaning to offer any excuses...

Reviewed 27 January 2016

I booked ITC Mughal as I had heard lots of good things but my personal experience was not upto the mark. I was made to wait for 30 minutes for someone to pick up my luggage from the room during check-out. The in-room phone wasn't working on Day 2 of my stay. The breakfast experience was very disappointing. the buffet...

Review collected in partnership with ITC hotels
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Helpful?
1Thank Rishi S
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for taking the time and effort in sharing your valuable feedback regarding your overall experience during your recent stay at ITC Mughal – A Luxury Collection. We have taken cognizance of your concerns regarding your overall experience and without...

Reviewed 26 January 2016 via mobile

This place is good for kids and family , close to Taj Mahal ,, food is good . Service 5 star ...restaurant Peshwari is overrated .The place is press well over 4 acres and is very close to the market area and everything that you need ... For family vacation its 5 star ... Rooms are well done and massage...

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2Thank manishs148
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Reviewed 25 January 2016

I stayed with my family , I had 2 rooms, the Mughal chambers..... Pros - huge property with gardens all around - good spa service CONS - Old styling- bathrooms do not have bidle shower, no comb etc provided - service too slow and no attention to details - food is average at best - no Wi-Fi, had to pay!...

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1Thank Pk_2477
Brisbane Region, Australia
Reviewed 25 January 2016

Stayed here on a recent visit to India. The hotel itself is beautiful and majestic. We had the unfortunate problem on checking out- we had payed prior in full for the 2 rooms, howevere the hotel did not update their system and were adamant that we had to pay again... we were on a tour, so missed the next leg...

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1Thank ZAB2016
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for taking the time and effort in sharing your feedback regarding your recent stay at ITC Mughal – A Luxury Collection. We have taken cognizance of your concerns regarding your experience at checkout and without meaning to offer any...

Bengaluru, India
Reviewed 24 January 2016

This was perfect choice for our first visit to Agra.The Taj Mahal was exceptional man made marvel and exceptional was our stay at this hotel. It is centrally located and close to Taj Mahal. There are many restaurants and food joints close by (for economical and pocket friendly meals). I dint try any meal at the hotel so can not...

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Helpful?
1Thank DeepeshKS
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

London, United Kingdom
Reviewed 24 January 2016

Very comfortable hotel with excellent service at reception. Convenient for the short drive to the Taj Mahal. Dined in the buffet restaurant which was a little disappointing, not the friendliest of service and the food could have been hotter.

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1Thank MyBackpackandMe
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for sharing your feedback regarding your dining experience at ITC Mughal – A Luxury Collection. We have taken cognizance of your concerns regarding the quality of cuisine and service in the buffet restaurant and without meaning to offer any...

Leeds, United Kingdom
Reviewed 24 January 2016 via mobile

Lovely hotel rooms have everything in them that you need,the hotel is decorated to a superior standard.The staff are very friendly and can't do enough for you particularly the bar staff. The highlight was the Indian restaurant most dishes are tandoori and you can watch the chefs work through the glass panelled kitchen

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Helpful?
Thank Foodiesontour173
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Price Range: $88 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel
Hotel Style:
#4 Family Hotel in Agra
#4 Business Hotel in Agra
#6 Romantic Hotel in Agra
#10 Luxury Hotel in Agra
#11 Spa Hotel in Agra
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Questions & Answers

Here's what travellers have asked, with answers from ITC Mughal, Agra staff and other travellers.
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Questions? Get answers from ITC Mughal, Agra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the suite, it is exceptional”
 of 5 bubbles CheekishTraveller, 26 Mar 2017 | Read review
“Royal Mughal Suite is the best.”
 of 5 bubbles kusoo1973, 25 Mar 2017 | Read review
“Book in the suites if possible while going with a family as rooms are small.”
 of 5 bubbles prihanab, 22 Mar 2017 | Read review
“I had a Royal Suite very nice”
 of 5 bubbles dicktopps, 21 Mar 2017 | Read review
“Garden facing rooms”
 of 5 bubbles shivshankarsingh, 18 Mar 2017 | Read review
5 of 5