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ITC Mughal, Agra

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ITC Mughal, Agra
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3,691 Reviews from our TripAdvisor Community

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There are newer reviews for ITC Mughal, Agra
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Showing 3,310: English reviews
New delhi
Reviewed 8 February 2016

We planned to visit Taj Mahal and stay at ITC Mughal for 2 nights but after looking at the property and hospitality we were forced to extend the trip by 1 more night. The property is absolutely stunning with extra brownie points for being a platinum SPG. The staff was quite welcoming particularly Juhi who made sure to make our...

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Helpful?
Thank Abhithesheikh
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Reviewed 7 February 2016 via mobile

We thoroughly enjoyed our stay at ITC in Agra. From the moment we arrived off the 6am train from Delhi st 8.30am Heena at reception made us so welcome. Check in is 2pm but she managed to get us a room at 11am as it became available. The room was lovely, restaurants great, and we had complimentary wifi which made...

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3Thank Anthony H
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

New Delhi, India
Reviewed 6 February 2016

the ITC luxury hotels remain a bench mark of top class Indian hospitality. Even with so many new properties and groups now competing, in a city like Agra, this hotel remains an icon. To top off the wonderful location and beautiful property, the staff is exceptional, courteous and efficient. So if you are looking for weekend break or just want...

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Thank TripsSA446
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Hong Kong
Reviewed 5 February 2016 via mobile

We have been most pleasantly surprised by this hotel. From the minute we drove in we have been impressed by the security and the friendliness of the staff. Our check in experience was wonderful from start to finish. Ms Sakura Chuhan handled everything so professionally and has been so helpful with advice on what to see and do. Our room...

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Helpful?
1Thank rita-maree
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Chicago, Illinois
Reviewed 4 February 2016

Spent one night at the ITC Mughal on our way from Jaipur to Delhi. We checked in in the evening, after visiting the Taj Mahal at sunset. Everybody was very friendly but the check-in process was a bit of a mess. First the computer froze so it took a long time to get out passports scanned, get our room key...

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1Thank mcurtez
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to thank-you for sharing your valuable feedback regarding your recent stay at ITC Mughal – A Luxury Collection. We have taken cognizance of your concerns regarding the sequence of events which lead to an unsavoury experience and without meaning to offer any excuses sincerely apologize...

Dusseldorf, Germany
Reviewed 3 February 2016

Super nice hotel! All great service! They read already Our wishes from our eyes. The stuff is not intrusive and everything is instantly without you noticing it. The breakfast is amazing for every taste. everything is very clean the reception is very nice and fast. Ms. Sarika chauhan and Sainath are very friendly and courteous, :) Although Hindi teaching ;)

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2Thank Saskia R
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Reviewed 3 February 2016

This was our second hotel on our golden triangle tour, and did not meet expectations. The hotel is set in large well kept gardens with a small pool, the room was very comfortable with all facilities. We had evening meal and breakfast included in our package, both taken in the buffet restaurant. Both meals were disappointing, with poor selection and...

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Helpful?
Thank Ian B
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for sharing your valuable feedback regarding your recent stay at ITC Mughal – A Luxury Collection. We have taken cognizance of your concerns regarding your dining experience, quality of cusine & efficiency of services and without meaning to offer...

London, United Kingdom
Reviewed 3 February 2016

Wonderful hotel to stay in Agra. Stunning décor and wonderful bar. Fantastic local cuisine restaurant is a MUST! rustic but simply delicious!! Staff and service were all amazing! Wonderful cocktails and great value.

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Thank MartinPHiggins
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

United Kingdom
Reviewed 3 February 2016

We had just one night at this hotel but wished we had longer. It is a jewel amid a sea of squalor. The public areas are beautiful with a lovely bar area serving great food and drinks. The Club sandwiches are huge so just share one. Outdoor swimming pools and sunbathing areas with fantastic spa. Breakfast great.

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Thank 411kitty2011
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

New York City, New York
Reviewed 3 February 2016

Staying at the Mughal, Agra was the best experience, Shivanu was the best help ever, he wanted to help us and made sure we were satisfy, as far as taken us to Heena was also very beautiful and very informative, and lets not forget Baby she gave us a great welcome. Thank You, to Shivanu, Heena and Baby.

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Thank rdavila2016
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Price Range: $87 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel
Hotel Style:
#4 Business Hotel in Agra
#4 Family Hotel in Agra
#6 Romantic Hotel in Agra
#10 Luxury Hotel in Agra
#11 Spa Hotel in Agra
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Questions & Answers

Here's what travellers have asked, with answers from ITC Mughal, Agra staff and other travellers.
23 questions
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Questions? Get answers from ITC Mughal, Agra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are the best located within premesis”
 of 5 bubbles Dhruva34, 28 Mar 2017 | Read review
“Most rooms seem quiet in this family level hotel”
 of 5 bubbles JAVMelbourne, 28 Mar 2017 | Read review
“Ask for a suite (but perhaps all the rooms are suites...not sure)”
 of 5 bubbles Trup, 27 Mar 2017 | Read review
“Try the suite, it is exceptional”
 of 5 bubbles CheekishTraveller, 26 Mar 2017 | Read review
“Royal Mughal Suite is the best.”
 of 5 bubbles kusoo1973, 25 Mar 2017 | Read review
5 of 5