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ITC Mughal, Agra

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ITC Mughal, Agra
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3,597 Reviews from our TripAdvisor Community

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There are newer reviews for ITC Mughal, Agra
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Showing 3,224: English reviews
Reviewed 4 November 2015

Stayed already for 3 occasions, for periods of 1 to 2 weeks, eating regularly dinner at the hotel. I liked very much the buffet, in particular the Indian food. Very friendly staff, among which I would like to emphasize the names of Mrs Kalpana, Mr T. Pillai and Mr. Rajendra. Good location to see the Taj Mahal and the Agra...

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Helpful?
Thank Antonio R
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Melbourne, Australia
Reviewed 3 November 2015

Great room, great service, beautiful hotel. Really luxurious got upgraded to a suite due to membership of rewards scheme. Food really good, breakfast, very good selection for all tastes. Staff really nice and very obligingly made us feel valued as guests.

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Helpful?
Thank Theresa S
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Gwalior, India
Reviewed 3 November 2015 via mobile

This was our 1st visit to the hotel. The hotel is GRAND and very beautiful. The cynosure is the chandelier, It's huge! The check in was smooth and the staff was very helpful, always smiling and greeting guests, especially Ms. Juhi at the front desk is very kind and had made our stay very comfortable. She had gone out of...

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Helpful?
Thank PandeyRicha
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Atlanta
Reviewed 31 October 2015

very disappointed in the hotel conditions and the staff - the rooms are average decor, leaning towards NEEDING a re-do. the staff in the front desk are not at all accommodating and even though I am a SPG member with status, because I booked through an operator, I could not get my benefits ( had to pay for wifi). the...

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3Thank arstenor
New Haven, Connecticut
Reviewed 30 October 2015 via mobile

Stayed here for just one night and wished we had more time to enjoy the hotel. Very impressive lobby. The room was very nice and open with high ceilings and great touches. The pool and the garden area was rather beautiful. Good buffet but the staff needs a little more guidance. Very Very busy place but you do not feel...

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Helpful?
Thank vanitact
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Ashdod, Israel
Reviewed 30 October 2015

We went to Agra for business purposes, We thought the hotel was going to be a disaster after driving 4 hours from Delhi. but when we reached i found in the Mughal was a perfection and perfect service. Everyone, and I mean everyone was extremely friendly and professional. I would love to come back again here .

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Helpful?
Thank Kosta E
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

India
Reviewed 30 October 2015

A grade hospitality, excellent service, awesome food, a room with a breathtaking view of the garden. All this was taken to the next level by a most accommodating and helpful duty manager Karanveer Narang- he made my 81year old father really comfortable We could not have had a better stay

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Helpful?
Thank gkk111
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Reviewed 29 October 2015 via mobile

Though I visited here 9 years back (when it was mughal Sheraton) but I still remember how great my stay was. It's the best hotel in Agra. And one of my favourite hotels. The rooms are very luxurious. The food is wonderful and the property is beautiful though it looks a little old now.

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Helpful?
1Thank Sanyam J
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Reviewed 29 October 2015

The hotel has a luxurious touch to it. once you enter the hotel you get to see the grand lobby and an amazingly welcoming staff.i have been a regular guest of the hotel and everytime i go i get a homely feeling ,the staff is very helpful and the food is also great. Its great to see that the hotel...

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Helpful?
1Thank KafkaAb
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

Agra, India
Reviewed 29 October 2015

Excellent service by the team. Full worth of money I paid. breakfast & Dinner were excellent and service provided was very good. I would like to stay whenever I will visit Agra. Staff is very nice and the services are very good.

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Helpful?
Thank michael s
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing to stay at ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Price Range: $99 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel
Hotel Style:
#4 Family Hotel in Agra
#4 Business Hotel in Agra
#6 Romantic Hotel in Agra
#10 Luxury Hotel in Agra
#11 Spa Hotel in Agra
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Questions & Answers

Here's what travellers have asked, with answers from ITC Mughal, Agra staff and other travellers.
23 questions
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Questions? Get answers from ITC Mughal, Agra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in basic room and it was good”
 of 5 bubbles DasNeha, 16 Feb 2017 | Read review
“Rooms with pool view”
 of 5 bubbles mohammadnaseemk, 15 Feb 2017 | Read review
“mughal suites the best”
 of 5 bubbles reena1206, 13 Feb 2017 | Read review
“Roof top views of the Taj.”
 of 5 bubbles 60andrewgb, 4 Feb 2017 | Read review
“Any room should be good..Ask for the garden view room”
 of 5 bubbles 449shreenivask, 2 Feb 2017 | Read review
5 of 5