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The Retreat

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The Retreat
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708 Reviews from our TripAdvisor Community

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Showing 567: English reviews
Reviewed 12 February 2016 via mobile

Hotel was generally ok. Room was quite clean. Bathroom was on boat so good standard but also was clean. In Indian's hotels generally is no toothbrush, sleepers and dressing-gown, so you have to be ready for that. Internet signal was very weak. Breakfast was poor. Staff was ok.

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Helpful?
Thank wciekawychmiejscach
TheRetreatAgra, Guest Relations Manager at The Retreat, responded to this review

Dear Valued Guest, It was a pleasure to have you stay With us at The Retreat, Agra.Thank you for taking the time to review us on TripAdvisor for each and every department you come around and I am sure this will motivate them. Further, we will make sure to bring improvement in the areas you have raised the concerned about.Thank...

indiana
Reviewed 12 February 2016

This was the most modern hotel that we stayed in on our trip to India. It is located very close to the Taj Mahal. We enjoyed the pool in the afternoon to cool off after touring the sites. The waiters in the restaurant were very sweet, when I said I liked the mango juice, they brought me a pitcher-full. We...

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Helpful?
Thank AmericanHomestead
TheRetreatAgra, Guest Relations Manager at The Retreat, responded to this review

Dear Guest, Greetings from hotel The Retreat Agra! Thank you very much for staying with us at Hotel The Retreat Agra. At the outset, please accept our sincere thanks for taking time & writing your valuable feedback for us. We are delighted that you chose to stay with us on your visit to Agra. I am pleased to read that...

Reviewed 11 February 2016 via mobile

The retreat location, food, personnel behavior all were very good. Very neat and clean property. Location is just behind the east gate road of Taj. Price wise also very convenient. I do recommend to stay at The retreat and experience your nice stay.

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Helpful?
Thank nirajbhu
TheRetreatAgra, Guest Relations Manager at The Retreat, responded to this review

Dear Guest, Greetings from Hotel The Retreat, Agra !! We appreciate you taking the time to write for Hotel The Retreat Agra on Trip Advisor. We are glad to note that you have left with a positive impression of our product, staff, food and location. It would be a pleasure to welcome you again. Warm Regards, Guest Relations Manager

Burleigh Waters, Australia
Reviewed 9 February 2016

I made a booking for this hotel through Booking.com. After I received my confirmation I received another confirmation from the hotel stating they require 50% of the rate quoted for the room in advance. However, there is no option to pay this. After contacting Booking.com I received another email from the hotel with a payment link that doesn't accept international...

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Thank Kjellery
Adelaide, Australia
Reviewed 6 February 2016

A less than friendly welcome presaged a less than happy stay. Problems with wi-fi and getting a password (but password forwarded to room when available). Room was average and looked out over a neglected unoccupied block of land as only a vacant block can look in India. Unbelievably we could not get a glass of white wine - only beer...

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Helpful?
Thank Mark T
TheRetreatAgra, Guest Relations Manager at The Retreat, responded to this review

Dear Guest, Greetings from Hotel The Retreat, Agra ! Kindly accept our apology for the dissatisfaction and inconvenience caused to you. We regret that we have not been able to measure up to your expectations. we would certainly make the necessary amendments in this respective area so as to let our valued guests have a pleasant experience always and maintain...

New Delhi, India
Reviewed 1 February 2016 via mobile

I visited The Retreat for a weekend trip with my family. I booked it from online Booking. com through Feb Hotels. Also it's quiet near to the Taj. The room is spacious, clean, well maintained and cosy. Free WiFi is also a plus point. In all a great place to spend your weekend.... :)

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Helpful?
Thank Ashwani T
TheRetreatAgra, Guest Relations Manager at The Retreat, responded to this review

Dear Guest, Greetings from Hotel The Retreat !! We appreciate you took out the time to write for Hotel The Retreat, Agra on Trip Advisor. We are happy to know you have the comfortable stay in the hotel. We really appreciated your comments on location and rooms. We are certain you will experience the difference in your future visits. It...

Auckland Region, New Zealand
Reviewed 29 January 2016

Average hotel, food and staff not very helpful when we asked for assistance. We paid or a roller bed, we got a mattress, finally a roller bed arrived with a sheet and blanket with no cover? We asked again and for extra towel for our extra guest which was pre booked in advanced well before we got there. The tip...

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Helpful?
1Thank Debbie R
TheRetreatAgra, Guest Relations Manager at The Retreat, responded to this review

Dear Guest, Greetings from Hotel The Retreat, Agra !! Please accept my apologies for the shortcomings during your stay, though we as a team put in all our efforts to offer a flawless product, there are times we fall short of the mark. Rest assured, we will make a sincere attempt to improve on the mentioned comments. Your generous comments...

Reviewed 22 January 2016 via mobile

2 nights booked and left after 1 day. A terrible hotel. Stained bed spread, sandy floors, cob webs on the wall light, lumpy pillows, grey towels (meant to be white) thin and well worn linen. Breakfast buffet really minimalist and terrible wifi. There was nothing redeeming about this place. There is so much better value

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Helpful?
1Thank Harry S
TheRetreatAgra, Guest Relations Manager at The Retreat, responded to this review

Dear Guest, Greetings From Hotel The Retreat !! Kindly accept our apology for the dissatisfaction and inconvenience caused to you. We regret that we have not been able to measure up to your expectations. We would certainly make the necessary amendments in this respective area so as to let our valued guests have a pleasant experience always and maintain confidence...

Tiruchirappalli, India
Reviewed 17 January 2016

I am sure that this hotel was well and good when its was started few years before but due to don't car management and poor maintenance its surely losing its charm, water logging in the bathroom is surely a big problem, if you are not careful in the wet marble bathroom floor you can easily end up in a hospital....

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Helpful?
1Thank jpov2006
TheRetreatAgra, Guest Relations Manager at The Retreat, responded to this review

Dear Valued Guest, Greetings from Hotel The Retreat !! Kindly accept our apology for the dissatisfaction and inconvenience caused to you. Your feedback is very valuable for us; it always helps us serve you better. We deeply regret the inconvenience caused to you during your stay and assure you it is otherwise unlike the high standards of service we endeavor...

Reviewed 13 January 2016 via mobile

The staff was friendly, food was good but prices for few items should be re-sketched especially veg manchurian were we had oly 5 to 6 pcs for around 200 - 250rs, the room was in nice condition but lacked lighting. Hot water was not up to the mark as the weather was very cool. Plus points for the hotel is...

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Helpful?
Thank Lalith C
TheRetreatAgra, Guest Relations Manager at The Retreat, responded to this review

Dear Guest, Greetings from Hotel The Retreat, Agra !! We appreciate you taking the time to write for Hotel The Retreat Agra on Trip Advisor. Kindly accept our apology for the dissatisfaction and inconvenience caused to you. We are glad to note that you have left with a positive impression of our product and location. We would certainly make the...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Spa
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about The Retreat

Address: Taj Nagari Phase -1 | Near Prateek Enclave, Shilpgram Road, Agra 282 001, India
Region: India > Uttar Pradesh > Agra
Price Range: $46 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Retreat 3.5*
Number of rooms: 54
Reservation Options:
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Hotel Style:
#10 Family Hotel in Agra
#11 Business Hotel in Agra
#16 Spa Hotel in Agra
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Questions & Answers

Here's what travellers have asked, with answers from The Retreat staff and other travellers.
2 questions
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Questions? Get answers from The Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator so get a ground level room if you have mobility issues.”
Kadimai, 10 Apr 2017 | Read review
“Use the thermostat ”
hartiraths, 23 Mar 2017 | Read review
“Book a spa treatment or use the pool if you have time.”
cinecam70, 14 Feb 2017 | Read review
“standard or superior - both are the same concept”
souziem, 5 Feb 2017 | Read review
“All rooms are great”
, 16 Jan 2017 | Read review
5 of 5