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The Retreat

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The Retreat
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673 Reviews from our TripAdvisor Community

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Showing 543: English reviews
Reviewed 4 days ago NEW

The Retreat is located just 500m from the Taj Mahal carpark. It is modern will all the facilities your would expect from a top hotel (restaurant/pool etc.). The restaurant was superb, the chief was happy to modify our order to be less spicy. The staff were friendly and accessible for all needs anytime. The rooms where perfectly presented and the...

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Helpful?
Thank Matthias L
Tanuj_Goyal, Guest Relations Manager at The Retreat, responded to this review

Dear Guest, Greetings from hotel The Retreat Agra! Thank you very much for staying with us at Hotel The Retreat Agra. At the outset, please accept our sincere thanks for taking time & writing your valuable feedback for us. We are delighted that you chose to stay with us on your visit to Agra. I am pleased to read that...

Jaipur, India
Reviewed 2 weeks ago

Good Room with all amenities we require, nice Bathroom, Clean Place, Nice Restaurant with testy food, nice Staff, Very good Facility, Very nice Services , Very good Location, Just 2 kmaway from Tajmahel.

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Helpful?
Thank dharabhatt07
Tanuj_Goyal, Guest Relations Manager at The Retreat, responded to this review

Dear Guest, Greetings from hotel the Retreat Agra! We are truly thankful to you for writing this wonderful review. We are glad you were able to enjoy our services. It is a pleasure to read such a positive comment on staff ,food, rooming, services, location and to know we were able to showcase the true standards of hospitality. Such feedback...

Mumbai
Reviewed 2 weeks ago via mobile

The hotel was not upto the mark wrt the price tag it comes considering overall facilities n amenities. We could only get lukewarm water in the morning. The bathroom was lacking many facilities. Milk we received by us was adulterated with water. We got some discount after we argued for not giving us family room as the hotel do not...

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Helpful?
Thank 29jitendrad
Tanuj_Goyal, Guest Relations Manager at The Retreat, responded to this review

Dear Guest, Greetings from Hotel The Retreat, Agra !! Kindly accept our apology for the dissatisfaction and inconvenience caused to you. We regret that we have not been able to measure up to your expectations. May we request you to consider this as an aberration not reflective of our regular service standards. We would certainly make the necessary amendments in...

Reviewed 3 weeks ago via mobile

Good clean rooms, good warm shower with good pressure, fairly priced. Everything worked well. Spacious rooms and comfy facilities. Fast room service, no hassle. Can't think of any major shortcomings, breakfast maybe could have been a bit more extensive.

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Helpful?
Thank Roope L
Tanuj_Goyal, Guest Relations Manager at The Retreat, responded to this review

Dear Guest, Greetings from hotel The Retreat Agra! Thank you very much for staying with us at Hotel The Retreat Agra. At the outset, please accept our sincere thanks for taking time & writing wonderful feedback for us. We are delighted that you chose to stay with us on your visit to Agra. I am pleased to read that your...

Bruce, Australia
Reviewed 3 weeks ago via mobile

This was a lovely hotel- nice spacious and clean rooms. I would have given 5/5 except that the hot water was not great (it got warm then less warm and then a bit warmer). Also that the rooms are configured with twin rooms on different levels to doubles.

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Helpful?
Thank Runfangirl
Tanuj_Goyal, Guest Relations Manager at The Retreat, responded to this review

Dear Guest, Greetings from hotel The Retreat Agra! It was a pleasure to have you stay at The Retreat, Agra recently. Please accept my apologies for the shortcomings during your stay, though we as a team put in all our efforts to offer a flawless product, there are times we fall short of the mark. Rest assured, we will make...

Olympia, Washington
Reviewed 3 weeks ago via mobile

I think this hotel was probably very nice when it was newly opened but has not been kept up well. It is clean though. It has a pool that our kids enjoyed and the pool staff were very concerned about the children's safety. They enforced rules like no running and no diving which I appreciated. The breakfast was decent: omelette...

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Helpful?
Thank sunnycampbell
Tanuj_Goyal, Guest Relations Manager at The Retreat, responded to this review

Dear Guest, Greetings from Hotel The Retreat, Agra !! Kindly accept our apology for the dissatisfaction and inconvenience caused to you. We regret that we have not been able to measure up to your expectations. May we request you to consider this as an aberration not reflective of our regular service standards and not to let this be an indelible...

Tias, Spain
Reviewed 3 weeks ago

The rooms are large, modern and well-equipped. But thde overall experience was a let-down for three reasons: 1. India is currently suffering a cash crisis and at one point the hotel's credit card machine system was out of action. Raher than suggesting ways around the problem (e.g. paying in foreign currency cash) they tried to make the problem mine. 2....

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Helpful?
Thank simmonad
Tanuj_Goyal, Guest Relations Manager at The Retreat, responded to this review

Dear Guest, Greetings from Hotel The Retreat, Agra !! Kindly accept our apology for the dissatisfaction and inconvenience caused to you. We regret that we have not been able to measure up to your expectations. May we request you to consider this as an aberration not reflective of our regular service standards and not to let this be an indelible...

Thomastown
Reviewed 16 December 2016 via mobile

Pros: Rooms were comfortable, restaurant food was decent and fairly priced (buffet option), decent room service, free buffet breakfast Cons: Wifi was dodgy, cable TV wasn't working, some staff struggled with basic English

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Helpful?
Thank youssefr909
Tanuj_Goyal, Guest Relations Manager at The Retreat, responded to this review

Dear Valued Guest, Greetings from Hotel The Retreat !! It was a pleasure to have you stay at The Retreat hotel, Agra recently. Thank you for taking the time to review us on TripAdvisor. Please accept my apologies for the shortcomings during your stay, though we as a team put in all our efforts to offer a flawless product, there...

Glasgow, United Kingdom
Reviewed 13 December 2016

The hotel was nice, rooms were comfortable and well equipped. The restaurant was nice with good food. The staff weren't particularly helpful or friendly however, even buying some bottled water wasn't straight forward! Ideal stay for visiting the Taj Mahal but not much else to do in the area.

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Helpful?
Thank 2016LeanneC
Tanuj_Goyal, Guest Relations Manager at The Retreat, responded to this review

Dear Valued Guest, Greetings from Hotel The Retreat !! It was a pleasure to have you stay at The Retreat hotel, Agra recently. Thank you for taking the time to review us on TripAdvisor. Please accept my apologies for the shortcomings during your stay, though we as a team put in all our efforts to offer a flawless product, there...

London
Reviewed 8 December 2016

There seems to be a lack of good mid-range options in Agra - many people visit the Taj Mahal on a daytrip from Delhi, which might be a better option, as Agra itself is a smelly, dirty, busy place without much charm. Rooms at The Retreat - a bland conference hotel, not the boutique hotel described by Lonely Planet -...

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Helpful?
1Thank LondonAmelie
Tanuj_Goyal, Guest Relations Manager at The Retreat, responded to this review

Dear Guest, Greetings from Hotel The Retreat, Agra !! Kindly accept our apology for the dissatisfaction and inconvenience caused to you. We regret that we have not been able to measure up to your expectations this time. We have investigated the matter. We will make sure that the same is not been repeated the next time. We are glad to...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about The Retreat

Address: Taj Nagari Phase -1 | Near Prateek Enclave, Shilpgram Road, Agra 282 001, India
Region: India > Uttar Pradesh > Agra
Price Range: $50 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Retreat 3.5*
Number of rooms: 54
Reservation Options:
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Hotel Style:
#10 Family Hotel in Agra
#11 Business Hotel in Agra
#17 Spa Hotel in Agra
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Questions & Answers

Here's what travellers have asked, with answers from The Retreat staff and other travellers.
2 questions
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Questions? Get answers from The Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great”
 of 5 bubbles , 16 Jan 2017 | Read review
“Delux room is good foe family with 1 kid”
 of 5 bubbles dharabhatt07, 6 Jan 2017 | Read review
“I have said it all”
 of 5 bubbles PaphosGerry, 5 Dec 2016 | Read review
“The location is fairly quiet at night”
 of 5 bubbles Z1196DTthomasl, 19 Nov 2016 | Read review
“No tip that I can think of”
 of 5 bubbles bstaples29, 6 Nov 2016 | Read review
5 of 5
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