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Gem Park-Ooty

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#9 of 78 Hotels in Ooty
Certificate of Excellence
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605 Reviews from our TripAdvisor Community

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Showing 588: English reviews
Bradford, United Kingdom
Reviewed 6 days ago NEW

GemPark is a real treasure. It is a beautiful classic hotel high on a hill overlooking the magical town of Ooty and surrounding hills. The hotel is spacious and very comfortable indeed. Our suite 501 is luxurious and a great recommendation. The staff are most friendly, courteous and obliging. The facilities and organisation for conference or for holiday stay are...

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Helpful?
Thank Keith M
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Reviewed 1 week ago

The ambience of the hotel location is excellent and the view from the rooms with full glass panels on the front side allows you to enjoy the scenic beauty of the location. Enjoy the sunrise from you beds. The rooms are well maintained and furnished very well to enjoy a comfortable stay. The room accommodated 4(2adults+2kids) of our family without...

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Helpful?
Thank Suresh N
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Bengaluru, India
Reviewed 3 weeks ago via mobile

We visited this hotel last weekend and we did the last minute booking without even enquiring about the place. It turned out to be the the best decision we made. The resort is exemplary. With an elegant setting overlooking the beautiful valley of nilgiris mountains, the place is top notch. The best part about the resort though is the staff....

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Helpful?
Thank Shreyeshvi R
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Bangalore, India
Reviewed 5 weeks ago

The hotel is placed over a hill with a nice view of the Nilgiris. The staff are friendly, though it looked a little understaffed at times when you need help with luggage or the Valet Parking. The rooms are very good and well maintained, one of the best in Ooty. The Chinese restaurant is good and the all day dining...

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Helpful?
Thank Aswani Bhaskar K
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Chennai (Madras), India
Reviewed 5 weeks ago via mobile

The hotel is located at the top of the hill and sceneric view is awesome. Ambience was good. But remember to plan your lunch or dinner accordingly as the restaurant price is much high and it is quite tough to reach all the way down to the city for food every time.. We did not choose to eat over there...

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Helpful?
Thank bhuvsbhu
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Bangalore
Reviewed 1 November 2016

This family hotel is not walk-able distance from Downtown. The food is extremely costly. Lunch or dinner is costing Rs 1000 per person. VAT and Service tax on top of it. Though the room is spacious, the linens are giving foul smell [ aged oil]. Though the owners owns Granite factory, the floor is below average. If you go with...

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Helpful?
Thank rkpatham
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Reviewer, Thank you for your valuable insights. It is our endeavor at Gem Park Ooty to offer a truly indigenous experience. We apologize for the reported inconvenience caused and your feedback is being addressed immediately.May we request you to take this as an aberration and not a norm. Request you to share your contact details so that we can...

Reviewed 31 October 2016

Stayed here with my Family, Pros:- Cleanliness, Staff behaviour & hospitality, room views, amenities, recreation, breakfast buffet. Cons:- Food can be little more tasty, Pricing of accomodation & food has to be majorly reduced. swimming pool is temporarily closed. The staff's hospitality will make you feel the best. If you want to go way from city traffic and enjoy a...

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Helpful?
Thank Vigneshwar A
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Bengaluru, India
Reviewed 31 October 2016 via mobile

This is an old hotel which is made to look to the best from the staff.. They were very courteous and we had a warm welcome.. The rooms very large and more than adequate.. The amenities were placed well in the room and room was clean. But since being an old hotel, wash rooms are bit unlike the room and...

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Helpful?
Thank nandanraghu
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Nottingham
Reviewed 30 October 2016

Attractive hotel high above the town. Next to St Hilda's school and a number of guests were parents and children from the school either going or returning from holiday. Great welcome from doorman looking very smart in his costume. I am not quite sure why but there was a delay checking-in. It may be that we were early but felt...

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Helpful?
Thank WeekendWanda
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Guest, It was a pleasure to have your stay with us and we appreciate the time taken to review us at Trip-Advisor. We are happy that you had pleasant experience with us. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better. We look forward to welcome...

Bengaluru, India
Reviewed 25 October 2016

Amidst the crowd & bustling noise of Ooty, this place provides a perfect slice of relaxation. Its located uphill thereby the view of the hills are also a delight. However if you land up in garden view rooms, you would only end up catching the city view only. The hotel is quite an old property yet maintained with sheer cleanliness....

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Helpful?
Thank Arpita B
Subramani S, Manager at Gem Park-Ooty, responded to this review

Dear Reviewer, Thank you for your valuable insights. It is our endeavor at Gem Park Ooty to offer a truly indigenous experience. We apologize for the reported inconvenience caused and your feedback is being addressed immediately.May we request you to take this as an aberration and not a norm. Request you to share your contact details so that we can...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Overlooking the beautiful Nilgiri Mountains, the hotel stands tall with all elegance and style. A contemporary structure with a traditional feel, Gem Park Ooty has kept itself well with the spirit of the beautiful and picturesque city. It is located in the heart of the town, minutes away from key tourist attractions and major shopping areas. With its convenient location and fine service, the hotel has aptly gained favor of all business and leisure travelers who throng the city throughout the year. The hotel welcomes you to a stunning beautifully done up lobby with impressive Indian art on the walls. It is the spotlessly attired staff, ever ready to do the most to make you comfortable that makes the stay an experience for a lifetime. ... more   less 

Additional Information about Gem Park-Ooty

Address: Sheddon Road, Ooty 643001, India (Formerly Holiday Inn Gem Park-Ooty)
Region: India > Tamil Nadu > Ooty
Price Range: $94 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gem Park-Ooty 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Holiday Inn Gem Park-Ooty Hotel Ootacamund
Holiday Inn Ootacamund
Ootacamund Holiday Inn
Gem Park-Ooty India
Hotel Style:
#2 Spa Hotel in Ooty
#2 Business Hotel in Ooty
#3 Luxury Hotel in Ooty
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Questions & Answers

Here's what travellers have asked, with answers from Gem Park-Ooty staff and other travellers.
3 questions
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Questions? Get answers from Gem Park-Ooty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite 501 has a balcony with superb view, quite magical at night with lights of the town”
 of 5 bubbles 397keithm, 3 Dec 2016 | Read review
“Hill view rooms”
 of 5 bubbles aswanibhaskark, 4 Nov 2016 | Read review
“Take the rooms facing city view.”
 of 5 bubbles , 31 Oct 2016 | Read review
“High rooms best. A little chilly after other places we had been due to height.”
 of 5 bubbles WeekendWanda, 30 Oct 2016 | Read review
“The hotel has high demand among tourists, so we picked up a mid week day to enjoy fully the place & property. Also go for hill top view.”
 of 5 bubbles 687arpitab, 24 Oct 2016 | Read review
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