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The Gateway Hotel Pasumalai Madurai

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The Gateway Hotel Pasumalai Madurai
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1,030 Reviews from our TripAdvisor Community

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There are newer reviews for The Gateway Hotel Pasumalai Madurai
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Showing 883: English reviews
Portimao, Portugal
Reviewed 1 week ago

I was booked to stay at a different hotel but due to building works came here. I had a choice of a room either in ther old part or the newer, more modern one. I chose the old part and had a lovelyroom, with dressing room and bathroom. Beautiful old wooden floors and the adjoining public veranda gives amazing views...

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Helpful?
Thank Barbara A
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I would like to thank you for being a valued patron and write to you in reference to your feedback regarding your stay at The Gateway Hotel, Pasumalai, Madurai. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes...

London, United Kingdom
Reviewed 2 weeks ago

Perched on a hill ten minutes drive outside the teeming city, this former colonialist's home has been turned into a gracious traditional hotel, with lush well tended gardens and swimming pool. Excellent choice of food and as ever in this part of India, attentive service, but even in a high quality hotel such as this, it pays to follow the...

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Helpful?
Thank Missmadrigal
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! Thank you very much for your kind comments on the hotel. I am glad to note that the overall quality of services and facilities at the hotel measured up to your expectation. We have also made a note on opportunities for improvement. Let me assure you that we will certainly work...

Cambridge, United Kingdom
Reviewed 2 weeks ago

Lovely hotel built high up over Madurai. There are numerous very tame peacocks wandering around the grounds. The rooms very very comfortable and although I only stayed one night thoroughly enjoyed the experience. The restaurant food was good with a mix of tables inside and out. Might be problematic if you have mobility problems as most of the rooms require...

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Helpful?
Thank Gerry K
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I am so pleased to hear that you cherish your experience with us and appreciate the caring and personalized service offered to you by my team of dedicated staff. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent...

Scotland, United Kingdom
Reviewed 3 weeks ago

This good hotel is built on a hill overlooking the city and affording great views - you can even see the Sri Meenakshi temple in the distance. The room seemed a bit tired and dated but was comfortable. There was an amazing selection at breakfast and the evening meals were excellent. We chose to sit outside where we could enjoy...

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Helpful?
Thank Bigmo44jon
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! Thank you very much for your kind comments on the hotel. I am glad to note that the overall quality of services and facilities at the hotel measured up to your expectation. We have also made a note on opportunities for improvement. Let me assure you that we will certainly work...

Mumbai, India
Reviewed 3 weeks ago

Fantastic Location. Property design is awesome. Though it was a short business stay. Loved every moment. Loved the experience with peacocks. Overall the design of hotel is like heritage structure. View from the room was awesome as we got upgraded to better room. We could see the complete cityscape from our room.

Review collected in partnership with this hotel
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Helpful?
Thank 542janvik
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! We are delighted to receive the review of your wonderful stay with us. It is indeed a team effort with an unwavering goal towards guest satisfaction, which constantly motivates us to be on our toes. I am happy to note that the services rendered by my team were to your satisfaction....

Grand Rapids, Michigan
Reviewed 3 weeks ago

I have stayed at this property several times over the past couple of years for business. I have also stayed in the surrounding areas and this hotel is by far the best in the area. It is a bit worn in spots and the amenities are not a true 5 star level, but the service is great, the food consistent,...

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Helpful?
Thank Rwinks685
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! Thank you very much for your kind comments on the hotel. I am glad to note that the overall quality of services and facilities at the hotel measured up to your expectation. We have also made a note on opportunities for improvement. Let me assure you that we will certainly work...

India
Reviewed 3 weeks ago

I travel frequently to Madurai on business and have stayed at different hotels, but none beat the experience of staying at Gateway, Pasumalai. Right from the location, the green surroundings to the peacocks roaming around, it is really a pleasant experience each time...

Review collected in partnership with this hotel
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Helpful?
Thank muralimadhavv
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I would like to thank you for being a valued patron and write to you in reference to your feedback regarding your stay at The Gateway Hotel, Pasumalai, Madurai. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes...

Vijayawada, India
Reviewed 4 weeks ago

Over all Experience was excellent ,the stay was very comfortable,the food &beverage service was excellent , the rooms ambiance was excellent and nice hospitality especially Mr Ramesh Restaurant Manger , Mr Vinpugal FOM and Mr Velumurugan HK.

Review collected in partnership with this hotel
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Helpful?
Thank 409sankaran
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I am so pleased to hear that you cherish your experience with us and appreciate the caring and personalized service offered to you by my team of dedicated staff. Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent...

Reviewed 4 weeks ago

An excellent two days stop at the Pasumalai Gateway Taj Hotel. The hotel surroundings are truly outstanding, and personnel here are very friendly. Accommodation is great in small cottages spread around the main building. Since the hotel is on a hill, the view over Madurai is superb. excellent restaurant as well.

Review collected in partnership with this hotel
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Helpful?
Thank gerardhubertp
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! We are delighted to receive the review of your wonderful stay with us. It is indeed a team effort with an unwavering goal towards guest satisfaction, which constantly motivates us to be on our toes. I am happy to note that the services rendered by my team were to your satisfaction....

New York, NY
Reviewed 4 weeks ago

This is very much a country retreat, not a city hotel, not somewhere from which to explore the city. We stayed for 2 nights and were quite delighted. The welcome, the service, the staff, the dining are all superb. We had a lovely spacious, comfortable room (number 24) with a small sitting area and a large dining table in the...

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Helpful?
Thank ToulouseorNewYork
Prakash_Nair1, General Manager at The Gateway Hotel Pasumalai Madurai, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Pasumalai Madurai! I would like to thank you for being a valued patron and write to you in reference to your feedback regarding your stay at The Gateway Hotel, Pasumalai, Madurai. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The hundred year-old celebrated colonial property is perched atop the Pasumalai hill, amidst 63 acres of landscaped gardens, colonial buildings and natural bliss. The hotel offers a panoramic view of the famous MeenakshiTemple, Madurai City and the Kodai hills. It is a 15-minute drive from the famous Meenakshi temple and City center. Accessible by road, air (Madurai Airport – 15 km) and train (Madurai Jn - 5 km). ... more   less 

Additional Information about The Gateway Hotel Pasumalai Madurai

Address: No 40 T P K Road | Pasumalai Hill, Madurai 625004, India
Region: India > Tamil Nadu > Madurai
Price Range: $119 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gateway Hotel Pasumalai Madurai 4*
Number of rooms: 63
Reservation Options:
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Hotel Style:
#1 Family Hotel in Madurai
#1 Spa Hotel in Madurai
#1 Business Hotel in Madurai
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Questions & Answers

Here's what travellers have asked, with answers from The Gateway Hotel Pasumalai Madurai staff and other travellers.
3 questions
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Questions? Get answers from The Gateway Hotel Pasumalai Madurai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room ee has a nice porch”
936judil, 25 Apr 2017 | Read review
“If you are challenged by stairs then maybe think about this hotel but no drama for this 60 year old couple”
aussieTRAVELLER061, 23 Apr 2017 | Read review
“I would always opt for a room in the old part . HOwever, I did not see one in the new build.”
barbaraa122, 17 Apr 2017 | Read review
“Go for the top of the hill. Lots of steps. Looks like all the rooms have great views of the city.”
GuyK1971, 25 Mar 2017 | Read review
“Most of the rooms are well located and quiet. I feel the ones near the swimming pool area/badminton- garden are the best.”
indubala2015, 20 Mar 2017 | Read review
5 of 5