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Heritage Madurai

Agoda.comUSD 64*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 88*
USD 64*
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USD 84*
USD 88*
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Heritage Madurai
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1,271 Reviews from our TripAdvisor Community

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Showing 968: English reviews
SUTTON MONTIS
Reviewed 5 March 2016

Beautiful, clean room with plunge pool. Food was very good and staff extremely helpful. Special mention to Babu the waiter who had a great sense of humour and looked after us like family. The visit was topped off by an amazing Indian massage. Well done to you all.

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Helpful?
Thank PHILIP S
MANAGEMENT-HM, Front Office Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings !!! Thank you so much for taking time to share your valuable feedback. We are committed to consistently providing value for money with warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are happy to share your special mention about Mr Babu among our team and the...

North London
Reviewed 2 March 2016

Whilst I would say this hotel may have been a great place to stay when it opened, things have gone rather awry. There are an abundance of mosquitos and the excuse is that it is situated in gardens, but I would offer it is more to do with the plumbing, sewerage, etc. as one can experience the perfume in the...

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Helpful?
1Thank SuzanneNorthLondon
MANAGEMENT-HM, Front Office Manager at Heritage Madurai, responded to this review

Dear Guest, At the outset, please accept my sincere apologies for the inconvenience caused to you during your recent stay at Heritage Madurai. We value the patronage of each guest, but under the circumstances, we appear to have fallen in our standard of service. We do our best to train our people to develop an eye for details as well...

Pontblyddyn, United Kingdom
Reviewed 1 March 2016

We spent a couple of nights at this Hotel in a villa with a small private pool and really enjoyed it. The a la carte food was good, which was just as well as the buffet looked pretty desperate. Beware the mosquitoes!

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Helpful?
Thank kingkauf
MANAGEMENT-HM, Front Office Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings of the Day! Thank you so much for your wonderful feedback. We are truly grateful to you for your kind words of praise for our location, room and food which is one of the greatest strength of our Hotel for decades. We are committed to consistently providing nothing less than what is best for our guests and...

New York City, New York
Reviewed 25 February 2016

We were here to see the temple and this was a good choice. Our "villa" had its own dipping pool, a sitting room and more than adequate bathroom and bedroom. It was comfortable and clean and the staff was very warm and helpful. I had a cold and found an extra packet of tissues at my bedside when we returned...

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Helpful?
Thank Joanne o
MANAGEMENT-HM, Front Office Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings From Heritage Madurai !!! Thank you for taking time to write your kind words about Heritage Madurai. It was a delight to have had you stay with us.I really appreciate the feedback you have given about your experience with us. We are committed to consistently providing value for money with warm, efficient and discrete service to our...

West Greece, Greece
Reviewed 21 February 2016

This place is well kept and good for a short stay this was our first destination in south indian tour after rajasthan.The rooms are good and the food was reallly amazing the service are good .The romotness of this place is quite an advantage so that you felly really cut out from the world.Good to be here.

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Helpful?
Thank steffanerchl
MANAGEMENT-HM, Front Office Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings From Heritage Madurai !!! Thank you for taking time to write your kind words about Heritage Madurai. It was a delight to have had you stay with us.I really appreciate the feedback you have given about your experience with us. We are committed to consistently providing value for money with warm, efficient and discrete service to our...

Almost Paris
Reviewed 21 February 2016

We only spent one night here, the hotel is very nice, we had a huge room with courtyard plunge pool and bathroom. This makes for great photos in travel and style mags, but the reality is that it becomes a feeding frenzy for the mosquitos and you are the food. There is a very nice pool which was very welcome....

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Helpful?
Thank Theophilos_Paris
MANAGEMENT-HM, Front Office Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings From Heritage Madurai !!! Thank you for taking time to write your kind words about Heritage Madurai. It was a delight to have had you stay with us.I really appreciate the feedback you have given about your experience with us. We are committed to consistently providing value for money with warm, efficient and discrete service to our...

great bardfield
Reviewed 21 February 2016

We stayed here 5 years ago, so chose to revisit as it was a good location for us. Only had the one night there, and it was a pleasant stay, but we felt that it wasn't as great as it had been previously. Think the rooms had only just been renovated when we were last here. They are still nice...

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Helpful?
Thank wfleischmann
MANAGEMENT-HM, Front Office Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings From Heritage Madurai !!! Thank you for taking time to write your kind words about Heritage Madurai. It was a delight to have had you stay with us.I really appreciate the feedback you have given about your experience with us. We are committed to consistently providing value for money with warm, efficient and discrete service to our...

Liverpool
Reviewed 20 February 2016

Stayed for five nights. The room was huge and very comfortable, beautiful open bathroom and private courtyard with plunge pool. The hotel is slightly outside the town centre but very easy to get a tuktuk anywhere, the hotel has contacts of reliable ones. There is a supermarket over the road. The big problem was the mosquitoes. Despite lathering ourselves in...

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Helpful?
Thank briange
MANAGEMENT-HM, Front Office Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings From Heritage Madurai !!! Thank you for taking time to write your kind words about Heritage Madurai. It was a delight to have had you stay with us.I really appreciate the feedback you have given about your experience with us. We are committed to consistently providing value for money with warm, efficient and discrete service to our...

UK
Reviewed 20 February 2016

Our agent told us that this hotel was the best of the few available in the area. Whilst it may be convenient for exploring the city it was the only hotel during our three week trip that failed to meet our expectations so we knew what they were implying. Management and staff were helpful & pleasant enough but possibly a...

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Helpful?
Thank Brian M
MANAGEMENT-HM, Front Office Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings From Heritage Madurai !!! Thank you for taking time to write your kind words about Heritage Madurai. It was a delight to have had you stay with us.I really appreciate the feedback you have given about your experience with us. We are committed to consistently providing value for money with warm, efficient and discrete service to our...

Kuala Lumpur, Malaysia
Reviewed 20 February 2016

This property is located in the middle of town and the accommodation is resort style spread over a large area. The room we were allotted was in a colonial style bungalow consisting of 8 rooms over two floors. The room was decently sized with most of the amenities provided in the room. However, it looked a bit dated and the...

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Helpful?
Thank TheAlphaTourist
MANAGEMENT-HM, Front Office Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings From Heritage Madurai !!! Thank you for taking time to write your kind words about Heritage Madurai. It was a delight to have had you stay with us.I really appreciate the feedback you have given about your experience with us. We are committed to consistently providing value for money with warm, efficient and discrete service to our...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Heritage, Welcome to Madurai.A resort, one hundred years in the making, in the heart of a city that grew from drops of nectar that flowed from the locks of Shiva, as legend would have us believe.Enter the gates of the 17-acre resort, and experience the Madurai of distant past. ... more   less 

Additional Information about Heritage Madurai

Address: 11 Melakkal Main Road, Madurai 625016, India
Region: India > Tamil Nadu > Madurai District > Madurai
Price Range: $86 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Madurai 4.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Heritage Madurai Hotel Madurai
Heritance Hotel Madurai
Hotel Style:
#2 Spa Hotel in Madurai
#2 Family Hotel in Madurai
#3 Business Hotel in Madurai
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Madurai staff and other travellers.
8 questions
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Bengaluru, India
over a year ago
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over a year ago

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Questions? Get answers from Heritage Madurai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Feel like a home with heritage look.”
mageshk73, 23 May 2017 | Read review
“Luxury Villas are better than other suites”
Snehlata, 17 May 2017 | Read review
“All rooms are great”
pvalaydon, 12 May 2017 | Read review
“All rooms were good as it is villa type facility”
dsim0na, 5 May 2017 | Read review
“Choose a pool villa that doesn't face the adjacent building, if you need privacy”
  • Well done lighting
  • Private pool as a part of your room
dashki, 3 May 2017 | Read review
5 of 5
Agoda.com
USD 64* /night
View Deal
TravelocityUSD 84
Booking.comUSD 88
Expedia.comUSD 80
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*Disclaimer
Prices are for 1 room, 2 adults
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