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City Heart Sarovar Portico

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City Heart Sarovar Portico
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157 Reviews from our TripAdvisor Community

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Showing 155: English reviews
New Delhi, India
Level Contributor
191 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 2 April 2015 via mobile

Hi I frequently visit Ludhiana for business purposes.City heart ,as its commonly known is a comfort stay experience amidst all the madness of Ludhiana.Room manager Mr.q Shubhajit is very warm and accommodative on any concerns.Food quality is decent.City heart has become favourite place for me to stay in Ludhiana, as it feel at home.

Helpful?
Thank Deepthots
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. It is indeed our pleasure to serve guests like you, who motivate us to improve our level of service We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

New Delhi, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 March 2015

I do drop in at least once a month for 3-4 days and truly speaking i get the feel of coming back to my second Home. The moment i enter, the warm Greetings from the Manager Mr. Majumdar makes me feel wow. Have observed him behaving the same way with others also and the way he talks and guides all,... More 

Helpful?
4 Thank 81chemistry
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. Mr Subhajit is certainly an asset to the company and i will certainly share your kind views with him. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Bangalore, India
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 March 2015

I was on a business trip to Ludhiana and chose to stay at City Heart Portico. Looked like an old hotel renovated by Sarovar group. Room are quite large, clean and comfortable though overall atmosphere looked little worn out. The reservations are easy to make and staff were quite helpful. The restaurant is small more or less a coffee shop.... More 

Helpful?
4 Thank MSRPRASAD
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Kochi (Cochin), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 March 2015

For a 3 star hotel, this is very good. 1st point, the rooms are very large, spacious, toilets are good with accessories in place. there is room temperature control. food is very good, but slightly costly, peole can eat from outside if thats an issue. free wifi, very good room service is another plus. there was a humming noise, think... More 

Helpful?
6 Thank ashwinzagr8
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Gurgaon, India
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 February 2015

Was very pleased with the room - quite large, very clean and very comfortable. Slight problem with the AC though, wouldn't cool below 23.5 degrees for some reason! Breakfast was a bit disappointing - can't have cold items just because it's you're close to the end of the breakfast period.

Helpful?
6 Thank Pratyush S
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Sir, We do appreciate you taking time out to share your experience at 'Trip Advisor' We take all feedback / reviews constructively and analyze them minutely. I assure you, we have initiated corrective actions to improve the level of service. I assure you of a better experience the next time.I sincerely await the opportunity to welcome you once again.... More 

New Delhi, India
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 February 2015

This is hotel is ideal for travellers coming to ludhiana for official reason as it is in the heart of the city..in close proximity to the railway station...the check in was quick..the standard room size is spacious...if you dont want eat in the hotel there are plenty of good restaurants to dine..overall the location of the hotel and the size... More 

Helpful?
7 Thank kussh2014
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

solan
Level Contributor
51 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 9 February 2015 via mobile

Stayed for the nights of 6 and 7 the Feb . the hotel is centrally located near the railway station. Its a renovated property earlier it was city heart. The general manager of the hotel Mr. Chauhan was nice to upgarde me to club floor. Room was nicely done with two twin beds no issues at any front. Though tolietries... More 

Helpful?
3 Thank amitpartap
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Sir, We do appreciate you taking time out to share your experience at 'Trip Advisor' We take all feedback / reviews constructively and analyze them minutely. I assure you, we have initiated corrective actions to improve the level of service. You being an experienced Hotelier and Owner of a Beautiful property in the foothills of Himalayas, would certainly understand... More 

Coimbatore, India
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 16 January 2015

I stayed over night at this hotel... The rooms are huge! Luxurious bed, clean sheets, comfortable couches, nice hot shower, very nice toiletries... The service was exemplary, very prompt and courteous service.. I would certainly recommend this hotel

Helpful?
4 Thank udaybalaji
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

Mumbai (Bombay), India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 January 2015

I stayed here on 8th January 2015 and my stay was fantastic! Pros: a) Really big and spacious Rooms b) Big and Comfortable Bed c) Location is just right d) Excellent Staff, very helpful e) Early morning take away breakfast is just gr8 initiative as i have missed many breakfasts at various hotels due to early check out. f) Air-conditioning... More 

Helpful?
Thank sumitshital
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Trip advisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

New Delhi, India
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 January 2015

Spacious and comfortable rooms, good food. The property is centrally located with good connectivity. The staff is courteous and warm. The stay was very comfortable however they can include some more variety in the dinner buffet.

Helpful?
Thank kaurupinder
SPLLudhiana, General Manager at City Heart Sarovar Portico, responded to this review

Dear Guest, Thank you for staying with us and posting your review on Tripadvisor. We are delighted that you enjoyed your stay and our hospitality. We sincerely await the opportunity to welcome you once again. regards Anurag Singh Chauhan More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Free Breakfast
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
A modern Business Hotel with extra spacious rooms and great wi-fi service ... more   less 

Additional Information about City Heart Sarovar Portico

Address: Badhor House, Near Clock Tower | Near Clock Tower, Ludhiana 141008, India
Region: India > Punjab > Ludhiana
Price Range: $87 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Heart Sarovar Portico 3*
Number of rooms: 46
Reservation Options:
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Hotel Style:
#5 Business Hotel in Ludhiana
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Questions & Answers

Here's what travellers have asked, with answers from City Heart Sarovar Portico staff and other travellers.
1 question
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Questions? Get answers from City Heart Sarovar Portico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View from rooms are not got whichever room you may choose.”
 of 5 bubbles jitendersingh2015, 26 Sep 2016 | Read review
“there is free Wifi but it does not work. had to call the reception a number of times to activate it.”
 of 5 bubbles Lokkendra, 30 Jul 2016 | Read review
“Somewhere in the middle...distance away from either sides of the hotel...on higher floors.”
 of 5 bubbles Shatarchi, 5 May 2016 | Read review
“Any room is good room!”
 of 5 bubbles beesriram, 19 Feb 2016 | Read review
“Rooms are just big and comfy.”
 of 5 bubbles flickx_ws, 20 Jul 2015 | Read review
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