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Room & Suite (42)
Traveller (123)
Room & Suite (42)
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23 Dec.24 Dec.
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Pool
Room Service
Free Parking
Business Centre with Internet Access
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Spa
Free High Speed Internet (WiFi)
Paid Internet
Concierge
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Outdoor pool
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Room features
Suites
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Reviews(187)
Traveller rating
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suhasmallya
Margao, India
11253
Reviewed 2 days ago
Stayed during a vacation with family (couple with 2 kids - 10 & 2). This is a heritage building right in the city - close enough to shopping & other commercial areas, but away from the hustle-bustle & grime of the city.

What we liked:
- Location: in the city but in a quiet corner (5-mins walk from the Zoo and a handful of museums; 10 mins by auto to commercial areas)
- Spacious rooms and spaced-out property
- Nice grounds even if compact (part of it was under renovation when we visited) - good for children to run around
- Clean & spacious swimming pool including a kid pool
- Courteous service (we'd heard quite a few complaints that service was slow; we had no problem)

What could have been better:
- Food quality - some items were not completely done (paratas at breakfast were usually not properly roasted), the taste of even regular items like sambar wasn't quite up to the mark
- Digital light controls in the room - fancy but not fully functional
- Hot water - the water was generally warm; never really got to enjoy a hot shower

Being a Government-run facility, rates are not exorbitant - if you book through the KTDC website you can sometimes get an additional discount.

Overall, if you're looking for a spacious hotel to relax in while on vacation but want proximity to the city, then I would definitely recommend this place. Will certainly consider staying here again if we go to Trivandrum on vacation.
Date of stay: November 2018
Thank suhasmallya
Krishnalaav
Chennai (Madras), India
2511
Reviewed 1 week ago
This was my fifth visit to a KTDC property (first time to Mascot) and 9th business I am giving them.
So for sure I am well satisfied with their service and quality.
Priorly I had stayed in Water scapes,Tea county,Bolgatty palace ,Aranya nivas which are other KTDC properties.
Let me start with Pros first.
Like all other stays this was also quite pleasant ,Luxury and quite quite.
Even most of the rooms were occupied I never found crowded or noisy, means the property is well big enough to handle more guests.
Infra is such like created as the inner temperature will be 2 to 3 degree celcius lower than the outer one..So more cooler with their cool staffs.
I stayed in a premium room which is quite bigger to occupy for.
When i checked in at 7.30 am my room was not ready(actual check in time is 12.00 noon)and without any hassle they gave me a alternate room to check in and relax which I must encourage their service.(the same happended in aranya nivas )
And few Cons.
This was my first experience with KTDC when an enquiry is made regarding booking through mail,No reply since 4 days and not even after that.
When I made a call the price quoted by them was Rs 900 more(for 2 nights) when compared with their official website.So I made a online booking.
Breakfast is not satisfactory with taste and repeated items for 2 days.
Even their local culinary was missing.Puttu and kadalai curry didnt tasted well.(learn it with Aranya Nivas)
Front desk needs improvement. i booked a taxi for 2.45 am with them.when i called them by the time no one attended the phone.I came down confusily and found 2 persons wheir there claiming no calls they had.And surprisingly taxi was their and ready and on my name But it was booked to Airport while my booking was to Padmanabaswamy temple.it made me to pay thrice the amount to the normal one and I had no way to quit it(Because it was 2.45 am and no way besides that)
Room service charges for food items are too too high.
Lunch was very tasty when compared with Breakfast.
However No doubt i shall continue with KTDC whenever I get a Chance.
Date of stay: November 2018
Thank Krishnalaav
Pradeep A
Mumbai, India
5638
Reviewed 2 weeks ago
Mascot hotel is bang in the centre of Thiruvananthapuram city with easy access to the must-see places. I stayed here for one day while on a business trip. The room was huge with all essential amenities, well maintained and clean. My room overlooked the pool area. I only had breakfast at their restaurant and the breakfast is complimentary. The food was awesome. Staff were courteous and friendly. I had ordered some evening snacks in my room and was delivered in a few minutes.
Overall, I would definitely recommend this hotel and would stay here the next time I visit.
Date of stay: November 2018
Thank Pradeep A
sushil51
Kolkata (Calcutta), India
10
Reviewed 3 weeks ago
Location is excellent. Near the Zoo, the Chitra Art Gallery and the hertigae buildings strewn all along the neighbourhood

Serves good breakfast and an excellent lunch buffet. Evening they have a special restaurant very popular with local guests. Has a an old bar which serves chilled beer

The hotel also has large conference facilities and everyday two or three are organised. But guests are not disturbed as the conference facilities have a separate entrance and facilities for conference lunch and dinner
Date of stay: October 2018
Thank sushil51
Response from Alex_P_Joshua, General Manager at Mascot Hotel
Responded 2 weeks ago
Sir, Thank you for your valuable feedback
jacobt517
Kerala, India
7829
Reviewed 12 Oct. 2018via mobile
Located at the center of the city it's a well maintained facility. Liked it for the layout and spread. Rooms are spacious and clean. But the reception and restaurant services have great scope for improvement.
Date of stay: October 2018
Thank jacobt517
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Room Tips
"All rooms are good"
Krishnalaav
1 week ago
Read review
"Choose premium rooms"
Ganudadu
7 Oct. 2018
Read review
"Be sure to book a room that has already been refurbished"
KenM181
31 Mar. 2018
Read review
"Choose the ones facing the garden."
sureshmsj
5 Mar. 2018
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PRICE RANGE
USD 55 - USD 175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mascot hotel thiruvananthapuram trivandrum
LOCATION
IndiaKeralaThiruvananthapuram DistrictThiruvananthapuram (Trivandrum)
NUMBER OF ROOMS
66
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