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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
So disappointed with my stay.
This is supposedly a heritage resort but very poorly managed. This is totally unacceptable given the high prices.Bathrooms and rooms are so run down. Rooms have LCD TV and fridge that are nice. Morning breakfast had good options but food...More
Response from Bolgatty_Palace, General Manager at Bolgatty Palace & Island ResortResponded 28 November 2016
Thank you for your valuable suggestions.We will certainly improve the standards of bath room and rooms.The steps will be taken to serve hot food in the buffet.
Bad service. AC not working in room on check in . AC mechanic came after 30 min on repeated call to reception. No menu card on room. To get I have to call house keeping and room service. Each of them show the other one....More
Thank Swapan M
Response from Bolgatty_Palace, General Manager at Bolgatty Palace & Island ResortResponded 26 November 2016
Thanks for your valuable comments.We had rectified ac complaint, kept menu card in each rooms and up graded food quality.We are expecting you to be with us at Bolgatty Palace with better hospitality.
It is located in a very quite area of the City - Bolgatty Island. Though a Govt. Owned property, we found the surroundings are clean, very good boat ride, located close to the busiest part - marine drive / MG Road etc. Responsible staff. Restaurant...More
Response from Bolgatty_Palace, General Manager at Bolgatty Palace & Island ResortResponded 19 November 2016
Thanks for your comments.Certainly we will take up your valuable suggestions and rectify the same in future.
Main hotel block looks better kept than the other block. Surrounding looks nice. However service was very slow and staff seemed in experienced. At the point of check-in, was being attacked by mosquitoes. Upon checking into the room noticed there were mosquitoes in the room...More
I stayed in this hotel with family and friends. The hotel is located in a beautiful island. The staff are very friendly. The rooms are clean and big enough for two adults. The views from the room are good. The complementary breakfast is manageable. The...More
USD 45 - USD 224 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Top resorts Hotel in Kochi (Cochin)
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Bolgatty Palace & Island Resort Kochi (Cochin), India - Kerala
Response from Bolgatty_Palace | Property representative |
Thanks for your queries.You may starts at 6.15 Am to Airport. Normally break fast starts at 7 am , but in your case, we will provide break fast at 5.30 am as per your request.