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Bolgatty Palace & Island Resort

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Bolgatty Palace & Island Resort
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213 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Sedona, Arizona
Reviewed 31 December 2016 via mobile

My wife and I are world travelers, we have stayed in numerous challenging accommodations, but this establishment is without a doubt a '1' at best. Plaster falling off walls, incredibly old and outdated (worn out), no internet anywhere (don't believe the web site), room missing fridge, no safe locker, absolutely no security on door when u leave (closet style lock),...

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Helpful?
Thank zolthatos
Bolgatty_Palace, General Manager at Bolgatty Palace & Island Resort, responded to this review

Dear Sir, Thanks for your suggestions.Certainly we will go for a major renovation in the Palace with all modern amenities.Internet facility is available in the palace and Fridge is kept under the TV. With regards, Shyin.T.P

Vagamon, India
Reviewed 29 December 2016

We stayed three nights and is one of the best stay away from home. Being KTDC services you have limitations. If the service is made world class you will never leave this place surrounded by back waters. If you can get/afford a stay it is definitely worth it

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Helpful?
Thank AVEMEADOWS
Bolgatty_Palace, General Manager at Bolgatty Palace & Island Resort, responded to this review

Dear Sir, Thanks for your valuable comments and suggestion.Training has already been started to improve service standards .Expecting you with more hospitality in the next time. Wishing you a happy and prosperous New Year. Shyin.T.P

Coimbatore, India
Reviewed 28 December 2016 via mobile

This property is ok for your family stay along with kids. We stayed in Marina front rooms , the views from the room balcony are beautiful and eye catching.But the size of the room is small and furniture and electrical fittings are not in full condition. swimming pool is with Toddler pool and water also clean. Rate per room also...

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Helpful?
Thank Senthilvelansp
Bolgatty_Palace, General Manager at Bolgatty Palace & Island Resort, responded to this review

Dear sir, Thanks for your suggestions and comments.We had rectified electrical fitting's complaint. Expecting you to be with us shortly with more hospitality. Wising you a happy and prosperous New Year. With regards, Shyin.T.P

Bangalore, Karnataka, India
Reviewed 20 December 2016

overall a mixed feeling when reviewing! place is beautiful, especially view of sunset is unforgettable easily one the best sunset you would ever see. place too is nice. however, good things end here entire experience of stay is avg. avg good. property is not maintained v well.

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Helpful?
Thank Augi007
Bolgatty_Palace, General Manager at Bolgatty Palace & Island Resort, responded to this review

Sir, Thanks for your comments and suggestion.We do property renovation at the earliest. With regards, Shyin.T.P

Kochi
Reviewed 11 December 2016 via mobile

Stayed at the marina block which overviews the Bolgatty marina where the lakes merge. You can see yachts parked by the marina, that's it. The rooms and fittings looks slightly rub down and most importantly the buffet breakfast was a huge disappointment with very limited variety. Had to wait for twenty minutes and multiple follow ups just for the juice...

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Helpful?
Thank ideepakc
Bolgatty_Palace, General Manager at Bolgatty Palace & Island Resort, responded to this review

Dear Sir, Sorry for the inconvenience caused.We will seriously taken up your valuable suggestion and upgraded buffet quality and variety.Expecting you to be with us at Bolgatty palace with better hospitality. Shyin.T.P

Bhopal, India
Reviewed 8 December 2016

Spent one night at this place; this was formerly a palace and prima facie it looks palatial but then what ? Half of what was a palace has been closed and ignored; it is not in use; the other half has about 2 dozen rooms; the surroundings, which once upon a time must have been grand and beautiful are now...

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Helpful?
Thank Sudhir S
Bolgatty_Palace, General Manager at Bolgatty Palace & Island Resort, responded to this review

Sir, Thanks for your valuable remarks.Certainly consider your suggestions to improve the premises of the property.The complaint regarding tread mill had rectified. Training is been given to improve the communication skills of staff.We look forward to see you again. With regards, Shyin.T.P

Mumbai
Reviewed 1 December 2016 via mobile

Mixed feelngs. Had stayed here as a kid and wabted to relive the experience with ny parents now. Booked the rooms ourside the main unit. On reaching there was told wifi is only at the main unit. And I need wifi for work. Despite a lotnof explanation no one budged and we had to xough up more for the main...

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Helpful?
Thank Sindhu R
Bolgatty_Palace, General Manager at Bolgatty Palace & Island Resort, responded to this review

Dear Madam, Thanks for your valuable suggestion and comments. Steps for wifi connectivity at Marina block had already taken and will be available soon.Hope you had a comfortable stay and will be back . with regards , Shyin.T.P

Ontario, Canada
Reviewed 26 November 2016

So disappointed with my stay. This is supposedly a heritage resort but very poorly managed. This is totally unacceptable given the high prices.Bathrooms and rooms are so run down. Rooms have LCD TV and fridge that are nice. Morning breakfast had good options but food was cold and not well arranged. Only good thing about this place are the friendly...

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Helpful?
Thank nianigil
Bolgatty_Palace, General Manager at Bolgatty Palace & Island Resort, responded to this review

Sir, Thank you for your valuable suggestions.We will certainly improve the standards of bath room and rooms.The steps will be taken to serve hot food in the buffet. with regards, Shyin.T.P

Reviewed 24 November 2016 via mobile

Bad service. AC not working in room on check in . AC mechanic came after 30 min on repeated call to reception. No menu card on room. To get I have to call house keeping and room service. Each of them show the other one. Food was just BAD. Only issue is natural beauty. So to keep this property a...

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Helpful?
Thank Swapan M
Bolgatty_Palace, General Manager at Bolgatty Palace & Island Resort, responded to this review

Sir, Thanks for your valuable comments.We had rectified ac complaint, kept menu card in each rooms and up graded food quality.We are expecting you to be with us at Bolgatty Palace with better hospitality. With regards, Shyin.T.P

Bangalore
Reviewed 16 November 2016

It is located in a very quite area of the City - Bolgatty Island. Though a Govt. Owned property, we found the surroundings are clean, very good boat ride, located close to the busiest part - marine drive / MG Road etc. Responsible staff. Restaurant offers reasonably good food. There are two buildings (Totes) in this same compound - so...

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Helpful?
Thank GM2013Oct
Bolgatty_Palace, General Manager at Bolgatty Palace & Island Resort, responded to this review

Thanks for your comments.Certainly we will take up your valuable suggestions and rectify the same in future. With regards, Shyin.T.P

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Bolgatty Palace & Island Resort, just off the Marine Drive,is literally an Island of Calm right in the midst of the bustling City of Kochi. Here heritage meets natural beauty as the resort overlooks the backwaters, the port and estuary all at once. Surrounded by 14 acres of green groves and golf course, Bolgatty Island is neatly tucked away amidst a giant umbrella of refreshing green.conference facilities:Our Banquet Facilities include: Event Center- Capacity 900-1000 Pax theater style (ideal for marriages and conventions), Lake Side conference Hall : Capacity: 200 pax theater style . Palace Hall: Capacity: 75 pax, View Point: Capacity: 30 Pax Board Room: Capacity: 30 pax East Lawn: 1500 pax Palace Lawn: 1000 Pax Front lawn: 200 Pax Marina Lawn: 100 pax. Other Facilities in the property includes 9 Hole Golf Course, Swimming Pool, Health Club, Ayurvedic Spa, Boat cruise, recreation center, Internet, Coffee Shop, Beer Parlor, Multi cuisine restaurant ... more   less 

Additional Information about Bolgatty Palace & Island Resort

Address: Mulavukadu, Kochi (Cochin) 682504, India
Region: India > Kerala > Kochi (Cochin)
Price Range: $68 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bolgatty Palace & Island Resort 3*
Number of rooms: 58
Reservation Options:
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Also Known As:
Bolgatty Palace & Island Resort Kochi (Cochin), India - Kerala
Hotel Style:
#3 Top resorts Hotel in Kochi (Cochin)
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Questions & Answers

Here's what travellers have asked, with answers from Bolgatty Palace & Island Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for marina or harbor view rooms”
 of 5 bubbles 479reemab, 20 Jan 2017 | Read review
“Try the cottages or the old building, new building is only economical”
 of 5 bubbles AVEMEADOWS, 29 Dec 2016 | Read review
“anyone as good or bad as the other”
 of 5 bubbles 223sudhirs, 7 Dec 2016 | Read review
“Ask for Sea View rooms; Plan for boat ride at the time of booking itself.”
 of 5 bubbles GM2013Oct, 16 Nov 2016 | Read review
“Try and get rooms within the main old building.The rooms in the new block though ocean facing ate basic and small”
 of 5 bubbles 33nair, 28 Oct 2016 | Read review
5 of 5