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Sheraton Grand Bangalore Hotel at Brigade Gateway

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Sheraton Grand Bangalore Hotel at Brigade Gateway
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1,474 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Bangalore Hotel at Brigade Gateway
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Showing 1,413: English reviews
Bangalore, Karnataka, India
Level Contributor
3 reviews
Reviewed 11 July 2016

Poor food quality, poor service. Attended a marriage event, the staff was not at all courteous. For everything we need to remind them several times and sometimes argue as well. The entire lift system is very complicated and many times the card also didnt work.

Helpful?
Thank shekhar953
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review

Dear shekhar953, Greetings from Sheraton Grand Bangalore Hotel at Brigade Gateway! Your review has greatly concerned us as an experience like yours is rare at our hotel. Our associates are always respectful of guests’ needs and go to great lengths to oblige them. Please be assured that our patrons have always complimented us for the way we have handled events... More 

San Diego, California
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 July 2016

The staff is extremely courteous and always ready to help you out - they seem genuinely interested in ensuring your comfort. From the breakfast buffet to the dinner buffet, you have a wide n diverse variety to choose from. I'd stay again just for the food. The only place, I'd like to see an improvement is the gym - needs... More 

Helpful?
Thank Ajay K
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review

Dear Ajay K, Greetings from Sheraton Grand Bangalore Hotel at Brigade Gateway! We thank you for summarizing the essence of our hotel in your wonderful header and further describing it in your review. Our services are designed to ensure that our guests have a grand stay with us. We are glad to receive your approval for each of our offerings... More 

1 review
Reviewed 6 July 2016 via mobile

Late night i came with my friends to have some food in 5* we will choosen sheraton one of the assest staff like VIJAY NAGESH advice us very yummy food in longe and given excellent service and food was super thats he suggusted us. Thank you so much vijay.

Helpful?
Thank avdhesh905
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review

Dear avdhesh905, Greetings from Sheraton Grand Bangalore Hotel at Brigade Gateway! We are glad to know that we could impress you with our services. The acumen and efficiency of our associates give us a distinguished edge. We are glad that one of our team members could cater to your needs and made your experience memorable. We will ensure that your... More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2016

I have stayed here for a couple of times - last visit was for a month. The hotel has a terrific location, near a large shopping mall and has other tourist spots in close proximity. The rooms are adequate and the staff are exceptional. They have great restaurants which offer a wide range of cuisines from North & South Indian... More 

Helpful?
Thank Asoke C
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review

Dear Asoke C, Greetings from Sheraton Grand Bangalore Hotel at Brigade Gateway! It is great to hear from one of our guests on their second visit to our hotel and share their experience. Situated in the 43 acre self-sustained campus called Brigade Gateway, which also houses the World Trade Centre, Orion Mall and a beautiful man-made lake, the location of... More 

Bengaluru, India
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2016

What an incredible hotel! Beautiful ambience with 3 delicious restaurants to choose from along with a peaceful lobby lounge bar. Great pool with awesome views. Located next door to Orion Mall where there is excellent shopping and eating choices. Rooms are tastefully decorated and spacious. All the staff that we interacted with were friendly, accommodating and helped us with whatever... More 

Helpful?
Thank Grays4India
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review

Dear Grays4India, Greetings from Sheraton Grand Bangalore Hotel at Brigade Gateway! It is a pleasure to receive your wonderful review that commends our various offerings and acts as the perfect morale booster. Sheraton Grand Bangalore Hotel at Brigade Gateway is located in the 43 acre self sustained campus called Brigade Gateway, which also houses the World Trade Centre, Orion Mall... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 July 2016

Get ready to pay at the check-in... (better not be grumpy from 10h of flight). Staff is reasonably nice in general. In the restaurant/breakfast, don't expect for sympathy or standards, as they will place your dirty spoon on the place in front of you and simply leave it there. Food quality (breakfast) is ridiculous: old and dry croissants, old and... More 

Helpful?
Thank Pedro M
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review

Dear Pedro M, Greetings from Sheraton Grand Bangalore Hotel at Brigade Gateway! Thank you for sharing your feedback that has given us a new perspective about our hospitality. We regret that we couldn’t recreate the same par excellence experience that our patrons vouch for and that has earned us the glory of being crowned grand. We understand service and food... More 

Dallas, Texas, United States
Level Contributor
694 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 4 July 2016

The hotel was clean and staff was responsive. The room (suite) I had was very nice, a corner room with lots of windows but excellent blackout curtains to keep it dark when I wanted to sleep during daylight hours. The bed was comfortable with a good variation in pillows. The breakfast food was quite good with lots of variety. The... More 

Helpful?
Thank Don P
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review

Dear Don P, Greetings from Sheraton Grand Bangalore Hotel at Brigade Gateway! Thank you for acknowledging everything that you enjoyed during your stay at our hotel. Our rooms are designed for the best comfort of our guests and we are glad that you were impressed with all our in-room amenities. We are also glad that you availed and enjoyed the... More 

1 review
Reviewed 3 July 2016 via mobile

I stayed here for two days in June. Check in was smooth. I got a room on higher floor, view was good. Rain fall shower was good. I spent a bit time at pool, it was well maintained and has nice temple view. In the same complex it has Orion mall,where you can spend sometime to see around. Staff was... More 

Helpful?
Thank shivanand d
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review

Dear shivanand d, Greetings from Sheraton Grand Bangalore Hotel at Brigade Gateway! Thank you for adjudging us as your favorite place in the city. Our location gives us an advantage, which we complement with our premium amenities and warm hospitality. We are glad that we could replete your stay with cherished moments, with our strategic location, comfortable rooms and rejuvenating... More 

Hyderabad, India
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 June 2016

This luxury hotel is located near to many attractions nearby like ISCON temple, mysore sandal factory outlets, and orion mall is next to the building. Rooms are spacious and food is good. Luxury redefined.

Helpful?
Thank Sai4amigo
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review

Dear Sai4amigo, Greetings from Sheraton Grand Bangalore Hotel at Brigade Gateway! We value the chance of playing your host at our hotel and thank you for sharing your wonderful review on this forum. Strategically located, our hotel boasts proximity to the major landmarks of the city. It is our objective to pamper guests with the best of accommodation and dining... More 

Negombo, Sri Lanka
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 June 2016 via mobile

As foreign residents in Bangalore we are regulars at the Sheraton. Our usual spot is the lobby lounge, for their amazing club sandwiches and Belgian beer. The staff is friendly, and efficient. We stay at the hotel a few times a year, usually for special occasions like birthdays, anniversary or end-of-the-year unwind. We often opt for the club room so... More 

Helpful?
Thank Janet v
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review

Dear Janet v, Greetings from Sheraton Grand Bangalore Hotel at Brigade Gateway! Thank you for affirming our efforts in your review. Indeed, we strive to offer the best of everything to our guests and anchor their stay to the best of our abilities. It is great to know each of our thoughtfully designed amenities and services contributed to your par... More 

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Near Sheraton Grand Bangalore Hotel at Brigade Gateway

Amenities

Highlights
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Food & drink at the hotel
Feast
Feast
Cuisines: Chinese, Indian, Asian, International
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Grand Bangalore Hotel at Brigade Gateway is located in Malleswaram, is well connected to the city attractions in the IT capital of India. The hotel is part of an exclusive integrated lifestyle enclave, which features Columbia Asia hospital, luxury apartments and a school and is connected via sky access to the World Trade Center and Orion Mall - largest shopping mall in the city.Sheraton Grand Bangalore Hotel at Brigade Gateway is positioned as the city's leading corporate hotel with a strong focus on the MICE market due to its large convention facilities. The hotel consists of 230 guest rooms, including 6 restaurants and bars. ... more   less 

Additional Information about Sheraton Grand Bangalore Hotel at Brigade Gateway

Address: 26 / 1, Dr. Rajkumar Road | Rajajinagar-Malleswaram, Bengaluru 560055, India
Region: India > Karnataka > Bengaluru
Price Range: $174 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Bangalore Hotel at Brigade Gateway 5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Sheraton Bangalore At Brigade Gateway Hotel Bangalore
Hotel Style:
#3 Spa Hotel in Bengaluru
#5 Business Hotel in Bengaluru
#6 Luxury Hotel in Bengaluru
#10 Family Hotel in Bengaluru
#16 Romantic Hotel in Bengaluru
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Bangalore Hotel at Brigade Gateway staff and other travellers.
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Questions? Get answers from Sheraton Grand Bangalore Hotel at Brigade Gateway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best in class service with the osssum location , overall satisfactory”
 of 5 bubbles lavanyan079, 29 Nov 2016 | Read review
“If you're a single female traveler you receive 20% off spa treatments - and the treatments are already pretty inexpenive!”
 of 5 bubbles bensonbubbler, 19 Nov 2016 | Read review
“My room was near elevators, but very quiet and no noise from outside.”
 of 5 bubbles romesrizzo, 18 Nov 2016 | Read review
“dont stay on low floors, especially 6th floor. dont be near a stairwell door or "associates" work area”
 of 5 bubbles laniac, 12 Nov 2016 | Read review
“Mall access for food until 10:00 pm”
 of 5 bubbles 684tanvirm, 7 Nov 2016 | Read review
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