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Grand Mercure Bangalore

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#72 of 649 Hotels in Bengaluru
Certificate of Excellence
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Grand Mercure Bangalore
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432 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Manila, Philippines
Reviewed 8 September 2015

I stayed at Grand Mercure Bangalore for one week for a business trip and had the best experience - the room I stayed at was a One Bedroom Suite and it surely did not disappoint! The facilities were excellent from the soft well made-up bed to the very spacious living room with its own veranda - best things is that...

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Helpful?
Thank bimbo_mariano
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear bimbo_mariano, Thank you for choosing us as your accommodation choice during your visits to Bangalore and also for taking the time to review us on TripAdvisor. I am pleased to read your review and glad to note your appreciation of the Grand Mercure experience at our hotel. Thank you for your positive comments on our signature one bedroom suite,...

Reviewed 8 September 2015

This was my 4th visit to Grand Mercure and it just gets better each time i visit... No doubt it is a heaven on earth... Special thanks to Sandeep, Rohit and Sreesh for being very caring and helpful during the entire course of my stay. The staff has been exceptional in providing personalized service and going out of their way...

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Helpful?
Thank Aman S
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear Aman S, Thank you for choosing us as your accommodation choice during your recent stay and also for taking the time to review us on TripAdvisor. I am pleased to read your review and glad to note your appreciation of the Grand Mercure experience at our hotel. Thank you for your positive comments on our service and staff, I...

Emirate of Dubai, United Arab Emirates
Reviewed 8 September 2015

Team members were very accommodating & helpful. A special mention to the Team in the restaurant, the live cooking chef& his team. They did a very good job daily morning, by serving with a smile .thank you

Review collected in partnership with this hotel
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Thank prav2110
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear prav2110, Thank you for choosing us as your accommodation choice during your recent stay and also for taking the time to review us on TripAdvisor. I am pleased to read your review and glad to note your appreciation of our staff, especially the Food & Beverage team, I will personally pass on this message to them. Comments such as...

New Delhi, India
Reviewed 4 September 2015 via mobile

Grand Mercure is kind of my second home. Travelling to Bangalore means I will choose Grand Mercure. Everyone(Managers,Housekeeping and Restaurant Staff)tries makes sure that your stay experience is memorable. Nice spacious room with all modern amenities. Execellent and peacefull location away from bangalore traffic. Nice gym and swimming pool. I would like to convey my special thanks to Mr.Praveen and...

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Thank daspinak
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear daspinak, Thank you for choosing us as your accommodation choice during your visit to Bangalore and also for taking the time to review us on TripAdvisor. We very much appreciate your comments regarding your stay at our hotel. I am happy to read your positive feedback on our rooms, food and beverage offerings and especially all of our team...

Mangalore, India
Reviewed 1 September 2015

we stayed here for thee nights along with our children in a two bedroom suite. we had tried to book this place through their website. however there was no response from them. then i could book through booking.com without any hassle. eventhough we had requested for an early check in, and inspite of a telephonic request on the day of...

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Thank Clement62
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear Clement62, Thank you for choosing us as your accommodation choice during your visit to Bangalore and also for taking the time to review us on TripAdvisor. I am happy to read your review and glad to note your appreciation of the restaurant, food and beverage and the staff. I will share your comments with my team. It was disappointing...

Reviewed 28 August 2015

Rooms are super big, clean and comfortable! however the people that work at the hotel is the bigest asset that this company has. They'll make your stay an amazing experience. You won't regret at all. It could be expensive, yes, maybe but worth every penny you spend there. And I shouldn't forget the food, the food has personality! it's delicious,...

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Thank lujan b
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear lujan b, Thank you for choosing us as your accommodation choice during your visit to Bangalore and also for taking the time to review us on TripAdvisor. I am pleased to read your review and glad to note your appreciation of our staff and Food & Beverage offering. I will share your comments with my team. Feedback such as...

San Antonio, Texas
Reviewed 24 August 2015

We had a two bedroom suite with a kitchenette - it was very spacious and beds were comfortable. Bathrooms were nice with all amenities. A minor leak was resolved quickly. Staff were nice and helpful. Food at breakfast buffet was outstanding. Dining room staff were always very welcoming & friendly - particularly Golak/b. Executive chef Sridhar was very welcoming &...

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Thank Andytravel2015
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear Andytravel2015, Thank you for choosing us as your accommodation choice during your visits to Bangalore and also for taking the time to review us on TripAdvisor. I am pleased to read your review and glad to note your appreciation of our two bedroom suite, Food & Beverage choices, gymnasium, swimming pool and internet services. Thank you for your comments...

Vienna, Austria
Reviewed 23 August 2015

Bangalore is a bit of a tough city for tourists (lots of traffic, hard to get anywhere), and the Grand Mercure provided a nice oasis. The level of service was high, and the hotel was always able to provide a car when needed (at predictable rates). There is a lovely neighborhood garden right behind the hotel that is a great...

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Thank C_Robert_E
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear C_Robert_E, Thank you for choosing us as your accommodation choice during your visits to Bangalore and also for taking the time to review us on TripAdvisor. I am pleased to read your review and glad to note your appreciation of our customer service, transportation arrangements and our Indian specialty Indian restaurant, By The Blue. With reference to your comments...

IAD
Reviewed 21 August 2015

From the GM to the Doorman - The Grand Mercure in Bangalore is out to ensure that it provides outstanding service. Not to say that they do not have their own share of challenges, but the difference is that everyone is trying very hard to ensure that your stay is the best that they can provide. Hats off to each...

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Thank Sudeepd
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear Sudeepd, Thank you for choosing us as your accommodation choice during your visits to Bangalore and also for taking the time to review us on TripAdvisor. I am pleased to read your review and glad note your appreciation of our staff and services. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your...

Reviewed 21 August 2015 via mobile

The most pathetic hotel in Le Accor group. Issues with room dining, check in process and policy issues. Even platinum status won't gurantee a good service. Staff seems to be clueless or inexperienced. So far worst experience and I just checked in 1 hour before. Need endure it for sometime.

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Thank Abdullah S
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear Abdullah S, Thank you for choosing to stay at Grand Mercure Bangalore and also for taking out time to review us on TripAdvisor. It is with sincere regret that I noted your dissatisfaction with our services and facilities. Please accept our humble apologies for the unfortunate circumstances of your recent stay at our hotel. I understand that my Executive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Grand Mercure Bangalore is located in the upmarket Koramangala area and only 5km from multinational companies and IT parks at the business district. Besides being located close to the city center, the hotel is only 45km from the airport. Highlights of this all-suite hotel are built-in kitchenettes and private balconies. First class facilities ranging from Princess Floor, 24 hr in-room dining, WiFi, fitness centre, boutique, swimming pool, spa, travel desk, web corner, restaurants and bar make the hotel ideal for business, leisure as well as extended stays. Several software companies are located in Koramangala and also it is home to many educational & medical institutions. The hotel is ideally located and easily accessible from business locations, notably Embassy Golf Links Domlur, Hosur Road, Electronics City, Sarjapur Outer Ring Road, Bannerghatta, Old Airport Road and MG Road at the center of Bangalore. ... more   less 

Additional Information about Grand Mercure Bangalore

Address: 12th Main | Koramangala, Bengaluru 560034, India
Region: India > Karnataka > Bengaluru > Koramangala
Price Range: $130 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Mercure Bangalore 5*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with ACCOR and Hotels.com so you can book your Grand Mercure Bangalore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#32 Spa Hotel in Bengaluru
#39 Family Hotel in Bengaluru
#44 Business Hotel in Bengaluru
#51 Luxury Hotel in Bengaluru
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Bangalore staff and other travellers.
4 questions
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Main Beach, Australia
3 months ago
Main Beach, Australia
Bengaluru, India
over a year ago

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Questions? Get answers from Grand Mercure Bangalore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The restaurant space near the pool was the best .”
 of 5 bubbles Chris_Maria_James, 21 Feb 2017 | Read review
“The hallways (and my room) seemed relatively noise-free. I was on an upper level.”
 of 5 bubbles HLA3, 28 Dec 2016 | Read review
“There is a pool side bar and eatery if you just want to stay in, instead of exploring.”
 of 5 bubbles 565miguele, 10 Oct 2016 | Read review
“Avoid it as it is not worth it”
 of 5 bubbles Pankaj_bsnl, 18 Sep 2016 | Read review
“Corner rooms are bright and spacious. Great beds and we get the best sleep here. They have a choice of pillows which is great.”
 of 5 bubbles 565anitad, 10 Sep 2016 | Read review
5 of 5