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Devi Grand

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119 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Kanpur, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 October 2016

The bathroom in the hotels are very dirty. It is not maintained well. The staff are friendly but it is not clean. The food in the restaurant is good. If visiting Vaishnodevi by helicopter, they offer shuttle.

Helpful?
2 Thank splitfirefly
DeviGrand, Guest Relations Manager at Devi Grand, responded to this review

I deeply regret for the inconvenience caused. There must be some problem regarding the room allotment. I will get into this matter to find out where the problem was. Kind Regards JAI MATA DI_/\_/\_/\_ More 

2 reviews
Reviewed 12 October 2016 via mobile

We loved the hotel, especially the staff, very courteous and helpful. A little far off from the main city but the hotel provides taxi to any point (100 rs per ride per car). Smooth check in , good lobby and view from the lobby and the restaurant is amazing. Valleys all around and can see the shrine also. Swimming pool... More 

Helpful?
Thank neha k
DeviGrand, Guest Relations Manager at Devi Grand, responded to this review

Dear Valued Guest, Greetings From Hotel Devi Grand We sincerely thank you for choosing us as a preferred destination in Katra and for sharing your stay experience It is indeed most rewarding for me & My Staff, to receive your compliments. We are delighted that you felt well-taken care of and liked our Hotel. At Hotel Devi Grand, It is... More 

New Delhi, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2016

First the Positives --The Hotels Location is Good and the Lawns are very well maintained the food in the restaurant is good. The Negatives- Service levels are Poor their is no professionalism , Room maintenance is poor , WiFi Quality is Poor in fact the Wifi Signal of the neighboring Hotel is better in the rooms, beware of hidden charges... More 

Helpful?
1 Thank AlokIISPL
DeviGrand, Front Office Manager at Devi Grand, responded to this review

Dear Sir, Greetings From Devi Grand!! Thank you for your appreciations for the Hotel and the services rendered. We appreciate your feedback and assure you that your suggestions will definitely be discussed with the team and the management. There are no hidden charges as such. Pick & Drop services are available at very nominal charges rather what other hotels charges... More 

Travellers are raving about these Katra hotels

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 August 2016 via mobile

Was at the hotel for 2 night stay. Stayed at 103 and 106. Check inn was smooth n hotel staff very helpful in all always. Fud is very gud - restraunt staff in particular is very efficient. Rooms are large n offers amazing views. Cons - bathroom n toilets are too small for the standard of hotel which they potray.... More 

Helpful?
Thank Vikas S
DeviGrand, Owner at Devi Grand, responded to this review

Dear Valued Guest, Greetings From Hotel Devi Grand We sincerely thank you for choosing us as a preferred destination in Katra and for sharing your stay experience It is indeed most rewarding for me & My Staff, to receive your compliments. We are delighted that you felt well-taken care of and liked our Hotel. At Hotel Devi Grand, It is... More 

Gurgaon, India
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 10 August 2016

the hotel is overall good and near to market and from railway station about 2 kms. there are few disappointments - swimming pool not functioning , and maintenance is required to maintain the range of hotel. small polishing required, telephone wires are open in bathroom and small wall putty required in lobby area . the decoration items are good if... More 

Helpful?
Thank LakshmanaPrabhu
DeviGrand, General Manager at Devi Grand, responded to this review

Dear Sir, Greetings From Devi Grand!! Thank you for your appreciations for the Hotel and the services rendered. We appreciate your feedback and assure you that your suggestions will definitely be discussed with the team and the management . Thank you once again for you appreciative review Your feedback is very important for us to review the things for the... More 

Pune, India
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 July 2016

Old property, that must have been good may be 10 years ago, has lost its charm. Can't comment on the money charged, but didn't really enjoy our stay with them. Negatives: - spotted a rat just after we checked in. - room lock that just wouldn't open from inside unless give 10 jerks. - bathroom, the worst place to be... More 

Helpful?
Thank WhoElse_7
DeviGrand, Front Office Manager at Devi Grand, responded to this review

Thank You For Your Feedback More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 July 2016

This property is well located but very poorly maintained. Rooms are not at all clean and food is not great either. the staff on the other hand very good hand very cooperative. But over all its a BIG NO

Helpful?
Thank Nipun K
DeviGrand, Public Relations Manager at Devi Grand, responded to this review

Thank You For Your Feedback More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2016 via mobile

It should have been a nice property but now the lack of maintenance shows. With a large group we had booked 4 rooms. There were serious issues with the air conditioning in most of the rooms and despite repeated requests and multiple checks they could neither fix the issue nor change our rooms. The waiter blatantly got used cutlery and... More 

Helpful?
Thank Monica C
DeviGrand, General Manager at Devi Grand, responded to this review

Dear Sir, Greetings From Devi Grand!! Thank you for your appreciations for the Hotel and the services rendered. We appreciate your feedback and assure you that your suggestions & Complaint will definitely be discussed with the team and the management . Thank you once again for you appreciative review Your feedback is very important for us to review the things... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2016 via mobile

Location is nice With amazing views of velly,staff was co opertive,rooms are spacious with latest amenities, but the swimming pool was leaked that day so we cant enjoyed it .. (Two less stars for swimming pool)

Helpful?
Thank Ashish S
DeviGrand, Public Relations Manager at Devi Grand, responded to this review

Dear Sir, Greetings From Devi Grand!! Thank you for your appreciations for the Hotel and the services rendered. We appreciate your feedback and assure you that your suggestions will definitely be discussed with the team and the management . Thank you once again for you appreciative review Your feedback is very important for us to review the things for the... More 

Mumbai (Bombay), India
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 June 2016

The trip was awesome. The hotel is beautifully located by itself and also the staff is very helpful and polite. Hotel is clean room are spacious and food is great. the hotel also arranges for Devi darshan.

Helpful?
Thank Kunal G
DeviGrand, Guest Relations Manager at Devi Grand, responded to this review

Dear Valued Guest, Greetings From Hotel Devi Grand We sincerely thank you for choosing us as a preferred destination in Katra and for sharing your stay experience It is indeed most rewarding for me & My Staff, to receive your compliments. We are delighted that you felt well-taken care of and liked our Hotel. At Hotel Devi Grand, It is... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the city, just few steps away from the main bus stand , this is the only resort hotel in Katra region. 5-star luxury combined with warm and traditional hospitality is what makes this hotel popular among both the business and leisure traveller Hotel Devi Grand is the premier resort hotel in Katra region. Conveniently located in the heart of the city, it is just a few steps away from the main bus stand.80 guest rooms and suites offering five-star comforts, Executive banquet complemented by a private lounge , abundant landscaped gardens, outstanding recreational facilities, and excellent service make the this hotel a preferred choice for both the business and leisure traveller. Guests at the Devi Grand can choose from a wide array of restaurants offering a variety of cuisines.From the Royal Continental to the Long Feng with its Chinese and Szechuan delicacies and spicy North Indian food, this hotel can satisfy even the most discerning connoisseur. The recreational and leisure facilities over here includes an outdoor swimming pool, a fully equipped gymnasium, and more. The Wellness Facility features one of katra's best Spas offering Ayurvedic treatments and Shiatsu massages to rejuvenate the stressful body. Room Service : 24hrs Butler Service at your bed side ... more   less 

Additional Information about Devi Grand

Address: Near Toll Barrier Reasi Road, Katra 182301, India
Region: India > Jammu and Kashmir > Jammu > Katra
Price Range: $40 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Devi Grand 4*
Number of rooms: 72
Reservation Options:
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Also Known As:
Devi Grand Katra, Jammu
Hotel Style:
#7 Spa Hotel in Katra
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Questions & Answers

Questions? Get answers from Devi Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the Mountain Facing Rooms”
 of 5 bubbles AlokIISPL, 16 Sep 2016 | Read review
“condition of the room is really bad”
 of 5 bubbles NipunK877, 10 Jul 2016 | Read review
“I chose deluxe room with two beds. It was excellent for our family of five including children”
 of 5 bubbles rajesh0204, 12 Jun 2016 | Read review
“View From the Balcony in the Morning & the Breeze Early Morning.”
  • The View from my Room! & Look Straight, there the Temple of Vaishno Devi is situated.
 of 5 bubbles Kush96, 25 Apr 2016 | Read review
“Rooms with great view , but need improvement”
 of 5 bubbles DeepakJ135, 17 Dec 2015 | Read review
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