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Crowne Plaza Hotel Gurgaon

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#9 of 229 Hotels in Gurgaon
Certificate of Excellence
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766 Reviews from our TripAdvisor Community

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Showing 691: English reviews
1 review
Reviewed yesterday NEW

The staff was polite and helpful. Arun, who works as a concierge recommended a great place to have a couple of suits made at a fair and reasonable price. On Friday they held a cocktail party for some of their guests. The business was helpful, providing complimentary tea, cookies and the occasional paper copy of flight itinerary. Lastly the gym... More 

Helpful?
Thank David G
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

Recently visited Delhi for business, it was my first time to Delhi and first time stayed at Crowne Plaza Gurgaon. In general the hotel is pretty run down. The breakfast has very limited selection, experience stay is almost zero rating. The per night room charge I paid was USD320 which is not worth the price. If you ask me what... More 

Helpful?
1 Thank Max O
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Dharamsala, India
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Smooth check in. Extremely considerate in accommodating my aged mother. Nice gym and pool area with spa and sauna. Walking distance from bars and restaurants. Well stocked bar. Rooms are spacious and light switches are marked unlike other hotels where it may take you a few minutes to sort out the lighting.

Helpful?
Thank Freckledindian
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon More 

Gurgaon, India
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Probably all the worst working ethic people put together with a refined quality of lying.... you can figure what crown plaze sector 29 in gurgaon will be... And this is specific for the Membership Program people and restaurant Manager... Only if your are in for some fun with shouting, cribbing, yelling, crying... this is the best... because it will surely... More 

Helpful?
2 Thank mohit s
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Philadelphia, Pennsylvania
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

Excellent service everywhere in the hotel. Front desk, restaraunt, and service staff were highly engaged and polite. Commons areas were clean and beautiful. Rooms are ok. Flooring was stained, room had odor that was being (attempted) to be masked by many air fresheners. Sadly that just made it worse. Free water bottles are everywhere. Bed was ok. Window shades were... More 

Helpful?
1 Thank Kyle D
Team_CPTG, other staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Nalin Mandiratta General Manager... More 

Pune, India
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 weeks ago

First and foremost five stars for the sleep quality. No issue with the bed, room temperature, or pillows, blankets. So pretty decent place. Now coming to the point on why the two stars gone - not so good infrastructure. Poor internet WiFi. The in room WiFi (part of the package) is not that wonderful, and frequent disconnections seems to be... More 

Helpful?
1 Thank RahulKakade
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of... More 

Clermont-Ferrand, France
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 October 2016

The hotel is perfect for a business trip! You can experience a churascaria as in Rio de Janeiro or Indian cuisine! The room are clean and with a nice view, the employees are helpfull and friendly. And they sustain the excellence of customer experience! My first stay was in 2011, and I'm satying there since!

Helpful?
Thank Mamane47
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you for your positive review of our hotel. I am pleased to hear you enjoyed your stay with us and it is something our staff takes great pride in. We are glad to have you as our guest since the past few years and wish to continue to host you in the future and create even more... More 

Level Contributor
101 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 October 2016 via mobile

I stayed here again and was again pleased with the condition of my room and the service. The rooms are spacious with plenty or room to work or relax and they have the best showers ever. I have now made this my Base for all my visits to India after trying several hotels. It is also close to the Cyber... More 

Helpful?
Thank Michael W
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel and for sharing your pleasant experience with us. I am pleased to hear that you enjoyed your stay with us and found our facilities and staff hospitable. It's something our staff takes great pride in and we at Crowne Plaza strive for excellence. We hope to have you... More 

A TripAdvisor Member
Reviewed 19 October 2016 via mobile

Amazing service ambience and delicious food. I must acknowledge Dharmender who is one of the person who served us. He was extremely courteous and made our day extra special. We were here to celebrate our father's birthday and he made sure it was something to remember. Kudos to CP team. Best luck.

Helpful?
Thank A TripAdvisor Member
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon More 

Atyrau
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2016

Firstly dont get me wrong the hotel and staff are broadly fantastic. I stayed for 4 days in September and thought the general lay out cleanliness and service from the Staff was first rate. The facilities and the Brazilian restaurant were very good. The main Buffet food is fairly average however. My main complaint is that on the final day... More 

Helpful?
Thank 9Rich
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you for your review of our hotel and we value your feedback. We regret the underwhelming experience that you had with us, specifically in reference to food and apologize on behalf of the team. However, we want to assure you that this is not reflective of what we strive to offer at Crowne Plaza Today Gurgaon. We... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Hotel Offer Free Wifi and special day use and Long stay packages. Stay connected at the modern Crowne Plaza(R) Gurgaon hotel, about 30 minutes southwest of New Delhi, 15 minutes from Indira Gandhi International Airport (DEL) and close to GE, IBM and Microsoft. The perfect base for work or exploring, our hotel features well-equipped guest rooms and complimentary Wi-Fi. Host events or meetings on-site in one of 11 flexible meeting spaces, including our Grand Ballroom, ideal for weddings and receptions. All rooms include Wi-Fi and the assistance of a dedicated Crowne Plaza(R) Meetings Director. During leisure time, enjoy shopping and local attractions. Experience live, Bollywood-style performances at Kingdom of Dreams, and visit the sacred Sai Ka Angan and Sheetla Mata Mandir temples in the area. While you're right in the center of the city, you can escape the bustle with a stroll through our garden courtyard or a treatment at Bodyzone Spa, located on-site. Stay on track at the well-equipped fitness center, or swim in our temperature-controlled pool. Try award-winning Brazilian cuisine at Wild Fire restaurant,or our multi cuisines restaurant - Cafe G and head to Delicious for dessert or to ConneXions for a nightcap. Enjoy the comfort of home away from home. Stay with us for 7 nights and above at INR 5999 + Taxes onwards including breakfast,wifi both ways airport transfers, 20% dis on F&B & SPA and 2 pcs laundry per day. For reservations please contact our 24-hour Central Reservation Office and quote Package Name: Long Stay Package Our well trained colleagues will be happy to assist you. ... more   less 

Additional Information about Crowne Plaza Hotel Gurgaon

Address: Site 2 | opposite Signature Tower, Gurgaon 122001, India
Region: India > Haryana > Gurgaon
Price Range: $144 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Gurgaon 5*
Number of rooms: 234
Reservation Options:
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Also Known As:
Crowne Plaza Gurgaon
Gurgaon Crowne Plaza
Hotel Style:
#6 Business Hotel in Gurgaon
#7 Spa Hotel in Gurgaon
#9 Luxury Hotel in Gurgaon
#13 Romantic Hotel in Gurgaon
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Gurgaon staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Gurgaon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I really dont think it matters but guess higher the better for view of something more than the grounds (which are very well kept)”
 of 5 bubbles 9Rich, 18 Oct 2016 | Read review
“Get rooms on a higher floor and if possible facing the pool”
 of 5 bubbles travelbytez, 1 Oct 2016 | Read review
“We stayed in 5th floor in which you get enough view of high rise building.”
 of 5 bubbles MsScorpion, 15 Sep 2016 | Read review
“Every floor ,hotel have the corner suites with spacious in the end of the each floor so it is very quite,”
 of 5 bubbles Antonyyam97, 1 Sep 2016 | Read review
“The rooms towards pool area are more quite, however, the area itself is quite by its location anyway”
 of 5 bubbles wow989, 31 Aug 2016 | Read review
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