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The Fern Residency

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71 Reviews from our TripAdvisor Community

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Showing 71: English reviews
San Antonio, Texas
Reviewed 21 October 2016

I was starting a tour with Veg Voyages who I had never traveled with before so I had no idea what the hotel would be like. It was very nice, the air conditioning amazing, the breakfast good and the staff was OK, just wish they understood English a little better, so I knew what the ingredients were in the food....

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Thank nancy t
Gurgaon, India
Reviewed 11 October 2016 via mobile

Overall its a decent hotel. Very well located. Rooms are clean, support staff, waiters, housekeeping staff are really hard working, nice people. Though people at frontdesk need to have some hospitality lessons and learn some soft skills. They desperately need to learn how to behave with customers. Wifi was not working initially but after raising the complaint they resolved the...

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Thank Birender_Maun
Huntsville, Alabama
Reviewed 29 September 2016 via mobile

I stayed here with my daughter as we met up with our tour group for a ten day trip to India. The tour company, VegVoyages, chose the hotel. It was clean and charming. It is a metro ride away from Central New Delhi. We were able to walk to the metro. We ate at the restaurant several times. The food...

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Thank PocahontasTraveler
Lucknow, India
Reviewed 11 September 2016 via mobile

Stayed here for one night.The location of the hotel is nice in gurgaon. Rooms are good with basic amenities and decent decor. Room Service needs improvement and should be fast. Bf was average and again the service must improve. Check in check out is smooth.All in all a fine option to go for.

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Thank Shachi V
Mumbai, Maharashtra, India
Reviewed 9 September 2016

The hotels in gurgaon have a lot of competition these days owing to the price wars among booking sites but service here was awesome. Stayed for a night only and was satisfied. Room service was pretty decent and quick, could take in modification requests and also Breakfast spread was good and delctable. Overall experience was positive and would love to...

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Thank thisisankit
Guwahati, India
Reviewed 6 August 2016

I stayed this hotel from 27.07.16 to 29.07.16, This is a good hotel to stay for smaller business trip, room was clean & tidy, staff behaviour was good, complementary food was good with variety of items. The only things I noticed that lighting facilities in common areas/passes need more brighter lights.

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Thank NABAJIT280
FernResidencyGurgaon, Director of Sales at The Fern Residency, responded to this review

Dear Mr. Nabajit Thank you for your nice feedback. We really appreciate your efforts to write us your encouraging comments. We are pleased to hear that you enjoyed your stay at The Fern Residency Gurgaon and that you appreciated our services. Looking forward to welcoming you soon. Shatrughan Tomar

Reviewed 30 July 2016

I have stayed at Fern more than just a few times. I have been there for weeks straight, and each time I went back and stayed there, the experience was comforting and refreshing. Especially, because of Rahul who'd greet me every morning at the Front Desk. The entire staff at the hotel was great at that time, but there's one...

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Thank Madhav G
FernResidencyGurgaon, Director of Sales at The Fern Residency, responded to this review

Dear Mr. Madhav, Thank you for your nice feedback. We really appreciate your efforts to write us your encouraging comments. We are pleased to hear that you enjoyed your stay at The Fern Residency Gurgaon and that you appreciated our services. Looking forward to welcoming you soon. Best Regards Shatrughan Tomar

Bengaluru, India
Reviewed 27 July 2016 via mobile

The hotel is a smaller business hotel in the area. The rooms are clean and tidy but a little small. The staff is not top of the line. Overall, nothing wrong with a short stay here but the other options around this hotel would be better value for money.

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Thank RajR000
FernResidencyGurgaon, Director of Sales at The Fern Residency, responded to this review

Dear Mr. Raj Thank you for feedback. We have let the housekeeper know of your experience and have taken corrective action to ensure guests receive a perfectly clean room at all times. we have raised your experience and promise to improve the training of our masseurs and managers. Please continue to fill the comment cards and also share your experiences...

Reviewed 24 July 2016 via mobile

It is a very nice hotel to stay like a home stay you are warm welcome by Mr. Rahul who gives a good suggestion & very helpful in nature .dinner is served hot like a home food and breakfast also very well managed.rooms are so good like five star hotel

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Thank Subodh K
FernResidencyGurgaon, Director of Sales at The Fern Residency, responded to this review

Dear Mr. Subodh, Thank you for your nice feedback. We really appreciate your efforts to write us your encouraging comments. We are pleased to hear that you enjoyed your stay at The Fern Residency Gurgaon and that you appreciated our services. we have forwarded your comments to our F&B team. Looking forward to welcoming you soon. Best Regards Shatrughan

Sweden
Reviewed 15 July 2016 via mobile

Stayed there for 3 days in June. The rooms are spacious and well maintained. Hotel is centrally located, easily accessible to cyber city and other major corporates. Food is also good. Best thing is the hospitality provided by staff members, my special thank to babloo at the check in desk, she was very polite and smiling all the time. Will...

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Thank Andrew M
FernResidencyGurgaon, General Manager at The Fern Residency, responded to this review

Dear Mr. Andrew , Thank you for your nice feedback. We really appreciate your efforts to write us your encouraging comments. We are pleased to hear that you enjoyed your stay at The Fern Residency Gurgaon and that you appreciated our services. Looking forward to welcoming you soon. Best Regards Shatrughan Tomar

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
A 4-star business hotel, The Fern Residency, Gurgaon offers a premium hotel experience of 42 spacious rooms in a contemporary environment and the latest business facilities. With an excellent location in the heart of Gurgaon, the hotel is close to the best business districts and India's best live entertainment experience, Kingdom of Dreams.Experience world class dining, spa and meeting facilities at The Fern Residency, Gurgaon, a hotel ideally suited for business travelers. LOCATION: The Fern Residency, Gurgaon is very well connected to New Delhi and close to the important NH8 access points. The hotel is 14 kms from the airport, 15 kms from the railway station, 6 kms from the central bus stand and 3 kms from the DLF Cyber City. Within a 1 km radius are Gurgaon's famous entertainment hubs of malls, cinemas and food courts including Leisure Valley and the Kingdom of Dreams. GUEST ROOM FACILITIES:Two room types: Winter Green, The Fern Club; High-speed Wi-Fi Internet; 24-hour room services: air-conditioning, hot & cold water, in-room dining, housekeeping; 32" flat screen TV with international entertainment and news; Full length wardrobe; Digital in-room safe; Complimentary bottled water, In-room tea & coffee facility; Pillow menu; Smoking & non-smoking rooms; Minibar; Business desk; Direct dial phone; iron with Ironing board on request. ... more   less 

Additional Information about The Fern Residency

Address: Greens Residency Plot No 290 - 291 | Sector 29, Gurgaon 122001, India
Region: India > Haryana > Gurgaon
Price Range: $81 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Fern Residency 3.5*
Number of rooms: 42
Reservation Options:
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Hotel Style:
#20 Spa Hotel in Gurgaon
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Questions & Answers

Questions? Get answers from The Fern Residency staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor with front side rooms are better”
 of 5 bubbles NABAJIT280, 6 Aug 2016 | Read review
“There is no scenery nearby, so you can choose any room”
 of 5 bubbles , 11 Jul 2016 | Read review
“Choose rooms on higher floor”
 of 5 bubbles BangaloreNawab, 20 Apr 2016 | Read review
“Suggest to have rooms facing front side of the hotel.”
 of 5 bubbles GGill75, 17 Apr 2016 | Read review
“Not recommended.Poor hospitality”
 of 5 bubbles sukeshsukumaran, 7 Mar 2016 | Read review
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