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Courtyard Gurugram Downtown

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Courtyard Gurugram Downtown
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994 Reviews from our TripAdvisor Community

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Showing 954: English reviews
Reviewed yesterday NEWvia mobile

This was a wondeful hotel. The staff was excellent. It was a difficult time when were there because of the money crisis in India. The staff were truly understanding of the situation especially for American tourists. This hotel is not a typical tourist hotel because of the location it is a good hour from Delhi due to traffic. The guests...

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Helpful?
Thank Thepenn
Mumbai (Bombay), India
Reviewed 4 days ago NEWvia mobile

As I said the courtyard at Guru gram downtown was one of my most amazing stays in the whole Delhi I really like there is Balaji as always you're amazing in the hotel food amazing hotel staff am really impressed by the Delhi staff impressed .......

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Helpful?
Thank DarshParmar
KanikaHasrat, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Thank you for taking out time and sharing your review on Trip Advisor for Courtyard by Marriott Gurugram Downtown! We are truly delighted to read your review with positive feedback for hotel and services - this is truly what we aspire to achieve every day. It has been our endeavor to offer excellent accommodation and personalized service to...

Reviewed 6 days ago NEWvia mobile

Marriot Gurgaon..it's always a treat to eat here...just dropped in for a dinner there last weekend..The service was excellent and the food was very delicious.The Manager Mayank and one of the staff Narendra were so courteous that made it a memorable one..This place MOMO CAFE is totally Recommend. Although the restaurant is under renovation but the management is superb. Courtyard...

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Helpful?
Thank ruchi b
KanikaHasrat, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your experiences and I am thrilled to learn of your positive experience with us at the hotel. We are grateful for your appreciative comments about our F&B services and hospitality. Mayank and Narendra are thrilled to see such kind appreciation for themselves and look forward to welcome you soon. We...

Reviewed 1 week ago

This post is in reference to one of my recent experiences as a customer of Marriott Group of Hotels. I understand that Courtyard Marriott, as one of the few conglomerate group of hotels prides itself in customer hospitality and satisfaction. While being fully cognizant of its prestige and institutional values involving customer satisfaction, I feel greatly disappointed with their act...

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Helpful?
1Thank 981kanishka
KanikaHasrat, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Whilst your post does not help us clarify completely it seems that your card was given as a guarantee to block a room for a room reservation. As clearly stated in the reservation confirmation sent to you the room reservation can be cancelled or amended 24 hours prior to check in. It seems that unfortunately this was not...

Monroeville, Pennsylvania
Reviewed 1 week ago

Kudos to The GM, Ms Kanika Hasrat for being a true leader with a " hands on " policy. It was a pleasure to have met her again as she is always so warm and welcoming. Rahul and Kaushal instantly recognized us in spite of a years gap, and greeted us ever so heartily. It was a great pleasure to...

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Helpful?
Thank RaviKuts
KanikaHasrat, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Thank You for sharing your review on Trip Advisor for your stay at Courtyard by Marriot Gurugram Downtown. Thank you for the delightful review – it definitely made our day!!! We appreciate the valuable time you took to share your feedback and are glad that you enjoyed your stay with us. Thank You for your appreciative comments and...

New Delhi, India
Reviewed 1 week ago

had a great experience staying here. A great place to stay in gurgaon. Excellent room service and the food in the new restaurants is great. Perfect place to have a relaxed stay and pamper yourself. Must visit.

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Helpful?
Thank KaranPuri
KanikaHasrat, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Thank You for sharing your review on Trip Advisor for your recent stay at Courtyard by Marriott Gurugram Downtown. Thank you for the delightful review for the hotel and services. It is our constant endeavor to exceed every guest expectation hence we are happy to see such great feedback for the team. Thank you for appreciating our rooms...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

The reception was not friendly. Though at the lounge we were attended to nicely but food quality was not very good so was the liquor.Over all not a pleasant stay. Compare to courtyard in Chennai, which is far better then this hotel.

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Helpful?
Thank Aaron V
KanikaHasrat, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on Trip Advisor. I am truly embarrassed to read through your feedback. As a valuable guest, I can understand your sense of frustration on not getting the services as per your preferences. Each guest is special to us and whilst we try and do more for all our...

Decatur, Georgia
Reviewed 2 weeks ago via mobile

After 2 weeks staying in multiple locations this hotel was a breath of fresh air. Good ole American comforts. I visited the spa for 2 hours of lovely pampering. A bit expensive of a stay considering the location.

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Helpful?
Thank Jenine M
KanikaHasrat, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your review on TripAdvisor . We are glad to know that you had a comfortable stay and we appreciate your positive review. Thank you for appreciating our spa services, it’s our constant endeavor that all our guests needs are serviced with utmost care. Such kind words only motivate the team...

Dhaka City
Reviewed 2 weeks ago

Wonderful breakfast options. The location is slightly far to move around Delhi's tourist attractions, but mine was a business trip, and I was visiting an office nearby, so was worth being there. Facility is clean and staff are very friendly and helpful

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Helpful?
Thank Abu Saleh M
KanikaHasrat, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your experiences and I am happy to learn of your positive experience with us at the hotel. We are grateful for your appreciative comments about our Hotel, staff and above all service. We are committed in delivering the best services at all times and your appreciative feedback is truly what...

Gurgaon, India
Reviewed 2 weeks ago

Stayed there with Family, and I was made so comfortable that I never got a feeling that I was not staying at mu home. Food was really very good. Staff is so friendly including the GM, that you really enjoy every moment in the hotel.

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Helpful?
Thank Middleofnature
KanikaHasrat, General Manager at Courtyard Gurugram Downtown, responded to this review

Dear Guest, Thank You for sharing your review on TripAdvisor for your stay at Courtyard by Marriott, Gurgaon! We are overwhelmed to know that you had a comfortable and a memorable stay. We are glad that you liked our F&B offerings, hospitality and services. We are committed in delivering the best services at all times and make you feel at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in the heart of Gurgaon, the ‘Cyber City’ of North India, Courtyard by Marriott, redefines comfort and quality. The hotel is strategically located in Gurgaon just 30 minutes away from the New Delhi International Airport. Courtyard’s warm, attentive service, exclusive dining options and best-in-class amenities, makes it an ideal choice for business and leisure travellers looking for an international standard hotel accommodation in the national capital region. The location provides easy access to not just the key tourist attractions of New Delhi, but also makes it a perfect base for tourists covering the entire ‘golden triangle’ of Agra and Jaipur.Courtyard by Marriott, Gurgaon offers 198 spacious, contemporary rooms which include 154 fully appointed rooms, 38 executive rooms and 6 exquisite suites with king size beds along with a fully equipped work-station, ensuring that each guest has a comfortable and memorable stay. For the discerning business traveller, the hotel offers all facilities including meeting rooms, state-of-the- art audio-visual equipment as well as wireless, high speed internet access and video conferencing facilities. ... more   less 

Additional Information about Courtyard Gurugram Downtown

Address: B B Block Sector 30'th M Wide Road | Sushant Lok 1, Gurgaon 122002, India
Region: India > Haryana > Gurgaon
Price Range: $113 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Gurugram Downtown 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Hotels.com, Agoda, Travelocity, Priceline and Odigeo so you can book your Courtyard Gurugram Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Gurgaon Hotel Gurgaon
Hotel Style:
#6 Romantic Hotel in Gurgaon
#10 Family Hotel in Gurgaon
#12 Business Hotel in Gurgaon
#13 Luxury Hotel in Gurgaon
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Gurugram Downtown staff and other travellers.
5 questions
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Questions? Get answers from Courtyard Gurugram Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are all good rooms.”
 of 5 bubbles RaviKuts, 27 Nov 2016 | Read review
“Get a room on the executive floors!”
 of 5 bubbles , 1 Nov 2016 | Read review
“Executive Rooms are spacious and offer a spectacular view of the entire city!”
 of 5 bubbles SangeetaHanda, 26 Oct 2016 | Read review
“higher floors, not to close to elevators”
 of 5 bubbles dick472016, 12 Oct 2016 | Read review
“Top floors”
 of 5 bubbles Munr0F, 7 Oct 2016 | Read review
5 of 5
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