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Sonesta Beach Resort & Casino

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Sonesta Beach Resort & Casino
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2,906 Reviews from our TripAdvisor Community

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Showing 2,332: English reviews
Reviewed 2 days ago NEW

Nice location, nice atmosphere, very good service and very good show, amazing dj, food very good for the testing and for the view, nice buffet, staff so friendly and professional.... I start my new year in the best way.. Thank you so much

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Helpful?
Thank Tiziana S
Reviewed 11 December 2016 via mobile

An ok hotel option definitely visited better in Egypt. Clean sheets, dining areas and relatively polite staff. Our rep was hardly ever available. The pool was clean but there were some issues with the beach and one bar staff member.

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Helpful?
Thank Amy L
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Amy, We appreciate your feedback and it looks like you were happy with your holiday overall. We could not do anything about your rep unfortunately as they are not part of the Sonesta team but we will pass your concerns on to the rep's manager. With regard to the issues you say you had with the beach and a...

Reviewed 3 November 2016 via mobile

Rooms are not clean and too old furniture.Mosquitos everywhere in the room. This is my first and last time to visit this disgusting hotel. They are trying to save alot and give the worst to clients which is unprofessional.i don't know how they got 5 stars.

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Helpful?
Thank Omnia M
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Omnia, I am very disappointed to hear that your vacation did not live up to your expectations and it is a surprise that you feel so strongly about some of the aspects of your stay. I do wish that you had reported these things to Reception or to one of my managers at the time as we could have...

6th of October City, Egypt
Reviewed 22 October 2016

bad Hotel necessary demolished and built again . Not worth five star The rooms are old. bathroom needs to be completely replaced ooms are very far from the beach, the food quality is bad as well. no wifi

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Helpful?
Thank asraareleyeen2010
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Guest, I am disappointed that your vacation was not up to your expectations but I would like to clarify one or two pints that you have made in your review. The hotel is indeed a five star hotel and complies with all the necessary international criteria. I'm sure that you will be aware that there are many different qualities...

Bridgend, United Kingdom
Reviewed 25 September 2016

Lovely hotel around 20 minutes from the airport. Room was cleaned daily and was more like a suite, it was so large. Great choice of pools, towels provided, but some dining areas were shut due to time of year, presumably. Some dining places needed to be booked in advance, which was worth doing, just to have a change. The walk...

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Helpful?
Thank robo3200
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Guest, It looks like you enjoyed your winter break here and we appreciate you taking time to write in and share your thoughts with us all. The promenade from the Sonesta Beach Resort towards the centre of Naama Bay provides a lovely walk and, as a tourist, you are bound to attract a little attention from the locals who...

Reviewed 17 September 2016 via mobile

The rooms are old and food on average. But the room was clean.. Also the hotel have small private beach you can do water sports there... All beverage are free.. you should pay for wifi service "its very expensive" and its butter to purchase Egyptian mobile sim card

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Helpful?
Thank Ameer E
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Guest, The Sonesta Beach Resort is indeed a 5* hotel with all the facilities that merit this status and I am disappointed that you were not entirely satisfied with your stay with us. However, I'm pleased that you liked the rooms as they are spacious and very well looked after by our extensive team of Housekeeping staff. Chef caters...

Reviewed 17 August 2016

too dirty, rooms are out of age, the food is uneatable!! the experience was very bad, bed is from ancient ages, bathroom needs to be completely replaced.. rooms are very far from the beach, the food quality is bad as well.

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Helpful?
3Thank Abu S
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Guest, It comes as a disappointment to us that you were anything less than fully satisfied with your stay with us. The hotel has a small army of housekeeping staff working 24/7 to keep the hotel's public areas, guest rooms and kitchens spotlessly clean, as this is high on our list of priorities. If the food was not to...

Reviewed 11 August 2016 via mobile

I really enjoyed my staying in the hotel. It's clean and the people is nice. Big swimming pool with quality gusts. nice food. It's on the sea so we had amazing time with all the activities you can do there. The price was not that high they didn't take advantage of us like other Egyptians guys so I recommend it...

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Helpful?
1Thank Tareq S
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Guest, Thank you for taking the time to write in with your thoughts and I am so pleased that you enjoyed your stay here. We do try to ensure that each and every one of our valued guests feels that he or she is special - and you are. We all hope to see you again soon when we...

Reviewed 13 July 2016 via mobile

hotel has beautiful surroundings and gardens, near all attractions and Naema bay The security guards useless or maybe they do something i don't know :D, plus they didn't let people pass thru the metal detector The room was good which has massive living room, bedroom, 2 bath rooms, dressing room, looked out over cactus pool, cleaned & changed towels every...

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Helpful?
1Thank Mahmoud M
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Mr Mahmoud, Thank you for the lovely review and for choosing the Sonesta Beach Resort for your vacation. There is no need to send a separate email to congratulate these members of staff as you have already done that and I will ensure that they read your kind words. I am very proud of the talented and hard-working team...

Cairo, Egypt
Reviewed 19 June 2016 via mobile

The security guard was very hostile with me, plus he didn't let ppl pass thru the metal detector. followed me to the front desk to pick up a fight. when i complained the head of security started to pick up a fight on the phone saying his team is the best? how I don't know?! won't recommend this hotel at...

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Helpful?
2Thank Taher M
sonestasharm, General Manager at Sonesta Beach Resort & Casino, responded to this review

Dear Guest, I am sorry to read that you were not happy about the security guard. You will understand that we have to take security very seriously in Sharm El Sheikh and that means that all people must pass through the security checks before entering the hotel and there can be no exceptions. If the guard dealt with this in...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sonesta Beach Resort & Casino Sharm El Sheikh, stretching across the sands of Naama Bay, overlooks the Red Sea and South Sinai desert and mountains. The resort's traditional Arabic domes and archways form a village-style ambiance. The resort offers a private beach for the world's best scuba diving in the Red Sea's legendary waters, and seven swimming pools for relaxing laps in the sun. ... more   less 

Additional Information about Sonesta Beach Resort & Casino

Address: Naama Bay, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Price Range: $51 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sonesta Beach Resort & Casino 5*
Number of rooms: 505
Reservation Options:
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Also Known As:
Sonesta Beach Resort And Casino
Sonesta Beach Hotel Sharm El Sheikh
Sonesta Sharm El-Sheikh
Sharm El-Sheikh Sonesta
Hotel Style:
#40 Family Hotel in Sharm El Sheikh
#41 Romantic Hotel in Sharm El Sheikh
#51 Top resorts Hotel in Sharm El Sheikh
#57 Spa Hotel in Sharm El Sheikh
#73 On the Beach Hotel in Sharm El Sheikh
#76 Luxury Hotel in Sharm El Sheikh
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Beach Resort & Casino staff and other travellers.
134 questions
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Questions? Get answers from Sonesta Beach Resort & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for pool view or room near to the beach .”
 of 5 bubbles Bill_S_TB, 19 May 2016 | Read review
“Simply request it politely and with good manners”
 of 5 bubbles msfayf, 18 Nov 2015 | Read review
“British tourists tend to prefer to be based near the Cactus Pool.”
 of 5 bubbles jfairless1, 7 Nov 2015 | Read review
“near the pool if possible”
 of 5 bubbles douglas123254, 29 Oct 2015 | Read review
“Cactus pool”
 of 5 bubbles Q3864ZZsandrar, 24 Oct 2015 | Read review
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