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Serenity Fun City

707 reviews
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Traveller (744)
Pool & Beach (180)
Room & Suite (89)
Overview
  • Excellent64%
  • Very good19%
  • Average7%
  • Poor5%
  • Terrible5%
Travellers talk about
“luna park”(65 reviews)
“water slides”(33 reviews)
“per ride”(8 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (707)Write a Review
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All reviewsluna parkwater slidesper ridefun fairfair groundsister hotelbumper carsanimation teamaqua park was greatall agesreal funenglish guestamazing vacationfamily holidaybeach hotelkids areakofta
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21 - 25 of 403 reviews
Reviewed 2 weeks ago

If you love water this is the place ,the children could not get enough of the slides .There are small fair ground amusements which were not open ,snack bars drinks etc ,the 2 hotels are interchangeable so everything is free and only 200 yards apart....More

2  Thank Christine D
Response from Hotel M, Guest Relations Manager at Serenity Fun CityResponded 1 week ago

Dear Ms. Christine, We would like to thank you for the time you have taken to write your review regarding your most recent stay with us, it was a pleasure to host you and your family and I am delighted to read that you had...More

Reviewed 2 weeks ago via mobile

Just returned from 10 days break at Fun City, I have to say that 99% of the break was perfect. The staff, I hope I have the names correct! Mr Sherief the hotel manager was a delight, nothing was too much trouble, Aladdin (Ali) the...More

1  Thank Blizz1
Response from Hotel M, Guest Relations Manager at Serenity Fun CityResponded 1 week ago

Dear Valued Guest, Thank you for choosing the Serenity Fun City Resort and for taking the time to post your kind and helpful review. We are very pleased to read that you enjoyed your stay with us. It was a pleasure to meet you and...More

Reviewed 2 weeks ago via mobile

We spent a week at this hotel, it was by far the best decision made. The reason we chose this hotel was for the kids facilities and it surely exceeded our expectations. The canteen area so spacious and ideal for children to entertain themselves, the...More

Thank Saidun N
Response from Hotel M, Guest Relations Manager at Serenity Fun CityResponded 2 weeks ago

Dear Saudin, Thank you a lot for picking the time and posting such a brilliant review on your vacation here with us at Serenity, we would like to seize this opportunity and thank you for your warmest comments regarding our Animation team and housekeeping service....More

Reviewed 2 weeks ago via mobile

Dear animation team, You are all a really good people. You brought everyone to smile, you helped everyone and you are very funny with everyone. On my first day, I was really shy because I didn’t know you, but after a couple of days I...More

1  Thank Antonia L
Response from Hotel M, Guest Relations Manager at Serenity Fun CityResponded 2 weeks ago

Dear Antonia, Thank you for seizing the time and posting a 5 star review about your vacation here with us. We value our esteemed guests at all times and our staff and management teams are doing everything only possible to ensure our guests a holiday...More

Reviewed 3 weeks ago

We loved this place! The room was perfect for our fakitnof 4. Azzam looked after our room and we knew it was in safe hands straight away. We had a safe in room but barely used it apart from passports. Everything else was untouched. The...More

Review collected in partnership with this hotel
4  Thank afzal796
Response from Hotel M, Guest Relations Manager at Serenity Fun CityResponded 2 weeks ago

Dear Valued Guests, We do appreciate that you found the time to post your experience on Tripadvisor. We are delighted to acknowledge that you entirely enjoyed your family stay with us and very much appreciate your kind comments regarding our hotel's level of service and...More

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13456781
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Laundry Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Tennis Court
Outdoor pool
Details
Price range
USD 56 - USD 154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Makadi Bay
#5 Top resorts Hotel in Makadi Bay
#9 Luxury Hotel in Makadi Bay
#11 Family Hotel in Makadi Bay
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
USD 56 - USD 154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Makadi Bay
#5 Top resorts Hotel in Makadi Bay
#9 Luxury Hotel in Makadi Bay
#11 Family Hotel in Makadi Bay
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (744)
Pool & Beach (180)
Room & Suite (89)
Dining (82)
Hotel & Grounds (550)
Family and Play Areas (39)
Bathroom (9)
Questions & Answers
Ask a question
ameliah2003
22 January 2018|
Answer
Response from Hotel M | Property representative |
Dear Guest, Please kindly be informed the sun usually rises around 6:30am and the sunsets at around 18:00 Many thanks Kind Regards, Teri Pearson Guest Relation Manager
0
Votes
Nataliecw1
21 January 2018|
AnswerShow all 2 answers
Response from Hotel M | Property representative |
Dear Valued Guest, Please kindly be informed that all of our facilities are open in this time including the aqua park, Luna Park and the childrens entertainment facilities. many thanks Kind Regards, Teri Pearson Guest... More
1
Vote
Room Tips
"Room was great and comfortable just 1 light kept flikkering"
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"all rooms are good"
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"Needs a lot of more lights in the room. We had a Garden Pool view on ground floor and we required an..."
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"Best view are first floor, ground floor good if u have prams."
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