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Great atmosphere quite hotel very nice location when you enter the hotel you feel like home. the reception staff very helpful and smiling food is delicious and more variety world restaurant is amazing we enjoyed the new year eve for sure we will come back.
This was our fifth time to the spa and we love it.The staff are very friendly and they will try their upmost to help you with anything.The restaurants are really nice.Our faves are the steak house and the Asian for dinner and the cove and...More
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We have been all inclusive before but paid a lot more so we weren't expecting anything as good as it was.
The accommodation and view from our room was really good. The staff and I mean all the staff were so happy to see you...More
Firstly, i would just like to say hurghada was once a brilliant place to travel to. However, from the ongoing issues the hotels have also suffered.
We were firstly staying at the makadi palace hotel which was awful. However, our rep told us that we...More
We have been on many all inclusive holidays, but can honestly say that this was the best we have ever experienced. The hotel is set on a large and perfectly maintained complex with three other hotels. The Makadi Spa is the newest of the hotels,...More
Response from Gérard H | Property representative |
Very true Inky Dinky! They Joined us from the Makadi Palace. Became two nice suites but not happy and insisting on pool view, what the FOM gave them. Than the inclusive offer is not good enough. Instead of discussing it with... More
Very true Inky Dinky! They Joined us from the Makadi Palace. Became two nice suites but not happy and insisting on pool view, what the FOM gave them. Than the inclusive offer is not good enough. Instead of discussing it with management they argue with service staff who are not able to respond in English professional enough. The male guest goes to the extent of collecting ID cards of the staff!! Once at home they file a claim with the Travel agent which finally is rejected, Than, six months later ,they post a very negative review. Somebody may call it revenge...Prejudice about Egypt which is trying to improve its security..why we as well to do Europeans are not more supporting such countries who are trying hard everybody should answer fior himself.