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Jaz Makadi Gardens (TUI BLUE Makadi Gardens)

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Safaga Road, Makadi Bay, Hurghada 178 Egypt
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (796)
Pool & Beach (222)
Dining (144)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
Updated 20/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 38 hotels in Makadi Bay
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Centrally located in the heart of the magnificent Madinat Makadi, the newly renovated TUI BLUE Makadi Gardens is steps away from the azure beach, Souk Makadi, mividaspa, water sports center and the thrilling Makadi Water World aqua park. The resort features 147 re-designed pint rooms utilizing elegant decor and comfortable furnishings.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Mini golf
Snorkelling
Airport transportation
Paid internet
Internet
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Snack bar
Poolside bar
Tennis court
Aerobics
Billiards
Entertainment staff
Evening entertainment
Table tennis
Shuttle bus service
24-hour security
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Walk-in shower
Hair dryer
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View
Languages Spoken
English, Arabic, German
622Reviews495Q+A58Room tips
Traveller rating
  • 538
  • 66
  • 12
  • 3
  • 3
Time of year
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Popular mentions
imackenzie3 wrote a review 24 Jan
Lincolnshire, United Kingdom1 contribution5 helpful votes
Would definitely recommend this hotel if you want a relaxing holiday, all the staff are very helpful and couldn’t do enough for us, the food was excellent in the buffet restaurant and the al a carte restaurants location was great just a short walk to the beach
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Service
5 Helpful votes
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Response from Amr Tarek, General Manager at Jaz Makadi Gardens (TUI BLUE Makadi Gardens)
Responded 4 days ago
Dear imackenzie3, thank you for choosing TUI Blue Makadi Gardens to spend your holiday. We would also like to thank you for your valued feedback. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us and that you like the facilities. With pleasure we would like to welcome you any time again. With sunny greetings from the Red Sea Your TUI BLUE Makadi Gardens Team
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Greg R wrote a review 24 Jan
1 contribution7 helpful votes
We stayed between Dec 24 - 14 Jan, arriving on Christmas Eve to a reception of partying people, with a large feature cocktail display, with Christmas lights. Two fiddle players were entertaining everyone. this was followed by a gala dinner, with cabaret. What a start to our holiday. We had some quieter moments until New Years Eve, when the party started again. The Main Restaurant ,Pool Restaurant and Beach Restaurant were all brilliantly staffed, and the food was excellent. The Tui reps worked their socks off, due the the Covid situation, and should all receive a pay increase. The Hotel staff were second to none, and would be our choice for the best staff we have encountered on our frequent travels. A special thank you to Ahmed El Sayed(waiter), who almost succeeded in making me an alcoholic. He had a great sense of humour, and could have a chance of being adopted by us. The beach was a place of tranquillity, where your staff constantly supplied drinks. The Pool area was the same, but where your staff laid out our towels, moved our beds, cleaned our sunglasses, provided bar drinks, rolled out the cocktail trolley, supplied ice cream and popcorn. Were we millionaires, no just a normal people, on holiday at a great hotel. We have never been back to the same hotel, in 55 years of travel...watch this space?
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Date of stay: December 2021
Value
Service
Sleep Quality
Room Tip: You don`t holiday in a room, you recover in them. All rooms are yours to choose.
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6 Helpful votes
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Response from Amr Tarek, General Manager at Jaz Makadi Gardens (TUI BLUE Makadi Gardens)
Responded 5 days ago
Dear Greg R, thank you for choosing TUI Blue Makadi Gardens to spend your holiday. We would also like to thank you for your valued feedback and that you share it with all of us. We are extremely committed to delivering the perfect holiday experience for each and every guest and are extremely pleased that you enjoyed your visit here with us. We liked to be your host. Thank you for the praised words to our employees which we will transfer to them. With pleasure we would like to welcome you any time again. With sunny greetings from the Red Sea Your TUI BLUE Makadi Gardens Team
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Wladyslaw A wrote a review 24 Jan
1 contribution2 helpful votes
I really really recommend this hotel!! I was afraid going on holiday during the Covid time .The staff looked after all guests .They did everything to make us feel safe! Honestly the staff were amazing, the food - amazing, cleanliness -amazing ! coffee ,cocktails -amazing!!. Everything was perfect! Anytime I go to Egypt I will be returning to this hotel! Big thank you Sameh Mohamed -Manger from Beata I felt like a special guest !
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Date of stay: December 2021
Value
Cleanliness
Service
2 Helpful votes
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Response from Amr Tarek, General Manager at Jaz Makadi Gardens (TUI BLUE Makadi Gardens)
Responded 5 days ago
Dear wladyslawa2022, thank you for choosing TUI Blue Makadi Gardens to spend your holiday. We would also like to thank you for your valued feedback and we are glad to read, that you spent a fantastic holiday with us. We were happy to be your host. With pleasure we would like to welcome you any time again. With sunny greetings from the Red Sea Your TUI BLUE Makadi Gardens Team
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61Vandav wrote a review 24 Jan
Coventry, United Kingdom37 contributions46 helpful votes
Thoroughly deserves t be 5 star. Spent three weeks here over Xmas and New Year and can only repeat what all the previous reviewers are saying. The staff are great, friendly and can have banter with them. They also had a sense of calm about them which you don't often see in other hotels. The food choice was the best we have had in Egypt (other hotels it seemed bland), proper spicy food if you so wanted and plenty of options. There was not one night out of the whole holiday that we couldn't find anything to eat. The chefs will come out and chat to you and you can tell they are very proud of what they do and will accommodate any special requests. Our cleaner (room 353) think it was Assam (apologies if wrong) introduced himself to us and looked after our room and requests with great pride and was respectful to our comings and goings. The whole hotel is spotless and the gardens are immaculate which made the walk down to the beach a joy every morning, nothing broken lying around or rubbish hidden out of sight. Xmas Eve and New Years Eve Gala dinner were amazing and I have never seen such a choice of food on display, and the event in the marquee afterwards was very special and we watched all the effort put in to getting this ready by the staff in the few days before and Manager should be proud of what was achieved. Felt very Covid safe in and around the hotel and the staff wore their masks at all times inside and outside. Made some friends amongst the staff and look forward to seeing them all again. shout out to Assman (beach waiter) who brought our "special coffees" every morning and made you feel like a special guest - a real gentlemen! Shout out to the waiters around the pool Abdul and Ahmed who looked after us. Also to mention the waiters at breakfast, too many to mention, but again looked after us every morning. Thank you to Ahmed who prepared my omelette every morning and some mornings already had it cooking before I asked for it . Also a little mention to Zak in the hotel shop who was very helpful and had time for a chat and to learn about England and what is happening over here. Yes it was too cold at night to sit outside and enjoy any entertainment which was a shame, maybe some patio heaters might help next year and encourage guests to have a drink and chat? There is so much to love about this hotel and the Manager has done a brilliant job to get to this standard. While we was there we rebooked for March and December this year and cannot wait to go back. Keep up the fantastic ambience of this hotel and you will have so many repeat guests year after year I am sure. See you all soon.
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Date of stay: December 2021
Rooms
Service
Sleep Quality
Room Tip: Rooms facing the pool, high floor
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3 Helpful votes
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Response from Amr Tarek, General Manager at Jaz Makadi Gardens (TUI BLUE Makadi Gardens)
Responded 5 days ago
Dear 61 Vandav, thank you for choosing TUI Blue Makadi Gardens to spend your holiday. We would also like to thank you for your valued feedback and that you share it here so detailed with all off us. It was our pleasure to provide you a nice and realaxing vacation. The guest satisfaction is out heart. We are glad to read that you liked all the facilities of the hotel and especially the food includes the christmas and new year gala dinner. Thank you for your praised words to our employees which we will transfer to them direct. We were happy to be your host and with pleasure we will welcome you back again in March and December this year. With sunny greetings from the Red Sea Your TUI BLUE Makadi Gardens Team
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Alex T wrote a review 23 Jan
5 contributions3 helpful votes
The staff were generally welcoming and friendly; they were mostly happy to accommodate what we wanted to do. We really enjoyed the drinks at the hotel which were of a high standard. Breakfast and lunch were our favourite meals which had lots of options. The fresh breakfast smoothies were delicious also with fresh fruit. The cocktails are excellent. The hotel was very clean and well kept. We were lucky during our stay that it wasn’t even half full occupancy so there were plenty of staff about at all times willing to help or offer drinks. The two pools were also clean and offer a good space for swimming. The table tennis and games area were good fun and we used the jacuzzi which was the only space we noticed that could have been cleaner! Each night evening entertainment was put on and this was nice to relax to. Our room was spacious and the bed was comfortable which a nice view of the pool. We had mistakenly been given a twin room but they changed this for us after check in. Reception were also good providing us with breakfast boxes for our day trips which was appreciated. The negatives we had were an overall feeling of surveillance at times during our stay because we could hear staff lingering for hours outside our rooms. This may have been because there was not much work for them to do but this made us feel uncomfortable. There was also cctv outside of our rooms which we did not like and again felt overly monitored. It was also very disappointing that we only saw one woman working at the hotel with all other staff members being male. At dinner if we arrived later in service (after 2000hrs) we found that some of the hot food was often cold. We also felt it would have been more authentic to have more Egyptian food rather than the majority being European. It was also slightly disappointing one evening not to have been allowed by reception to play table tennis after their scheduled time of 10pm - we felt they could have been more flexible over this. We also had an unpleasant experience leaving when one staff member was very aggressively trying to take our bags as we left our rooms. My girlfriend told him several times that she wanted to take her own bag but he continued to still insist and at one point tried to grab the bag. She found the experience unsettling and stressful.
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Date of stay: January 2022Trip type: Travelled as a couple
3 Helpful votes
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Response from Amr Tarek, General Manager at Jaz Makadi Gardens (TUI BLUE Makadi Gardens)
Responded 5 days ago
Dear alextV7080ZX, We would like to thank you for the time you have taken to write your review regarding your recent stay with us, although we are disappointed to know that you had not enjoyed your vacation in the way we would hope. Our team is doing everything to secure the safety of our guests, and following all of the procedures needed by the letter of the law, one of which is the installation of surveillance cameras. The custom in Egypt is predominantly a male-working environment, however in resort we have a mixture of male and female staff who work customer facing and others that prefer the work in the back office. Rest assured that we maintain decent and balanced workforce. Please be sure your concerns have been noted and forwarded to management for any improvement where necessary. It is only through the eyes of our guest that we can continuously improve upon our services and overall guest experience. Looking forward to welcoming you back again in our hotel. TUI BLUE Makadi Gardens Hotel Team
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PRICE RANGE
USD 181 - USD 312 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
TUI Sensimar Makadi Gardens
LOCATION
EgyptRed Sea and SinaiHurghadaMakadi Bay
NUMBER OF ROOMS
147
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Frequently Asked Questions about Jaz Makadi Gardens (TUI BLUE Makadi Gardens)
What are some of the property amenities at Jaz Makadi Gardens (TUI BLUE Makadi Gardens)?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Jaz Makadi Gardens (TUI BLUE Makadi Gardens)?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jaz Makadi Gardens (TUI BLUE Makadi Gardens)?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Jaz Makadi Gardens (TUI BLUE Makadi Gardens)?
Yes, free parking is available to guests.
What are some restaurants close to Jaz Makadi Gardens (TUI BLUE Makadi Gardens)?
Conveniently located restaurants include Nino's Restaurant, Makai Tukai, and Sofra.
Are there opportunities to exercise at Jaz Makadi Gardens (TUI BLUE Makadi Gardens)?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Jaz Makadi Gardens (TUI BLUE Makadi Gardens) have an airport shuttle?
Yes, Jaz Makadi Gardens (TUI BLUE Makadi Gardens) offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Jaz Makadi Gardens (TUI BLUE Makadi Gardens) have airport transportation?
Yes, Jaz Makadi Gardens (TUI BLUE Makadi Gardens) offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Jaz Makadi Gardens (TUI BLUE Makadi Gardens) located near the city centre?
Yes, it is 0.3 km away from the centre of Makadi Bay.
Are any cleaning services offered at Jaz Makadi Gardens (TUI BLUE Makadi Gardens)?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Jaz Makadi Gardens (TUI BLUE Makadi Gardens)?
The staff speaks multiple languages, including English, German, and Arabic.