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Cleopatra Luxury Resort Makadi Bay

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Safaga Road, Makadi Bay, Hurghada Egypt
COVID-19 update: See the added health and safety measures this property is taking.Read more
48 people are viewing this hotel
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Traveller (2125)
Pool & Beach (504)
Room & Suite (422)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 36 hotels in Makadi Bay
Location
Cleanliness
Service
Value
The Cleopatra Makadi Bay Resort is situated at the Red Sea close to Hurghada city and located directly at a water front private beach. The resort was previously managed and operated by the Aldiana Group and is now re-opening with a new concept for luxury seekers under the flag of the Cleopatra Luxury Resort.The resort is situated at the Red Sea and amounts a total area of 300.000 m². The complex offers 530 rooms divided into two to three floors buildings which are fitted in a lush garden area. The spacious pool area and the wide spread complexes offer sufficient place to retreat. Central points make it easy to get in touch with other travelers. A vast array of services and facilities is on offer, including a state-of-the-art SPA with certified professionals who offer a selected range of pampering treatments and therapies for the utmost relaxation.Guests of the Cleopatra Makadi Bay will savor the fine taste of international cuisines and the unique hospitality in all our bars and restaurants. In addition to this do the resort feature a number of shops, a supermarket, a bazaar and a pharmacy that meet the different needs of our guests.We promise an exceptional holiday in Egypt in an extraordinary ambiance for all kinds of travel purposes such as leisure or business.With Cleopatra Makadi Bay’s selected All Inclusive standards you can dine in two different restaurants and enjoy chilled drinks in various bars while lounging at the private beach. Each evening offers entertainment for big and small. 5 pools, one of them heated during winter season, provide a fantastic refreshingly experience under the sun. Our on-site diving center gives you the possibility to explore and discover the unique underwater world of the Red Sea, starting at our popular house reef.Privacy and tranquility prevail in this exclusively luxurious resort at the Red Sea. Visit us and experience the clear skies, azure sea and the magnificent beauty of the dramatic mountain ranges in the background. Sheer amazing landscaped grounds and refreshing pools under the all-year-long shining sun make you’re your most precious time in the year memorable.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Internet
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Snorkelling
Tennis court
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Salon
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Lagoon View
Languages Spoken
Russian, Arabic, German
1548Reviews395Q+A100Room tips
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Popular mentions
Richard wrote a review Yesterday
2 contributions1 helpful vote
We have had a great holiday. Service was excellent, staff super friendly and always willing to help. The divecenter was great. Rooms were nice and tidy and daily proper cleaned. Restaurant daily themes with matching menu was great. Staff working really hard and hope management really appreciate it. Cleaner to gardener work really hard and always friendly. Towelboys making bed at pools. Great daily food and delicious noga. (can u send a montly box of noga?) Major flaw in our perspective are the tiles around the pools. They are way too slippery and dangerous. We were annoyed with the daily sale talks of massages, quad biking or beauty arrangements. They don't take no for an answer as well. Also we think staff and even management should take more training. Some staff in e.g. Restaurant do little to nothing while others work their butt off. Managers just looking at staff at work. Waiters walk around doing nothing while coworkers are running to do the work. Asking for example a coffee to a waiter and the waiter telling someone else to get our coffee. Not directly Cleopatra fault. But every few days there was from late midday to late night loud music/bass from other hotel, where you feel the walls shake so hard.
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Date of stay: October 2021
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Stella wrote a review 15 Oct
1 contribution
Upon arriving at hotel, the lobby and check-in gave not very positive impression. The lobby is quite outdated style, the sofa we sat was having a big hole there. We arrived a bit early than 13:30, was told to wait in lobby for calling us. We didn't get the room until 14:10, room was upgraded. There is the pool car sent us with luggage to the room, surprisingly compare to the lobby, room was spacious, modern and well equipment, facing the beach which covered by sunbrella and half-round shape segregation provides the privacy. Hotel has the on site snorkeling around 50m away, no need to sail away for some one day trip. And the kite surfing and wind surfing are running by tourist centre who doesn't belong to the hotel, surcharge of course then. Massage centre. tennis, archery are all on site, spectacular after dinner one day a theme. Better choose the full boarding, if you want to buy food and meal in hotel, its much more expensive then you expected. The food was much better then the commentary I read about the hotel, many choices and seems every day is different. It's a bit away from Hurghada downtown, but the beach is incredible. Better than the Steinenberg aqua magic we stayed before. There were some shows up till mid night with very loud music, no idea from where. At the end, we were happy that we chose this hotel, the first scene was not accurate to describe the whole stay.
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Date of stay: October 2021
Location
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Response from Peter Van Lieshout , General Manager at Cleopatra Luxury Resort Makadi Bay
Responded 4 days ago
Dear Ms. Stella, It was a pleasure to welcome you to the Cleopatra Luxury Resort Makadi Bay and we are truly delighted to learn that you had a pleasant holiday. Our Resort is definitely a great place to relax while enjoying comfort and top class service and offers extensive leisure facilities : watersports, diving, archery, tennis, fitness, flying yoga just to mention few of them. I am glad to learn you took advantage of them. We have passed on your compliments to the entire team. We look forward to welcoming you back for many more excellent stays to come. With Kindest regards Peter van Lieshout General Manager
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Rotary26b wrote a review 14 Oct
1 contribution
Best man, ahmed! We had a good stay ar this resort. The red sea is just a magic place! Food was ok but nothing special... Some of the stuff was very friendly and helpfull especially ahmed from the lobbybar. Greets out ✌🏻
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Date of stay: October 2021Trip type: Travelled solo
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Response from Peter Van Lieshout , General Manager at Cleopatra Luxury Resort Makadi Bay
Responded 4 days ago
Dear Mr. " Rotary26b" , Thank you so very much for sharing this wonderful review. We truly enjoy creating such wonderful memories for our guests, and we are so pleased that you had a great experience with us. It would be an honour to welcome you back to the Cleopatra Luxury Resort Makadi Bay again someday, we look forward to it. Kind regards, Peter van Lieshout General Manager
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Martin S wrote a review 4 Oct
2 contributions
Great resort, with excellent staff, with a high level of service and cleanliness. There is nothing that the resort would not meet the client's needs. I highly recommend it to everyone. And at the same time, I want to thank all the staff for a great holiday.
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Date of stay: September 2021
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Response from Peter Van Lieshout , General Manager at Cleopatra Luxury Resort Makadi Bay
Responded 2 weeks ago
Dear Mr. Martins, Thank you very much for your complimentary review. I am very pleased to learn that you have enjoyed your holiday at the Cleopatra Luxury Resort Makadi Bay. ' Great resort with excellent staff' is certainly a generous accolade to have bestowed on us, so thank you very much. It is our aim to deliver warm, knowledgeable and attentive service along with exceptional food and drinks, so I'm really pleased you found it so and to your liking. I will be sure to pass your compliments to the whole team and I am looking forward to welcoming you back again soon. Kind regards Peter van Lieshout General Manager
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Mina Seha wrote a review Sep 2021
Sohag, Egypt7 contributions6 helpful votes
Very late check in ( got our room at 3 pm ) Rude staff Geckos everywhere even in rooms You have to wait two hours to get a shower gel and shampoo as the room service forgot to put them My towel had been stolen Far away room although I have a stroller for my children The worst in everything Not recommended at all
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Date of stay: September 2021Trip type: Travelled with family
1 Helpful vote
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Response from Peter Van Lieshout , General Manager at Cleopatra Luxury Resort Makadi Bay
Responded 2 weeks ago
Dear Mr. Mina, Thank you so much for taking the time to share your experiences with our staff and management team. At the Cleopatra Luxury Resort Makadi Bay we highly value our guest feedback, as we view TripAdvisor as an opportunity to learn from our guests and build upon any areas necessary. We are most surprised to hear you say about ' rude staff' ' and would have liked to know who you were referring to at the time of your stay so that we could have addressed this important issue. Any complaints of the described nature or magnitude would have gone up the top management without delay and would have been dealt with immediately with courtesy and efficacy. I know that a number of our customers are genuinely upset at this review, and it has caused very considerable consternation to all our staff. Our staff are often praised for their friendliness and helpful attitude, and we regularly train the team to ensure that all our members are consistent in delivering the high standards of service that our guests enjoy and have come to expect from our establishment. The sort of service you describe falls a long way short of the kind of service that we provide to the huge majority of our guests as it is reflected in so many of the excellent reviews we have received all though the years With My Kind Regards Peter van Lieshout General Manager
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PRICE RANGE
USD 116 - USD 214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aldiana makadi bay hotel makadi bay
LOCATION
EgyptRed Sea and SinaiHurghadaMakadi Bay
NUMBER OF ROOMS
448
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Frequently Asked Questions about Cleopatra Luxury Resort Makadi Bay
Which popular attractions are close to Cleopatra Luxury Resort Makadi Bay?
Nearby attractions include Makadi Water World (2.9 km) and Hurghada Equestrian (3.2 km).
What are some of the property amenities at Cleopatra Luxury Resort Makadi Bay?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Cleopatra Luxury Resort Makadi Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cleopatra Luxury Resort Makadi Bay?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Cleopatra Luxury Resort Makadi Bay?
Yes, free parking is available to guests.
What are some restaurants close to Cleopatra Luxury Resort Makadi Bay?
Conveniently located restaurants include Nino's Restaurant, Makai Tukai, and Sofra.
Are there opportunities to exercise at Cleopatra Luxury Resort Makadi Bay?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Cleopatra Luxury Resort Makadi Bay have an airport shuttle?
Yes, Cleopatra Luxury Resort Makadi Bay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Cleopatra Luxury Resort Makadi Bay located near the city centre?
Yes, it is 0.9 km away from the centre of Makadi Bay.
Are any cleaning services offered at Cleopatra Luxury Resort Makadi Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Cleopatra Luxury Resort Makadi Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.