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Jaz Casa Del Mar Beach

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Touristic Promenade, Hurghada 84517 Egypt
COVID-19 update: See the added health and safety measures this property is taking.Read more
14 people are viewing this hotel
JAZ
USD 345
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USD 326
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Free cancellation until 13/07/22
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (759)
Pool & Beach (36)
Room & Suite (30)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 285 hotels in Hurghada
Location
Cleanliness
Service
Value
Swaying in the Hurghada Touristic Promenade, this exquisitely 5 stars deluxe luxurious ultra all-inclusive beachfront hotel is cuddled on one of the best spots on the tranquil and serene Red Sea. Just a mere 5 minutes drive from Egypt’s gate to the world at the Hurghada International Airport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Children Activities (Kid / Family Friendly)
Outdoor pool
Restaurant
Breakfast buffet
Entertainment staff
Evening entertainment
Kids club
Airport transportation
Shuttle bus service
Meeting rooms
Spa
Massage
24-hour security
Concierge
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Room service
Safe
Seating area
Minibar
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
Russian, Arabic, German
558Reviews18Q+A29Room tips
Traveller rating
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Time of year
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Popular mentions
Hk12344 wrote a review 16 Jan
5 contributions3 helpful votes
Firstly, I’d like to start off by saying Jaz Casa Del Mar Beach only opened 10 months ago or so and it is absolutely amazing, if you’re thinking of staying anywhere, this is the place to be, there’s so many things to say about the stay as I was here for almost 2 weeks, from the staff to the private beach and heated pools. 1) On arrival, we were greeted by reception and it was swift and the rooms were ready straight away, the cleanliness was on point, fresh towels everyday and beach towels, one thing I could point out although we generously tipped our room cleaner we only got towel designs 2 days out of the 12 we were there which was a nice touch when done, however we travelled with other family and they had towel designs everyday and that was a floor below us, so maybe different cleaners didn’t have the skill to. Views from the room were fantastic, didn’t look as good as the pictures as we had palm trees blocking our view of the sea but the view was great nonetheless. 2) The food from breakfast, lunch and dinner all varied and there was plenty of option to choose from which was brilliant as it catered to various nationalities so you were comfortable with what to eat, breakfast had the most option I would say, they should have hash browns (if management can take notice of this!), and evening meals should also provide chips as an option as us brits will have chips with anything! (known as French fries to Egyptians). Other than that meals were ace. Special shout-out to the main man at the poolside snack restaurant outside, Hassan, this guy is an absolute legend and funniest bloke on the resort, he works so hard it is unreal to make guests happy, he had worked a whole shift at lunch and we turned up at an a la carte restaurant one night and he greeted us to our shock, but you can tell he absolutely loves his job, he did make the holiday for us. The a la carte restaurants are a must try as all food is very tasty. 3) At the main infinity pool, Waleed the hardworking staff member made sure every morning we had our towels tucked nicely into the sun beds and looked after us from the moment we arrived, he never failed to have a smile on his face and the nice touch of him coming round daily cleaning our sunglasses was great. Ali the guy at the bar who served us our drinks another guy who was doing a million steps a day to cater to all guests, he is another asset to the team at jaz casa del mar beach, constantly coming round knowing what drinks we wanted and bringing another as soon as we’d finished our first! Five star service from both these guys! 4) We didn’t really try the other pools apart from the quiet ones near the splash bar, in all honesty they were too quiet, no music, no people and not heated and were mostly in the shade but there was plenty of other options to choose from so this wasn’t a huge issue. 5) Hammam at 24/7 bar was excellent, he brought some laughter to us, constantly making sure we were catered to but also having a great time, he is great at what he does and hope he continues to provide an excellent service. 6) The New Year’s Eve party was spectacular, as it was the hotels first they did go all out and I thoroughly enjoyed it! Finally, I’d just like to point out overall the hotel was great, the staff made the hotel, pools and beach was amazing. I can only bring out a few points which people should know about, the hotel should maybe introduce cards that guests can put by their sunbed, so they aren’t disturbed every couple of minutes by the guy trying to sell you boat trips or the animation team asking if you want to stretch as being here for nearly 2 weeks consistently having it daily does get a bit annoying. So if the hotel introduced cards that say do not disturb would be great. The animation team were excellent we got involved a few times, however what I didn’t like was, the guy with the big bushy perm and shaved sides and back of head from animation, tried to pressure us into leaving reviews while he was there so his aim was to make sure a good one was left, so this is a major put off, management do need to see to this and put a stop to it, my partner was in the restaurant and he came down and told her to write a review and I wasn’t there at the time but she felt like she had to write a review because he was there and then he scanned to translate it! Im mentioning this as it’s worth knowing a lot of people don’t leave reviews until they’re back home. Mister Sam or Sameh as the staff may call him does need to put a smile on his face, understandably he is management and is under stress, we did see him a lot around the hotel, he stood out as he was the only staff member who didn’t smile at guests and consistently looked unapproachable. Overall though I do have to mention positive and negative points, I would stay here again as the staff were fantastic and the hotel overall was amazing.
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Date of stay: December 2021Trip type: Travelled with family
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Response from Guest Relation, Other at Jaz Casa Del Mar Beach
Responded 3 days ago
Dear Mr. Harris, Thank you for sharing your feedback on your holiday here with us at Jaz Casa Del Mar Beach we are being endlessly thankful for your warm and encouraging comments concerning our hotel’s. The vacation impressions of our valuable guests are always of high significance for us, needless to say we are extremely delighted that you had a brilliant stay in our sunny resort. We would like to thank you for taking your time to review our hotel. We have passed your comments and suggestions to the relevant department for their perusal. We hope to have the pleasure to welcome you back again in the future, so we may provide you with a perfect holiday experience. Look forward to welcoming you back again very soon. Warm regards, Hotel Management
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mihcojocaru wrote a review 16 Jan
Sacele, Romania212 contributions21 helpful votes
We went for the second time at Jaz Casa Del Mar at the beginning of December. It was a great choice, again and we were very happy to discover that the hotel was still cozy and quite, safe and with excellent services. The day was short because is winter, but other than that everything was great. We stayed in a triple room, near the pools for kids, but where now body used the pools, so it was very quite. In the evening, at the bar, it took place the mini disco and, after that, some entertaining program and it could be a little loud, but the weather was ok and we stayed, after the mini disco, with our 5 yers kid and enjoyed the music because we already knew the entertainment staff and they are all very nice and friendly. During the day, our daughter spend a lot of time at the Kids Club, although she was the only child in the hotel. Nadya made a lot of activities with her (in the morning, from 10 to 12 say 13 or in the afternoon, from 15 till 17 or something like that) and we all liked Nadya very much. The pool were heated and we could enjoy some wonderful time playing with our kid. The beach was almost empty, so, for us was perfect because we enjoyed the quite time. The staff was very nice, always with a smile on their faces and ready to help with everything. During our stay there, for returning at home we needed to be tested for Covid-19, so, while we were at a clinic to do the PCR, mr. Sameh Saad arranged so our daughter could stay at kids Club with Nadya. We were in a lot of places, but nowhere someone from the management team did not stay with us or been around the guests, trying to find out if everything is good, if is something to be done for an excellent experience! But here, mr. Sameh Saad, every day, talked to us, helped us with everything we needed, made jokes with our kid. We really appreciated this kind of attention and that’s why we prefer a hotel where guests are treated like they mattered. And especially we appreciated that the attention was really genuine, not forced or acted. The food was very good, at the main restaurant, at a la cart restaurants or at the pool bars and we just loved the espressos, at Coucou or Aqua. We want to express our gratitude to Ananoub from reception and Beach bar, Ahmed from Splash, Ahmed Samir and Sherif from Pomodora și Aqua, Islam from Coucou, Abd El Salam Unu, Donia from Animation team (we played some boccia on the beach), Ahmed Aissa from Palmira, Mohamed Gamal from the Kitchen, Moustafa the life guard and, of course, to Nadya and Sameh Saad. We hope to return for another wonderful holiday!
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: The perfect time to go is off season when there are few guests and you can enjoy a quite time, of...
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Response from Sameh Saad, Other at Jaz Casa Del Mar Beach
Responded 4 days ago
Dear Our Valued Guest, Thank you posting a wonderful 5 star review about your vacation here with us in Jaz Casa Del Mar Beach. We value our esteemed guests at all times and our staff and management teams are going an extra mile to ensure them a most memorable and comfort time. We are pleased to know that you entirely enjoyed your holidays with us, much appreciation for the high praises of our high standards of cleanness and food quality. We hope to see you soon in our sunny resort again. Best regards, Hotel Management
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Daniel B wrote a review 15 Jan
1 contribution
+1
Very nice hotel whit amazing food and drinks. Good location and nice stuff working there. Room was very nice and clean. Draft beer by the pool was the best in Egypt I tasted. We had a wonderful time and we will go back again. Weather in dec was ok but it could be little warmer, now we stay in the sun and then it was perfect.
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from Sameh Saad, Other at Jaz Casa Del Mar Beach
Responded 4 days ago
Dear Mr. Daniel, Thank you posting a wonderful 5 star review about your vacation here with us in Jaz Casa Del Mar Beach. We value our esteemed guests at all times and our staff and management teams are going an extra mile to ensure them a most memorable and comfort time. We are pleased to know that you entirely enjoyed your holidays with us, much appreciation for the high praises of our high standards of cleanness and food quality. We hope to see you soon in our sunny resort again. Best regards, Hotel Management
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Nicky W wrote a review 10 Jan
London, United Kingdom103 contributions43 helpful votes
+1
Fantastic family holiday! We chose this hotel to provide easy access to pool and beach for our first ever toddler holiday. We were loved it! The location of the hotel is perfect and easy to reach from airport but it’s the team at the hotel who made it extra special. Literally everyone who we engaged with at the hotel was helpful, great fun and a pleasure to meet. They were exceptional. The food was delicious and a great variety. It was everything you needed for a family holiday, whilst still feeling like a treat for parents, rather than just for the children! Although the whole team were amazing, I would like to give a special mention to the fantastic and friendly Alisa from the Animation team who my 2 year old daughter loved dancing with every night, and to Khaled in the restaurant who was so kind and humble and made every meal time special. Would definitely recommend to other families with young children or anyone wanting a special break.
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Date of stay: January 2022Trip type: Travelled with family
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Response from Guest Relation, Other at Jaz Casa Del Mar Beach
Responded 1 week ago
Dear Ms. Nicky, Thank you posting a wonderful 5 star review about your vacation here with us in Jaz Casa Del Mar Beach. We value our esteemed guests at all times and our staff and management teams are going an extra mile to ensure them a most memorable and comfort time. We are pleased to know that you entirely enjoyed your holidays with us, much appreciation for the high praises of our high standards of cleanness and food quality. We hope to see you soon in our sunny resort again. Best regards, Hotel Management
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Fearless23829913763 wrote a review 10 Jan
1 contribution
+1
We (hubby, me, 2 kids 4yo & 1yo) stayed here for 12 days. The hotel is new, stuff is very friendly & helpful. and the food was great - there was a grilled fish daily, shrimps, lobsters for new year, delish fruits, local dishes and fresh juices. There was always a choice between 2 kinds of soups, good for the kids. They have a kids club open daily. Nadya is just awesome with Kids, having new ideas of keeping the small ones entertained. Also there is a Mini Disco at 8.30 pm. My kids loved it. The sea was too cold to swim for us (some others went in though) but the hotel has heated outside infinity pool. Recommend and will come again !
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: There is no child potty available so Better bring it with you.
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Response from Guest Relation, Other at Jaz Casa Del Mar Beach
Responded 1 week ago
Dear Valued Guest, We would like to personally reply and thank you for taking the time to share your impression about our hotel. We were delighted to read your comments in which you praise the efficiency of teamwork and an excellent hospitality of hotel’s staff. Such encouraging comments are very rewarding for our staff. We put on a lot of effort to maintain the highest standards of service our guests would expect from our hotels. Once again thank you and we look forward to hopefully greeting you here again at Jaz Casa Del Mar Beach. Best regards, Hotel Management
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LOCATION
EgyptRed Sea and SinaiHurghada
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Frequently Asked Questions about Jaz Casa Del Mar Beach
Which popular attractions are close to Jaz Casa Del Mar Beach?
Nearby attractions include Elements Club & Lounge (0.8 km), Hurghada Museum (0.6 km), and Cleopatra Bazar Mamsha Mall (0.6 km).
What are some of the property amenities at Jaz Casa Del Mar Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Jaz Casa Del Mar Beach?
Top room amenities include a minibar, air conditioning, and a seating area.
What food & drink options are available at Jaz Casa Del Mar Beach?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Jaz Casa Del Mar Beach?
Yes, free parking is available to guests.
What are some restaurants close to Jaz Casa Del Mar Beach?
Conveniently located restaurants include S-Square Samurai, S-Square Sushi Bar, and S-Square Sumo House.
Are there opportunities to exercise at Jaz Casa Del Mar Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Jaz Casa Del Mar Beach have an airport shuttle?
Yes, Jaz Casa Del Mar Beach offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Jaz Casa Del Mar Beach have airport transportation?
Yes, Jaz Casa Del Mar Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jaz Casa Del Mar Beach?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Jaz Casa Del Mar Beach?
The staff speaks multiple languages, including German, Russian, and Arabic.