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Steigenberger Aqua Magic

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2,968 Reviews from our TripAdvisor Community

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Showing 2,172: English reviews
Reviewed 31 October 2016 via mobile

Helpful stuff,they tried to do their best to make our vacation unforgettable,the food is tasty every day and every meal there are a new different delicious types, the aqua is marvellous we enjoyed it to the max, the animation team have many ideas all the day for you and for your children to make you enjoy your time,the room is...

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Helpful?
1Thank Ahmed E
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Ahmed E, Thank you for your review and your generous words about your experience with us. We are thrilled to hear that you enjoyed your stay in our hotel, we are delighted to read your kind words about Rooms, quality of Food, The Pools and Aqua Park and the friendliness of our Associates. We would like to seize the...

Reviewed 31 October 2016 via mobile

This was my first visit and I'm sure it won't be the last. The children enjoyed their time at the aqua. The bars and restaurants provided variety of food and drinks allover the day. The animation team is highly qualified. The managers are always there to make sure that the the guests are satisfied and the service is excellent. Thanks...

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Helpful?
1Thank Aya E
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Aya E, We were delighted to know that you had an unforgettable vacation with us here in Hurghada. We really appreciate your high praise of our resort and your holiday. I am pleased to know you and your kids enjoyed the slides in our Aqua Park in our hotel. I have passed on your positive feedback to the team...

london
Reviewed 30 October 2016

We went to this amazing hotel for 2 weeks in october,the hotel is only 10 minutes from the airport which was great.Our check-in was very quick,was provided with a cold drink and flannel at reception,which was a nice touch,we were also upgraded to a family room,which was fabulous,thankyou so much to the staff at reception,was a lovely surprise. The staff...

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Helpful?
4Thank lynne0
Reviewed 30 October 2016 via mobile

We had a great experience and elite service from all the staff and the effort that they spent to comfort and pamper us. We were their while the recent heavy showers where all the hotels and the touristic promenade were like an olympic pool but Steigenberger Hurghada healed just like a tiny wound and proved their professionalism and made the...

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Helpful?
1Thank Mirna N
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Mirna N, Thank you for your excellent review – it was a sheer delight to read your positive words about our hotel. Further, we wish to thank you for your lovely feedback about our efforts during your accommodation which demonstrates the quality hospitality experienced during your stay at the Steigenberger Aqua Magic. We look forward to seeing you again...

Reviewed 30 October 2016 via mobile

Stayed in room 5212 from 21st Oct till 28th Oct.... Travelled with Thomas Cook.... 1st tip ) make sure you have a pen with you on the Thomas Cook flight. Air crew will give you a form to fill upon entry to egypt to fill out on plane. Pen needed . Thomas Cook airline crew will not provide you with...

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Helpful?
3Thank Samantha M
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Samantha M, Many thanks for pointing out your impressive experience at Steigenberger Aqua Magic Hotel on your last visit. We are so pleased to read that you enjoyed your stay with us. We were delighted to read your positive comments related to the room clean, variety of food, and staff friendless. I have shared your compliments with all our...

Reviewed 28 October 2016 via mobile

The worst hotel I visited in my life. I am now there no free wi-fi as said in advertisrment they said that it is paid 200 Egyptian pounds per day, no iron in the room, menu bar in spite of of all inclusive offer was empty, no tissues in the room, tv channels at room was very boring, reception workers...

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Helpful?
1Thank Mohammed S
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Mohamed S, Thank you for sharing your review. We are sorry to read you felt that way as you are now our valuable guest in house, since we are now facing force majeure with heavy rains all over Hurghada - Red Sea - continuous for more than 10 hours, which leads to electricity cut from governmental source, moreover due...

london
Reviewed 28 October 2016

stayed at the steigenberger september and october the hotel is excellent as are all the staff. ihad room service three times all the meals ordered were fantastic a big thank you to the gentleman who delivered the meals for me and my wife lynne the food on offer at meal times are very well prepared and presented thanks to the...

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Helpful?
2Thank johnhunter70
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Guest, Thank you very much for your positive review, which brings joy to our team that we succeed to make your vacation pleasant. Your greetings to room service's staff, room cleaners and bars' staff will be transferred to encourage them keep up good work. We are delighted to read that you and your wife enjoyed your dinner at our...

Egypt
Reviewed 27 October 2016 via mobile

I am a repeated guest,they were amazing last September at Eid EI ADHA ,so I came again next month at October, but I am completely disappointed and it will be my last visit ,now it is raining and it was not a surprise the hotel become a big dirty swimming pool, some roof destroyed which may kill a child if...

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Helpful?
1Thank Lina H
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Lina H, Thank you for sharing your feedback with us on TripAdvisor. We are always open for any comments from our guests and constructive criticism is always welcome, as these can help us, firstly, to better respond to the wishes of our guests and we thus continue to improve our service. Reference to the remark of the lack of...

London, United Kingdom
Reviewed 27 October 2016

My daughter and I spent a lovely relaxing week at the hotel, which had helpful friendly staff who went out of their way to ensure we had a great holiday. Thanks especially to Essam, Motaz and Romany who took care of us at the adult relax pool and in the lobby bar and Ali who cleaned our room. The lovely...

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Helpful?
Thank Linda-Claire
Dieter G, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Linda-Claire, We would first like to thank you for taking the time to post your feedback about your recent stay at our hotel. The fact that you enjoyed your holiday and had a relaxing time as planned is all we could wish for. On permanent basis we are looking for further opportunities to improve our hotel service. Therefore, rest...

Walsall, England
Reviewed 26 October 2016 via mobile

Just returned home from a 2 week stay at this enormous complex, stayed in room 6322 (09 Oct - 23 Oct 2016) I will list what we (wife and self) consider to be the bad points first which incidentally totally out weigh the good points:- 1. Floors around all swimming pools and leading to and from same is mega slippery...

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Helpful?
1Thank Tanjerina
ECMsteigen, General Manager at Steigenberger Aqua Magic, responded to this review

Dear Tanjerina, Thank you for sharing your feedback with us on TripAdvisor. We are always open for any comments from our guests and constructive criticism is always welcome, as these can help us, firstly, to better respond to the wishes of our guests and we thus continue to improve our service. We regret if you felt the ground around the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Steigenberger Aqua Magic is the Red Sea's best luxury family resort addition with comfortable rooms ideal for families guaranteeing privacy for both, parents and children, a generous pool landscape and its own certified aqua park suitable for children and adults. ... more   less 

Additional Information about Steigenberger Aqua Magic

Address: Yussif Afifi Road, Hurghada, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Price Range: $86 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Aqua Magic 5*
Number of rooms: 723
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline and Travelocity so you can book your Steigenberger Aqua Magic reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Steigenberger Al Dau Club Hotel Hurghada
Steigenberger Al Dau Hotel
Steigenberger Al Dau Resort
Hotel Style:
#19 Romantic Hotel in Hurghada
#19 Top resorts Hotel in Hurghada
#19 Family Hotel in Hurghada
#19 Spa Hotel in Hurghada
#32 Luxury Hotel in Hurghada
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Aqua Magic staff and other travellers.
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Questions? Get answers from Steigenberger Aqua Magic staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the pool room 5206 was good”
 of 5 bubbles VickyS323, 22 Mar 2017 | Read review
“If you want a quiet room ask to be away from the disco”
 of 5 bubbles fisherprince2016, 22 Mar 2017 | Read review
“I think it's all good .the good staff make the hotel xx”
 of 5 bubbles andyann2006, 20 Mar 2017 | Read review
“Enjoyed the room with view to entertainment”
 of 5 bubbles 468nasimp, 17 Mar 2017 | Read review
“Pool View, high floors”
 of 5 bubbles 791sameh, 14 Mar 2017 | Read review
5 of 5