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Hotel Silberstein

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289 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Düsseldorf
Level Contributor
3 reviews
3 hotel reviews
Reviewed yesterday NEW

The location of the hotel is good, as it is not in downtown, but just meet us away. Therefore it is quiet. Shops and restaurants are also close by, but one can eat In the hotel's restaurant. One can watch all sorts of animals and creatures either on the hotel premises will just meet us away. That's what makes The... More 

Review collected in partnership with this hotel

Helpful?
Thank norbertwaldmann
Winnipeg, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

The hotel was great! Everyone was friendly and very helpful. Food was amazing. We most of our meals at the hotel. They had a great selection. My most favourite dessert were the crepes. I would go back and stay again at this hotel.

Review collected in partnership with this hotel

Helpful?
Thank jhope204
Secaucus, New Jersey
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

The Silberstein Hotel is clean and beautiful, however,.the rooms are spartan. The breakfasts and dinners were wonderful. It's right up the road from the Darwin Center with the tortoise habitat as their neighbors! .

Review collected in partnership with this hotel

Helpful?
Thank Betty G
North Myrtle Beach, South Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2016

The Silverstein is everything is advertises and more. Nice size rooms, delicious breakfast buffet, good restaurant for lunch and dinner and a wonderful location. The staff goes above and beyond to ensure your comfort and an enjoyable stay. George, The Proprietor, is warm and welcoming and helpful with all questions and requests. He even lends a hair dryer for those... More 

Helpful?
Thank Mary Lou K
Bournemouth, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 September 2016

Super quality food with a small pool and very clean bedrooms. Some days we chose pancakes instead of food from the standard menu. The gardens were very beautiful and everyone extremely helpful to our Jules Verne group. Everything was within walking distance. We loved it...

Helpful?
1 Thank Susan B
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 August 2016

The Staff went above and beyond, and beyond again to be helpful, kind and knowledgeable towards us!!! It really is as beautiful as the pictures, definitely worth the high price tag to have meals included as well. The restaurant onsite is delicious, and a great place to meet other tourists and even enjoy a fresh made Nutella crepe in front... More 

Helpful?
2 Thank Michelle B
Kitchener, Canada
1 review
Reviewed 27 July 2016

My wife and I spent 4 nights in the Hotel Silberstein. Very disappointed at the size of the rooms, poor quality of mattress, the constant wetness on everything, and the various species of ants that infested our room. We made the hotel aware, but this did nothing to slow the bugs from getting into our room. Our final night our... More 

Helpful?
Thank tim705519
JSilber, General Manager at Hotel Silberstein, responded to this review

Dear Tim R, Thank you very much for your review and sharing your experience with us. I am very sorry you are disappointed of the size of your room. Unfortunately I can not address this issue, as I am not aware which room you were in. We will always make sure that a couple, especially staying with us for several... More 

Houston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2016

Although Av. Charles Darwin is not that long of a street, the Hotel Silberstein is nicely located at the eastern end -- close to the Darwin Research Center and away from the crowds. Its about seven blocks from the piers. Ours was one of the newer rooms; spacious and comfortable. The staff was quite gracious and helpful in all respects.... More 

Helpful?
1 Thank JandB31416
JSilber, General Manager at Hotel Silberstein, responded to this review

Dear JandB31416, Thank you very much for your kind review and positive feedback. We are always thriving to provide a memorable vacation to our guests! I am very happy you enjoyed your overall stay and the visit to Seymour, one of my favorite islands for day tour visits to see the Galapagos - like we have all seen in all... More 

St. Albert, Canada
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 11 June 2016

We hired a trip to Galapagos for 4 days and the agency in Ecuador continental side recommended Hotel Silberstein (who arranged the daily activities also through their own agency at the island). We were last the suite #1 with was excellent: large, very comfortable, great AC ( a must have). The staff was great.An the food one of the best... More 

Helpful?
3 Thank Canuck5711
Tonbridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2016

Lovely hotel good situation and great staff. The atmosphere was genuine and everybody was friendly and willing to help. You could step out of the hotel to enjoy shops or the antics of the animals in the market. Great place

Review collected in partnership with this hotel

Helpful?
1 Thank M S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
In 1991 family Silberstein bought the former Residencial Angermeyer from the long Galapagos inhabitants Angermeyer. It was known to be the No.1 Destination for information about the Islands. Today it has been rebuilt with all amenities to fulfill the expectations and beyond of our guests from all over the world. Our 24 comfortable rooms are all equipped with individual air condition and have a private bathroom with shower and permanent hot water, heated environmentally friendly by the sun. Our Restaurant offers international food and local specialties prepared by our professional team. For a complete vacation we offer any kind of tours, such as Diving with our attached Dive Center and Daily Tours, as well as airport transfers and in between the different islands. Contact us for more! ... more   less 

Additional Information about Hotel Silberstein

Address: Av. Charles Darwin y Seymour | 100 Meters From the Monument of Darwin, Puerto Ayora 200350, Ecuador
Region: Ecuador > Galapagos Islands > Santa Cruz > Puerto Ayora
Price Range: $280 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Silberstein 3*
Number of rooms: 24
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Also Known As:
Galextur Hotel Puerto Ayora
Hotel Silberstein Galapagos Islands/Puerto Ayora, Santa Cruz
Hotel Style:
#2 Romantic Hotel in Puerto Ayora
#4 Family Hotel in Puerto Ayora
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Silberstein staff and other travellers.
3 questions
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Brandon, Canada
over a year ago

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Questions? Get answers from Hotel Silberstein staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms I have seen were all quite nice. ”
 of 5 bubbles norbertwaldmann, 2 Dec 2016 | Read review
“The rooms are very clean, the grounds are gorgeous.”
 of 5 bubbles BettyG377, 25 Nov 2016 | Read review
“Upper floor overlooking the pool.”
 of 5 bubbles S1839FMsusanb, 17 Sep 2016 | Read review
“find a hotel other than this one.”
 of 5 bubbles tim705519, 26 Jul 2016 | Read review
“I left ten percent, with more to our waitress”
 of 5 bubbles , 13 Apr 2016 | Read review
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