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Estelar Santamar Hotel & Convention Center

Hotwire.comUSD 95*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 160*
USD 95*
USD 160*
USD 95*
USD 160*
USD 95*
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Estelar Santamar Hotel & Convention Center
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382 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Mobile, AL
Reviewed 13 March 2016

Although the place appeared almost empty our entire stay, when we arrived the front desk said there were no rooms available in the hotel and put us in a cabana room. It was the closest room to the beach so we thought that was great. That did not turn out to be the case. You could hear every word the...

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Helpful?
Thank rwr1226
Hoteles_Estelar, General Manager at Estelar Santamar Hotel & Convention Center, responded to this review
Google Translation

Respetado Cliente ,Gracias por compartir su experiencia en nuestro hotel y comentarios sobre el servicio, Presento mis más sinceras disculpas...

Miami, Florida
Reviewed 17 January 2016 via mobile

We went for a week and stayed at one of the cabanas near the pool. The staff is really friendly and willing to solve any request. The beach is probably the best in Santa Marta. The hotel is near the irotama resort but we found this beach to be more pleasant. The food was great. Needs a bit of remodeling...

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Helpful?
Thank Carlos G
Hoteles_Estelar, General Manager at Estelar Santamar Hotel & Convention Center, responded to this review
Google Translation

Señor Carlos G, ante todo agradecer el tiempo que nos dedicó para darnos a conocer en detalle sus excelentes comentarios...

Cape Town, Western Cape, South Africa
Reviewed 2 January 2016

This is a good family friendly resort. It is a 10 minutes by taxi from Rodadero. It is a bit farther off from the busy night life. The water and beaches are on the resort but the water is a bit dirty and dark. There are two nice pools and a restaurant and bar. You do need to reserve your...

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Helpful?
Thank Jorge B
Hoteles_Estelar, General Manager at Estelar Santamar Hotel & Convention Center, responded to this review
Google Translation

Señor Jorge B, Cordial saludo Señor. Ante todo agradecer el tiempo que nos dedicó para darnos a conocer en detalle...

Reviewed 5 December 2015 via mobile

Nice hotel with a very relaxing beach. There are a lot of vendors, but they respect if you just say no. They are so in need to make an income. The breakfast buffet was average, but it had a lot of options. The customer service was excellent. They helped us to have an early check in because we moved from...

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Helpful?
Thank Liliana G
Hoteles_Estelar, General Manager at Estelar Santamar Hotel & Convention Center, responded to this review
Google Translation

Señora Liliana ante todo agradecer el tiempo que nos dedicó para darnos a conocer en detalle sus excelentes comentarios sobre...

Reviewed 22 November 2015 via mobile

This hotel is amazing. The level of service and the beach are great. Food is pricey and must be better if you consider the price. But they serve you directly at the beach and that is worth the price. The breakfast buffet is very good and included on the room rate. The dinner buffet is variable and some days is...

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Helpful?
Thank Nmnavas
Hoteles_Estelar, Manager at Estelar Santamar Hotel & Convention Center, responded to this review

Dear Guest We appreciate the opportunity you gave us to serve you as you deserve, it has been a pleasure to know that we have met your expectations. We hope to have him back at our hotel one next time . Yours sincerely . Francisco José Coronado Manager ESTELAR Santamar Hotel & Centro de Convenciones

Reviewed 5 October 2015 via mobile

We had a great time here. The breakfasts were really good, everything you might want and I found the staff really friendly. They had no problems changing us to a room closer to the sea. The food in the evenings wasn't as nice.my key recommendation would be for the hotel to invest in mosquito nets for the bedrooms as I...

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Helpful?
Thank Caroline D
Hoteles_Estelar, General Manager at Estelar Santamar Hotel & Convention Center, responded to this review
Google Translation

Señorita Caroline Cordial saludo estimada Señorita Caroline. Ante todo agradecer el tiempo que nos dedicó para darnos a conocer en...

St. Paul
Reviewed 23 July 2015

We recently stayed at this establishment for four days with family friends. I would like to preface this right away with saying that this is the first time I have ever written anything even slightly negative about an establishment or tour, but felt that it was justified this time. When we arrived, our rooms were not ready even though check-in...

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Helpful?
Thank worldtravelerSt_Paul
Hoteles_Estelar, Manager at Estelar Santamar Hotel & Convention Center, responded to this review

DEAR GUEST Yours faithfully, Through this email we offer our sincere apologies for the inconvenience and discomfort during your stay in ESTELAR Santamar Hotel. I inform you that we have taken internal corrective measures to avoid situations such as those described by you happen again. For us it is very important the satisfaction of our customers, so we work every...

Toronto, Canada
Reviewed 25 February 2015

I would recommend this place without any qualifications. Great service, friendly staff. Efficient tour agency on site; nice amenities. And you can't beat the location. Steps from the surf; Nice and quiet. Espero que regressor pronto!

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Helpful?
Thank David E
Hoteles_Estelar, General Manager at Estelar Santamar Hotel & Convention Center, responded to this review

Dear Guest Yours sincerely. We are pleased to have great commentaries from you and we value your appreciations in ESTELAR Santamar we are working to provide our guests with exceptional service that will overcome the expectations of our customers. We hope to have you back in our Hotel Sincerely. Carlos Leal B. General Manager STELLAR Santamar Hotel & Convention Center

Pompton Lakes, New Jersey
Reviewed 20 February 2015

I have stayed at hotels all over the world, but I do not recall ever staying at a hotel like this one. First off, security is a joke. They check cars and reservations at the front gate, but anyone and everyone can enter the property from the beach. There is no effort to stop the street vendors at all. For...

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Helpful?
2Thank Grosey62
Hoteles_Estelar, General Manager at Estelar Santamar Hotel & Convention Center, responded to this review

Dear guest Yours sincerely appreciate and value your comments and observations, these allow us to make the necessary adjustments to provide the best service, which characterized us. Immediately, we climbed its recommendation to the areas responsible to take the necessary corrective. We apologize for the bad experience. We hope to have him back to our hotel and let us show...

Reviewed 4 February 2015

Our group stayed here while on a 10 day medical mission to Cienega. The accommodations were very adequate for our situation. The staff speaks limited English bet is generally very helpful. There is a taxi stand on the property which makes travel to restaurants and shopping areas convenient. The hotel offers terrific buffet style breakfasts!

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Helpful?
Thank SF_Cowboy
Hoteles_Estelar, General Manager at Estelar Santamar Hotel & Convention Center, responded to this review

Dear Guest We appreciate the opportunity you gave us to serve you as you deserve, it has been a pleasure to know that we have met your expectations. We hope to have him back at our hotel one next time. Yours sincerely. Carlos Leal Becerra Manager ESTELAR Santamar Hotel & Centro de Convenciones

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
ESTELAR SANTAMAR HOTEL & CONVENTION CENTER A PLACE THAT HEIGHTENS EVERY EVENT Located in the area of Pozos Colorados, a few minutes from the city, and by one of the most spectacular beaches of Santa Marta, ESTELAR Santamar Hotel & Convention Center is the epicenter of the most important events in the city, thanks to its impressive Convention Center, and the place in which all spaces, environments and activities combine to make unforgettable every business or relaxing visit. A place where all your trips are great events. RNT #1262 Pozos Colorados Convention Center with 12 Meeting Rooms Independent from the hotel, constituted by 12 meeting salons with capacity from 20 to 1,200 people, exhibition space and logistics for registration and accreditation. All the needed technology, infrastructure and services for your events. Services/Amenities: 24-Hours Room Service / Business Center / Internet Room / Laundry Service / 3 pools / Tennis Court / Jacuzzi / Entertainment activities / Shuttle / Wireless Internet Access / Gift shop. Restaurants & Bars: Mar de Leva Restaurant / Tamajar Ba. ... more   less 

Additional Information about Estelar Santamar Hotel & Convention Center

Address: | Kilometro 8 Via a Barranquilla Pozos Colorados, Santa Marta, Colombia
Region: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Price Range: $87 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Estelar Santamar Hotel & Convention Center 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Estelar Santamar Hotel And Convention Center
Estelar Santamar Hotel Santa Marta
Santamar Hotel
Estelar Santamar Santa Marta
Hotel Style:
#5 On the Beach Hotel in Santa Marta
#6 Family Hotel in Santa Marta
#6 Romantic Hotel in Santa Marta
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Questions & Answers

Here's what travellers have asked, with answers from Estelar Santamar Hotel & Convention Center staff and other travellers.
8 questions
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Questions? Get answers from Estelar Santamar Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near beach and restaurant.”
fernandar852, 12 Mar 2017 | Read review
“ask for a room facing the ocean for better veiws”
Ravenscryy, 14 Dec 2016 | Read review
“The villas located away from the pool, we had one on the 1st floor near the beach.”
  • villa view
BogotaJim, 27 Jul 2016 | Read review
“Bungalows close to the beach are nice and quiet”
fannyamelie, 28 May 2016 | Read review
“certainly not a cabana room”
rwr1226, 12 Mar 2016 | Read review
5 of 5
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USD 95* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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