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Hilton Garden Inn Santa Marta

Traveller (44)
Room & Suite (53)
Pool & Beach (7)
Overview
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Carrera 1C No. 24-04 Calle 24 No. 1A-39, Santa Marta 470004 Colombia See on map
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Additional information
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Offers from Hilton Garden Inn Santa Marta
Hotel deals
About
Description
Near Santa Marta's Bay, Hilton Garden Inn Santa Marta offers comfortable guest rooms and thoughtful amenities in location convenient to many of the area's top attractions.Start your day with a cooked-to-order More breakfast in The Garden Grille. Enjoy the views while relaxing by our outdoor pool, or stay fit in our 24-hour fitness center both located on the 17th floor. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Free Parking
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
132
Price range
USD 65 - USD 188 (Based on Average Rates for a Standard Room)
Location
Colombia > Magdalena Department > Santa Marta District > Santa Marta
Nearby
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Reviews & more
122Reviews
131Photos
2Q+A
2Room tips
Traveller rating
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  • 24
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  • English
Show reviews that mention
When my wife and I went to Santa Marta recently, as part of our 3-week trip around Colombia, we opted to stay here, particularly since we are Hilton Honours Reward members. Immediately upon our arrival we were very glad that we'd done so.

We'd been offered a really good rate for
Read more
Response from HGI2018, Front Office Manager at Hilton Garden Inn Santa Marta
Responded 2 weeks ago
Dear Mr peter, First of all, we want to thank him for having chosen us as his hotel in Santa Marta during his recent visit to the city and he has dedicated a few minutes to answer our survey of service evaluation, which allows us to monitor the quality of them through the Valuable opinion of our clients. At Hilton Garden Inn Santa Marta we strive to provide our guests with a quality service that meets their expectations and receive from us a little more than expected, which is why we have taken careful note of the result of your survey which helps us to continue improving our service every day. We say goodbye with a warm greeting, but not before reminding you that this is your home in Santa Marta and that it will always be a pleasure to serve you! Thank you. Cordially, Laura Saldua Front Desk Manager
Read more
Excellent hotel at great prices. Rooms are perfectly sized, prices are so friendly. Full service hotel, pool on top floor with amazing views. Very helpful and friendly staff. Great Location! Just GREAT!
Read more
Review collected in partnership with Hilton Garden Inn
Response from HGI2018, Front Office Manager at Hilton Garden Inn Santa Marta
Responded 2 weeks ago
Dear Mr Adam, Thank you for letting us know how your experience was at our Hilton Garden Inn Santa Marta hotel. I am so glad that you really enjoy your stay in our hotel and we hope you come back soon! Warm Regards, Sincerely, Laura Saldua Lopez Front Office Manager
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I booked the hotel for the last night of a 2 week trip around Colombia. The rooms were nice and the communal spaces were very pleasant.

The best part for me was the staff service, I had accidentally left my suit in the cupboard. The staff quickly identified my suit and posted it
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Response from HGI2018, Front Office Manager at Hilton Garden Inn Santa Marta
Responded 2 Nov. 2018
Dear Mr Jones, I am so glad to read these comments. I am happy that we could met your expectations and finally your suit it is in London. We all worked like a team and for us it is really important that you feel satisfied with the service we provided to you, I hope to see you again next time in your visit to Santa Marta City, remember Hilton Garden Inn Santa Marta is always going to be your home and thank for mention us in the survey we really appreciated. Hope you come back soon! My best regards for you, Sincerely, Laura Saldua Lopez Front Office Manager
Read more
A modern, nearly brand-new hotel.

Staff were very pleasant and professional. The location is just-right for most purposes. Everything is clean, bright, and there's modern touches like touch-based keycards and high-efficiency cooling. The room had hardwood floors and well-design
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Response from HGI2018, Front Office Manager at Hilton Garden Inn Santa Marta
Responded 9 Oct. 2018
Dear Mr Omar, Thank you for sharing the experience from your recent visit to Hilton Garden Inn Santa Marta! Your feedback is incredibly valuable to us and we appreciate you taking time to share these comments. We value you as our loyal guest and look forward to serving your lodging needs again in Hilton Garden Inn Santa Marta. Hope to see you soon! Warm Regards, Sincerely, Laura Saldua Lopez, Front Office Manager
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When making the reservation online forgot to request applicable discounts and after confirmation called Hilton Bogotá who assured us that any valid discounts would be applied at checkout time. When we checked out the AARP discount was not valid since the desk clerk did not know
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Review collected in partnership with Hilton Garden Inn
Response from HGI2018, Front Office Manager at Hilton Garden Inn Santa Marta
Responded 26 Sep. 2018
Dear Ms Robles, First of all, we would like to thank him for having chosen us as his hotel in Santa Marta during his recent visit to the city and for him to have dedicated a few minutes to answer our service evaluation survey. It is pleasing for us to have guests who through their comments allow us to know the perception of the service received, they contribute to the strengthening of our operation and give us the possibility of implementing concrete actions in search of continuous improvement. You are a very important client for the Hilton chain and we are very sorry that our hotel has not met your expectations, it is our duty to always offer the best service and we work every day so that our guests feel well cared for and receive the attention that characterizes us like Hilton chain. Taking into account your comments, the AARP Discount it is only available in the moment you want to book through the webpage. Those discounts apply when you join into our Hilton Garden Inn webpage. I would like very respectfully to ask what we can do for you to help us change that image that was taken from our hotel, for us it will be a pleasure to help you. I will be attentive to your comments. Thank you. Cordially, Laura Saldua Lopez Front Office Manager
Read more
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Photo provided by managementHilton Garden Inn Santa Marta
Guest room
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View from 12th story hallway
Photo provided by managementHilton Garden Inn Santa Marta
Previous
Tiene parqueadero?
buen dia .... por supuesto tiene parqueadero exterior.
0 votes
Show all answers
cuantas habitaciones cuenta el Hotel?
"Try and get a room on a high floor if possible. The views of the bay are wonderful."
"Try to get a seaside view!"
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