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Zuana Beach Resort

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1,289 Reviews from our TripAdvisor Community

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There are newer reviews for Zuana Beach Resort
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Showing 100: English reviews
Medellín, Colombia
Level Contributor
214 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 15 February 2012

The Zuana Hotel is alrady a well known place in Santa Marta and has held a good reputation as well. I liked the rooms, though some of them seemed to be a bit outdated and needed a little renovation. Ours was actually ok and found it appropiate for our weekend needs, though I'd strongly recommend a face lift to keep... More 

Helpful?
1 Thank ColombiaJuanSe
Bogota
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 November 2011

Went in August 2,011 for vacations with my Family. Stayed for a week as we used our time share, we travel by car from Cartagena using a van service that cost $250.000 pesos, about US$130. We arrived Saturday and although the place was full, the check-in was very fast as the hotel management had placed more people for receiving guests.... More 

Helpful?
Thank tavopri
Ventura County Coast, California
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 27 October 2011

Avoid the Zuana Beach Resort. The bed base is poured concrete topped by a mattress as hard as a rock. The sofa also has a poured concrete base. Maintenance in the resort and construction on the high rise next door starts early and makes sleeping in and enjoying quiet by the pools impossible. The food buffets are skimpy and mediocre... More 

Helpful?
6 Thank I_am_retired_early
St Petersburg
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 October 2011

My wife and I stayed at the Zuana Beach resort for a week while sightseeing the Santa Marta area. The property shows evidence of deferred maitenance in the common areas and the rooms; however, the pool and beach areas are nicely landscaped and were clean. Of note were the hotel staff which was helpful and accomodating, and the hotel's restaurant... More 

Helpful?
Thank jgjimenez
Miami, Fl
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 July 2011

We exchanged our timeshare in Gatlinburg for Zuana Beach Resort. For starters, it is not easy to get to this area because the Santa Marta airport has limited flight schedules. It's mostly national flights. We took a "puerta a puerta" which consist of a small van which picks up passengers from their home or hotels and delivers them to their... More 

Helpful?
2 Thank LisM3
Westminster, California
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 March 2011

I exchanged a week in Maui to stay at this Resort. My ex wife and her sister had stayed here a few years ago and said it was really nice. The staff was very accommodating and helpful in all aspects of my stay. The only draw back is the resort is a 10 to 15 minute taxi ride from Santa... More 

Helpful?
4 Thank Colin51
east elmhurst
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 October 2010

I made a difficult reservation to this hotel-resort because the phone numbers listed on their website weren't working , so I manage to do the booiking tru another website. any how I want to make this very brief and concise so that you don't make the same mistake I did. Stay away not only from this Resort but from any... More 

Helpful?
8 Thank gigatech
Texas
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 14 January 2010

This resort is beautiful, perfect for families who want to relax, swim and eat good food. Excellent food. The avocado salad was delicious. Sta. Marta is a beautiful city, nice calm beach, very friendly people, and the security was excellent. The food was great. We have two children a 13 year old and a 10 year old they had a... More 

Helpful?
2 Thank wolfdenTexas
Henderson, Nevada
Level Contributor
274 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 9 October 2009

I traded a timeshare week to get myself to the Zuana, so I'm not sure what the prices are to determine the "value," but it was a great value for me! :) This was my first time to Colombia, so I wasn't sure what to expect. Bogota's airport was a bit of pain on the way in...beware of "helpers" who... More 

Helpful?
1 Thank Angela M
Lima, Peru
Level Contributor
111 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 10 May 2009

Although the hotel is older, the rooms are clean and well maintained. The hotel is close to the main highway and there is some traffic noise. The food is buffet style and was excellent with great service (tips go a long way to ensure the service). There is a children's menu as well. The pools are ideal for children, especially... More 

Helpful?
2 Thank SDBLima

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Between the mountains and the Colombian caribbean sea you find Santa Marta, the oldest city in South America. In the middle of this tropical paradise and its charm is Zuana Beach Resort. This five star resort offers privileged landscapes and amazing tourist activities that allow relaxation and recreation of its visitantes. In Zuana you can have it all, the best beaches, great service and exclusive accommodation, which makes this the ideal destination to visit and enjoy. ... more   less 

Additional Information about Zuana Beach Resort

Address: Carrera 2 No. 6-80 | Bello Horizonte, Santa Marta 470006, Colombia
Region: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Price Range: $144 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Zuana Beach Resort 3.5*
Number of rooms: 330
Reservation Options:
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Also Known As:
Zuana Beach Hotel Santa Marta
Zuana Beach Santa Marta
Hotel Style:
#3 Family Hotel in Santa Marta
#3 Spa Hotel in Santa Marta
#3 On the Beach Hotel in Santa Marta
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Questions & Answers

Here's what travellers have asked, with answers from Zuana Beach Resort staff and other travellers.
32 questions
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Questions? Get answers from Zuana Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book from tripadvisor and/or getaroom, you will loose time and money”
 of 5 bubbles DavidACorona, 11 Nov 2016 | Read review
“elevators are near the lobby only not on the beach end of Tower 1”
 of 5 bubbles jayl381, 26 Oct 2016 | Read review
“A view to the beach is the way to go”
 of 5 bubbles Mike90503, 19 Mar 2016 | Read review
“If you want wifi in your room get a room closer to reception.”
 of 5 bubbles Justkirkers, 26 Feb 2016 | Read review
“pool or ocean view”
 of 5 bubbles 655beverlyr, 23 Dec 2015 | Read review
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