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Zuana Beach Resort

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1,308 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Oviedo, Principado de Asturias
Reviewed 26 July 2012

The hotel furniture and facilities look old, although the rooms are big and fresh. Nice private beach and pool area. The food quality is not remarkable and it takes very long before you get served. In general, I would say that it is a very normal beach hotel

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Thank Payega
Miami, Florida
Reviewed 10 July 2012

This pool made it really easy to relax. On our first night we had a slight problem with the AC and the safe because of a power outage from a big storm, and they were very responsive to our problem, and upgraded us to the next door room instead. It turned out to be a large suite with a modern...

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Thank Marketmiami1
Bogota, Colombia
Reviewed 1 July 2012

Terrible service at restaurant, beds that easily could be rocks. When asked for help to a manager and complaint about the service comparing it with Irotama's (which I've been there recently) she went nuts, asking me for respect!! ( what the h...!) Never going back to that dreadful place.... :(

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7Thank Viajero E
United States
Reviewed 24 April 2012

We came to Santa Marta in April for a family vacation. The positives: The resort is very clean and is in very good shape. The people are very nice and accommodating. The pool area is probably the highlight of the resort, VERY nice. The resort was full according to the front desk but the pool area and the beach were...

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4Thank Tim C
Medellín, Colombia
Reviewed 15 February 2012

The Zuana Hotel is alrady a well known place in Santa Marta and has held a good reputation as well. I liked the rooms, though some of them seemed to be a bit outdated and needed a little renovation. Ours was actually ok and found it appropiate for our weekend needs, though I'd strongly recommend a face lift to keep...

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1Thank ColombiaJuanSe
Bogota
Reviewed 1 November 2011

Went in August 2,011 for vacations with my Family. Stayed for a week as we used our time share, we travel by car from Cartagena using a van service that cost $250.000 pesos, about US$130. We arrived Saturday and although the place was full, the check-in was very fast as the hotel management had placed more people for receiving guests....

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Thank tavopri
Ventura County Coast, California
Reviewed 27 October 2011

Avoid the Zuana Beach Resort. The bed base is poured concrete topped by a mattress as hard as a rock. The sofa also has a poured concrete base. Maintenance in the resort and construction on the high rise next door starts early and makes sleeping in and enjoying quiet by the pools impossible. The food buffets are skimpy and mediocre...

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6Thank I_am_retired_early
St Petersburg
Reviewed 5 October 2011

My wife and I stayed at the Zuana Beach resort for a week while sightseeing the Santa Marta area. The property shows evidence of deferred maitenance in the common areas and the rooms; however, the pool and beach areas are nicely landscaped and were clean. Of note were the hotel staff which was helpful and accomodating, and the hotel's restaurant...

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Thank jgjimenez
Miami, Fl
Reviewed 19 July 2011

We exchanged our timeshare in Gatlinburg for Zuana Beach Resort. For starters, it is not easy to get to this area because the Santa Marta airport has limited flight schedules. It's mostly national flights. We took a "puerta a puerta" which consist of a small van which picks up passengers from their home or hotels and delivers them to their...

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2Thank LisM3
Westminster, California
Reviewed 21 March 2011

I exchanged a week in Maui to stay at this Resort. My ex wife and her sister had stayed here a few years ago and said it was really nice. The staff was very accommodating and helpful in all aspects of my stay. The only draw back is the resort is a 10 to 15 minute taxi ride from Santa...

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4Thank Colin51

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Between the mountains and the Colombian Caribbean sea you find Santa Marta, the oldest city in South America. In the middle of this tropical paradise and its charm is Zuana Beach Resort. This five star resort offers privileged landscapes and amazing tourist activities that allow relaxation and recreation of its visitantes. In Zuana you can have it all, the best beaches, great service and exclusive accommodation, which makes this the ideal destination to visit and enjoy. ... more   less 

Additional Information about Zuana Beach Resort

Address: Carrera 2 No. 6-80 | Bello Horizonte, Santa Marta 470006, Colombia
Region: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Price Range: $155 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Zuana Beach Resort 3.5*
Number of rooms: 330
Reservation Options:
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Also Known As:
Zuana Beach Hotel Santa Marta
Zuana Beach Santa Marta
Hotel Style:
#3 Spa Hotel in Santa Marta
#3 On the Beach Hotel in Santa Marta
#3 Family Hotel in Santa Marta
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Questions & Answers

Here's what travellers have asked, with answers from Zuana Beach Resort staff and other travellers.
34 questions
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Questions? Get answers from Zuana Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower 2 seems the best”
 of 5 bubbles johnyoung22222, 18 Jan 2017 | Read review
“Ask for a ocean view in the new tower if you don't you will get the old building in front of the kiddie pool.”
 of 5 bubbles 468jamaalw, 5 Jan 2017 | Read review
“Don't book from tripadvisor and/or getaroom, you will loose time and money”
 of 5 bubbles DavidACorona, 11 Nov 2016 | Read review
“elevators are near the lobby only not on the beach end of Tower 1”
 of 5 bubbles jayl381, 26 Oct 2016 | Read review
“A view to the beach is the way to go”
 of 5 bubbles Mike90503, 19 Mar 2016 | Read review
5 of 5
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