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Zuana Beach Resort

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Traveller (690)
Pool & Beach (249)
Room & Suite (196)
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Overview
  • Excellent48%
  • Very good30%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“new tower”(8 reviews)
“star resort”(4 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,749)
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Traveller rating
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45
37
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33
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All reviewsnew towerclose to the airportstar resorttoaster ovenfood in the main restaurantcharged pesosnice resortthe wi fiinternational hotelpools are greatkids poolel rodaderorestaurants and barstayrona national parkdoggiesfantasticobeaches
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111 - 115 of 138 reviews
Reviewed 2 July 2013 via mobile

We stayed in this hotel for 4 nights and were terribly disappointed. While the facilities are excellent with nice features, good beach an pool areas and comfortable well decorated rooms, the service and the food were shockingly terrible. The staff tries to be hospitable but...More

3  Thank Gpradilla
Reviewed 28 June 2013

At such an expensive rate I was expecting a lot more. It has some very nice pools, but several parts of the hotel were under construction so we had to ask to change rooms. Our first room came with banging noises at 7 am and...More

3  Thank EEdanceGal
Reviewed 10 June 2013

We stayed for a week in the beginning of June and really enjoyed our stay. The staff were very good and we have no complaints about reception. We were in the old part but the room was clean and tidy and well serviced. We did...More

3  Thank Larry C
Response from Socialmediazuana, Manager´s representative at Zuana Beach ResortResponded 15 June 2013

Thank you very much for your comments. It has been a real pleasure to have you and your family here at Zuana Beach Resort and in our country as well. We and our entire personnel are committed to high service standards to guarantee our visitors...More

Reviewed 21 April 2013

So after reading all of the other reviews, we decided to go to Zuana Beach Resort anyway! This is a very nice property, directly on the beach, has five swimming pools and delightful staff. It is set up as a week-long stay hotel, predominantly for...More

4  Thank 899,999
Reviewed 19 March 2013

We were at Zuana in October 2012 with family. This was our second trip to the resort. Just like the first time, Zuana did not disappoint!! We are always treated like family when we visit. Caliche and Nelson are absolutely amazing!!!! We can not say...More

4  Thank Tammy M
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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Free Internet
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
USD 100 - USD 239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Santa Marta
#6 On the Beach Hotel in Santa Marta
#7 Spa Hotel in Santa Marta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 100 - USD 239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Santa Marta
#6 On the Beach Hotel in Santa Marta
#7 Spa Hotel in Santa Marta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (690)
Pool & Beach (249)
Room & Suite (196)
Dining (61)
Amenities (90)
Family and Play Areas (23)
Business Centre & Event Rooms (9)
Questions & Answers
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benpaone
16 March 2017|
AnswerShow all 3 answers
Response from johnyoung22222 | Reviewed this property |
Sorry, I don't know if that room will have a beach view. The hotel can tell you that. There is a laundromat on the main floor, and it's expensive. Our room did not have washer and dryer.
0
Votes
Glendall S
16 January 2017|
AnswerShow all 2 answers
Response from JAMAAL W | Reviewed this property |
shuttle
0
Votes
Leonor0822
26 October 2016|
AnswerShow all 5 answers
Response from Monicasdc | Reviewed this property |
Yes !! Very easy.
1
Vote
Room Tips
"Only stay if you can get in the new tower. The other section is old, and not worth the same $$"
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"Go somewhere else"
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"The hotel has a supermarket for snacks."
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"The higher floors offers the best view to the ocean..."
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