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Best Western Plus Santa Marta Hotel

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Traveller (102)
Room & Suite (24)
Pool & Beach (19)
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Overview
  • Excellent62%
  • Very good30%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Reviews (204)
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21
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All reviewsmodern hotelrooftop pool is greatgreat hotelstayed hererooms are cleanroom serviceenjoyed my staycomfortable bedwithin walking distancetop floorparque de los noviostayrona parkgymtaxiresolvednoisepassport
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1 - 5 of 38 reviews
Reviewed 5 days ago

Close to the beach and the staff is excellent. They try very hard to take care of you. The pool has an excellent view. They have a bar next to the pool and the gym is there to. Makes for a great day. You have...More

Thank loaferln
Response from Jorge Alberto R, Director de Recepción at Best Western Plus Santa Marta HotelResponded 4 days ago

Dear Loaferln. Thank you very much for that very flattering comment, it is a pleasure to read those words and know that with us he had a magnificent and legendary experience, that every detail was of his total pleasure. For us, your feedback is the...More

Hotel's Favourite
Reviewed 4 May 2018 via mobile

The location is great for exploring Santa Marta on foot, the area feels safe (even when walking back at night). The rooms are really comfortable and clean. The breakfast is good and the staff are really helpful (we needed medical help in the middle of...More

Thank Annette H
Response from Jorge Alberto R, Director de Recepción at Best Western Plus Santa Marta HotelResponded 31 May 2018

Dear Annette H Thanks for your review, it was a pleasure have your visit in our hotel, Santa Marta is one of the most Beautifull cities in Colombia and his people is waiting for you again. Best Regards.

Reviewed 3 weeks ago via mobile

Executive summary: - Relatively central - Friendly staff - Decent bedroom - Decent breakfast - Go out for lunch and dinner - Generous variety of TV channels, albeit most are in Spanish, especially during the World Cup - We appreciated the special breakfast they arranged...More

Thank Patrik K
Response from Jorge Alberto R, Director de Recepción at Best Western Plus Santa Marta HotelResponded 4 days ago

Dear Patrik K Thank you for taking the time to share your impressions with us after your stay at the Best Western Plus Santa Marta Hotel. All comments are important to us and we consider them opportunities to provide a better service every time. Be...More

Reviewed 13 February 2018

Stayed here for 2 days and really liked it. This Best Western is much nicer than what you see back in the US. It has a real nice rooftop pool on or about the 17th floor with a nice view of the mountains and the...More

Thank Jafo19D
Response from Jorge Alberto R, Director de Recepción at Best Western Plus Santa Marta HotelResponded 14 February 2018

Dear Jafo 19 D Thank you for taking the time to share your impressions with us after your stay at the Best Western Plus Santa Marta Hotel. All comments are important to us and we consider them opportunities to provide a better service every time....More

Reviewed 13 January 2018

The hotel has a terrace with great view of the city, the port and the sea. With a nice pool that is not crowded, bar serves well prepared drinks. It has walking distance to many restaurants and bars in Santa Marta. Going to the Tayrona...More

1  Thank John F
Response from Jorge Alberto R, Director de Recepción at Best Western Plus Santa Marta HotelResponded 17 January 2018

Dear John F Thank you for taking the time to share your impressions with us after your stay at the Best Western Plus Santa Marta Hotel. All comments are important to us and we consider them opportunities to provide a better service every time. For...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 67 - USD 128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 67 - USD 128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (102)
Room & Suite (24)
Pool & Beach (19)
Dining (17)
Family and Play Areas (11)
Business Centre & Event Rooms (4)
Questions & Answers
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Jillian M
28 November 2016|
AnswerShow all 2 answers
Response from Jorge Alberto R | Property representative |
Yes, We do. The hotel offers transfer pick up form the airport.
1
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Google Translation
Room Tips
"Get a room on a higher floor on the ocean side for a bay view."
Read review
"Ask for Sea view rooms"