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Decameron Aquarium

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Decameron Aquarium
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2,849 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Ottawa, Canada
Reviewed 4 days ago NEW

I stayed here for two weeks from January 12/17 to January 26/17. Ala carte meals are not bad, there are five restaurants that you can reserve for a nice dinner lots of swimming in pool as well as the sea in the hotel. The rooms are pretty clean and well kept. Beds are clean and comfy,t he bathroom is nice,...

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Helpful?
1Thank David H
Amsterdam, The Netherlands
Reviewed 2 weeks ago

The Decameron hotel/resort is based on the 'all inclusive' concept and we paid like $ 400 per night, The concept itself is good, the way they do it however is not so good. The hotel feels like a 2-3 star hotel. It allready starts with the check-in. We were send to a big room with many chairs where we ladies...

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1Thank Thomas S
Reviewed 3 weeks ago via mobile

The check in is at 3pm but we got our rooms at 4.30 pm, and we were placed in the worst rooms. Never ever accept to stay in tower 16, it is in front of a discoteck and one of the hotel's restaurants is in the first floor, too noisy! We couldn't sleep at all! In general, the service is...

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3Thank Omar S
temecula
Reviewed 3 weeks ago

The only good thing was the beautiful turquoise water to swim in and the view from the room. The "all inclusive" was terrible and a complete waste of our money. The buffet offered 3 times a day was marginal. The "specialty restaurants" were acceptable but ordinary. The worst part was that we were only allowed to make a reservation "the...

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2Thank ingep0227
Miller A, Gerente at Decameron Aquarium, responded to this review

good afternoon I appreciate the comments you made about the wonderful views of the sea from the Aquarium Hotel. I regret that your stay was not pleasant. We hope that you return to visit Decameron hotels and that this experience will not stop you from returning. Miller Arias Generall Maneger

Criciuma, SC
Reviewed 3 weeks ago via mobile

Decameron Aquarium might not be the nicest hotel in San Andres, but it's my favorite. Most blocks have been erected over the limestone from the coral that originated the island just over the sea. You could say that if you jump from your balcony you would fall in the sea.

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2Thank José Nestor C
Miller A, Gerente at Decameron Aquarium, responded to this review

Good afternoon Comments like this shows that we make every effort to maintain quality standards towards our guests. Please do not wait to visit us again. Miller Arias Gerente General

Cali, Colombia
Reviewed 30 November 2016

I would not mention anything in regards to the degraded condition in which the hotel is. My primary focus is in the absolute poor customer service experience my family and friends underwent during our stay there. I was celebrating my anniversary celebration and a have a party of 13 friends and relatives lodged at this “Hotel”. The staff have some...

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3Thank vivipatica
Bogota, Colombia
Reviewed 23 November 2016

This is a very good hotel option to stay in San Andres Island with beautiful sea views from all over the places of the hotel including from rooms. Honestly the rooms requires to be refurbished , together with bathrooms , but in general if you are not too demanding , they are acceptable . Buffet services for breakfast , lunch...

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1Thank Gustavo G
VA
Reviewed 24 October 2016

This is a mixed review but it kind of went downhill at check in. To make our reservation we called the number on the hotel’s website so it’s not like we booked from Trip Advisor or Booking.com or some other 3rd party. We told the reservations person that we would arrive late Friday night and leave really late on Sunday...

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3Thank Jafo19D
Miller A, Gerente at Decameron Aquarium, responded to this review

Dear Mr. We would like to thank you for choosing us and for taking your time to give us your feedback, as your comments are important to us. As per our hotel standard the check in is from 3:00 pm to 5:00 pm and the checkout is at noon. The late check out service is not managed by our commercial...

Corona, California
Reviewed 25 September 2016

This is a very old hotel that has degraded so much that it is impossible for staff to maintain. Rust has surfaced from all metal frames and balconies. The hotel staff is not trained and customer service is practically non-existent. It took 1 hour and 40 minutes to check in. Although the hotel had the Expedia reservation they demanded that...

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2Thank adis48
Miller A, Gerente at Decameron Aquarium, responded to this review

Dear guest, Hereby we would like to thank you for choosing Royal Decameron Aquarium Hotel for your vacation and for taking your time to give us your feedback. We have corrected the information that was given to Expidia.com in regards to the to our rooms accommodation details (the report was sent). Upon the arrival of our guests, they are registered...

Reviewed 25 September 2016 via mobile

It is a very good hotel! Before going to Aquarium, I was unsure if Marazul was better. Staying in Aqurium was the best choice. Location is great, right in the center very close to lot of stores and the downtown beach. We stayed in a room right in front of the ocean (waking up watching the sunrise from bed was...

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1Thank Isabella B
Miller A, Gerente at Decameron Aquarium, responded to this review

Miss Isabela Thank you for choosing us for your vacation experience, we are happy to know that you had a great time. We hope to have the opportunity to serve you once again in the near future. Yours sincerely MILLER ARIAS General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Beachfront
  • Room Service
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
Official Description (provided by the hotel)
In the midst of an Antillean environment, this resort has an exceptional architecture with circular towers overlooking the sea at ‘Punta Hansa’ – at the northern end of the Island of San Andres – which allow for wonderful panoramic views of the Caribbean Sea. These buildings are alongside a long wooden dock that leads to a natural pool in the sea and with an aquatic platform ideal for snorkeling and other water sports. The Decameron Aquarium is located approximately 10 minutes from the airport and is a well sought out location for tourists since the longest and most beautiful beach of the island is located only a few blocks away, surrounded by a boardwalk, parallel to a commercial area with restaurants, discos and the most exclusive bars. You will enjoy an enchanting paradise that can be explored completely on foot and where a cultural mixture of English, Spanish, Pirates and Corsairs can be explored. ... more   less 

Additional Information about Decameron Aquarium

Address: Avenida Colombia 1-19, San Andres Island, Colombia
Region: Colombia > San Andres and Providencia Department > San Andres Island
Price Range: $318 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Decameron Aquarium 3.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Royal Decameron Aquarium Hotel San Andres Island
Hotel Style:
#2 Top resorts Hotel in San Andres Island
#2 Spa Hotel in San Andres Island
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Questions & Answers

Here's what travellers have asked, with answers from Decameron Aquarium staff and other travellers.
136 questions
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Questions? Get answers from Decameron Aquarium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“far from the swimming pool (there are quite noisy parties in there)”
 of 5 bubbles 291henriquec, 30 Aug 2016 | Read review
“You should say right away that you would like a room with sea view and give a little tip of like 10.000 pesos”
 of 5 bubbles Franzipanda, 19 Aug 2016 | Read review
“My room was directly on the ocean and I loved it. choose the new building which has elevator, number starting with1600s”
 of 5 bubbles Nkee, 22 Jun 2016 | Read review
“Ask for a room in the tower with elevator.”
  • View from room 1014
  • Room
 of 5 bubbles JuanFranToronto, 28 May 2016 | Read review
“Tower 1, 2 or 3 with first floor oceanview”
 of 5 bubbles FiestaSun, 13 May 2016 | Read review
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