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Dann Carlton Medellin Hotel

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Traveller (251)
Room & Suite (209)
Dining (52)
Overview
  • Excellent50%
  • Very good24%
  • Average15%
  • Poor6%
  • Terrible5%
Travellers talk about
“tony romas”(2 reviews)
“low floor”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Reviews (541)
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178 results
Traveller rating
63
49
36
20
10
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LanguageEnglish
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63
49
36
20
10
Show reviews that mention
All reviewstony romasinitial experiencelow floorgreat air conditioningweight roomnice poolfront desk attendantlight switchesseen better daysrooms are decentminute drivenice hotelbed and pillowsdirect tvmain restauranttop floorpleasant stay
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1 - 5 of 178 reviews
Reviewed today via mobile

The Hotel had poor service, almoust no one spoke english and the people working there were often unpolite. Everytime we asked for something our wishes were ignored (restaurant reservations, fresh towels, shower gel, room service, help to organize tours...all impossible). The answer I heard most...More

Thank Tali S
Reviewed 1 week ago

I stayed at the Dann Carlton Medellin Hotel when I visited Medellin on holiday with a friend. It does get the basics right. The check in was fine, the room was clean, and all of the expected amenities were basically there. There was free wi-fi,...More

Thank Alden-from-Chicago
Response from Dann Carlton M, Marketing D at Dann Carlton Medellin HotelResponded 5 days ago

Best regards, Thank you very much for communicating with us, each comment and observation contribute to our continuous improvement and are of great value to all our collaborators. Remember that we will always have the doors open for you to enjoy our facilities and services.

Reviewed 1 week ago via mobile

Let’s start with the check in process which took too long. Then my phone in the room didn’t work. I was told it will be fixed in 10 to 15 minutes and took over an hour. Yes, I needed the phone. The gym....out of the...More

Thank tanita71
Response from Dann Carlton M, Marketing D at Dann Carlton Medellin HotelResponded 5 days ago

Dear Guest. Thank you very much for communicating with us, each comment and observation contribute to our continuous improvement and are of great value to all our collaborators. Remember that we will always have the doors open for you to enjoy our facilities and services.

Reviewed 1 week ago via mobile

The staff was friendly, room was great, work out facilities great, and location in Pablato is perfect. Would have been to nice have a bar in the hotel to have a relaxing cocktail after exploring Medellin but you could do that at the pool. I...More

Thank OBXTKN2
Response from Dann Carlton M, Marketing D at Dann Carlton Medellin HotelResponded 5 days ago

Cordial regards. On behalf of the Hotel Dann Carlton Medellín we want to thank you for choosing us to stay in the city of Medellin and for sharing your comments with us. It was a pleasure to have your presence in our facilities. Remember that...More

Reviewed 1 week ago via mobile

BEWARE OF THIS HOTEL ITS A FREAKING RIP OFF. LETS START WITH THE WEAK WIFI TO NO WIFI RECEPTION. OUTDATED ROOMs,small ugly bathrooms. Toilets can only be flushed by holding down handle for 60 seconds. I got a room with 2 beds and they charged...More

Thank Billy P
Response from Dann Carlton M, Marketing D at Dann Carlton Medellin HotelResponded 5 days ago

Hello Mr. Billy. Thank you very much for communicating with us, each comment and observation contribute to our continuous improvement and are of great value to all our collaborators. For the Hotel it is very important to know your experience, so we ask you kindly...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 77 - USD 191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Medellin
#12 Spa Hotel in Medellin
#15 Romantic Hotel in Medellin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 77 - USD 191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Medellin
#12 Spa Hotel in Medellin
#15 Romantic Hotel in Medellin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (251)
Room & Suite (209)
Dining (52)
Pool & Beach (31)
Amenities (56)
Business Centre & Event Rooms (12)
Family and Play Areas (4)
Questions & Answers
Ask a question
Adriana R
30 October 2016|
AnswerShow all 3 answers
Response from trident63 | Reviewed this property |
i am sorry i do not have an answer for you. but i am sure they have rooms equip for this.. when you go to check-in be sure and ask for Liliana, Helen or July . i am sure they will be able to take good care of you.
0
Votes
Kelly U
18 August 2016|
AnswerShow all 6 answers
Response from zlauzia | Reviewed this property |
Sorry so late - Dann Carlton "El Poblado" fits all your describes need...except check out the room they give you before you "officially" accept with the condition to change it if your not satisfied. Some of the rooms are in... More
1
Vote
Ec328888
26 June 2016|
AnswerShow all 5 answers
Response from zlauzia | Reviewed this property |
Yes, it's free - I thinks it's from 6:30-10:30 or 11. Either way food is VERY inexpensive in all of Medellin and very delicious.
0
Votes
Room Tips
"Stay away from this rip off place"
Read review
"Ask for a room with a view of the nearby park."
Read review
"High floor will give a nice view of the city"
Read review
"I always like the upper floors for the city view."
Read review
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