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Four Points by Sheraton Medellin

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#6 of 103 Hotels in Medellin
Certificate of Excellence
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1 room 2 adults 0 children
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Four Points by Sheraton Medellin
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458 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Bogota, Colombia
Reviewed 6 March 2015

Checking in took some 20 minutes, it seemed the person was new, didn't speak English and had her tong pierced to the point of not being able to make out what she was mumbling. She actually mumble the internet password rather than writing it down. I had to ask another clerk who seemed more professional. However it was pointless since...

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Thank stephen c
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Mr. Stephen Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our...

St. Petersburg, Russia
Reviewed 1 March 2015

The most friendliest ever Medellin property adjusted the excellent Mall, so you can find everything you want. Good breakfast (but slightly limited choice though). The staff speaks good Spanish (lol) and almost no English. Excellent big bed. Safe area. Enjoy!

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1Thank alexzhdanov
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our services....

Panama City, Panama
Reviewed 28 February 2015

Our recent stay here was our first trip to Medellin. We weren't disappointed. The hotel staff was incredibly helpful and went out of their way to assist us with our daily questions about the best places to visit and how to get there. Paula and Diana were two front desk representatives who helped make our stay great. The variety at...

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Thank Travellin_Cali
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review
Google Translation

Estimado Huésped. Reciba un cordial saludo y los mejores deseos de Four Points by Sheraton en Medellín. Gracias por elegir...

Reviewed 25 February 2015 via mobile

Nice and clean with friendly staff.Located in walking distance to malls,restaurants and easy transportation.The only drawback was many people at the hotel do not speak English so communication was very difficult at times.Free Wifi throughout the hotel.

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Thank Waitheman
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our...

Hartford, CT
Reviewed 13 February 2015

Great location for exploring the city. Next to shopping centers to get things you might need for your room or day adventures (water/snacks). Staff didn't speak English that well, but they tried and my Spanish is horrible so I can't fault them for that. Even with the language barrier, staff tried to do whatever they could to accommodate. The actual...

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Thank OB08
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service....

Reviewed 13 February 2015 via mobile

Arrived yesterday, lovely staff, found out we had two beds but they upgraded up to a jr. Suite at no charge. Now the bad news, the room and bathroom are old and tired. Sofa and carpet haven't been cleaned in years. Bed is comfortable. Breakfast is fine, keep your expectations low. Pool is tiny and located between us and the...

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Thank Pincus B
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service....

Vancouver, Canada
Reviewed 29 January 2015

We stayed here for a week and found the all the staff to be courteous and helpful. Not too much English spoken but everyone was willing to help us be comfortable. The rooms are nice, good size, we had nice views out over the city and above the traffic noise. Full Latin American breakfast buffet with omelet station, lots of...

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Thank Mary On The Road
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our...

An EasyToBook.com traveler
1 review
1 helpful vote
Reviewed 28 January 2015

Review collected in partnership with Easytobook.com
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1Thank An EasyToBook.com traveler
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Aguadilla, Puerto Rico
Reviewed 27 January 2015 via mobile

Excelent location at the center of Medellin and conect to a shopping center. Its modern and very clean. The staff are ok and very helpful. The food are fresh and natural juice on breakfast... Can be repeated in the next visit.

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Thank estrada_cmfe
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you very much for your positive and wonderful reviews on TripAdvisor website is our pleasure to serve you and our desire...

Reviewed 25 January 2015

Hotel is modern, with a very good location at the heart of Medellin. However the staff are not professional and need to be better trained. When calling reception no one picks up, the staff seem to be grumpy all the time, when you ask a question at reception they barely want to talk to you. I dont know if it...

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1Thank Azou5
Rafael H, General Manager at Four Points by Sheraton Medellin, responded to this review

Dear Guest. Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin. Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our services....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking

Additional Information about Four Points by Sheraton Medellin

Address: Calle 6 43c 100, Medellin 050022, Colombia
Region: Colombia > Antioquia Department > Medellin
Price Range: $114 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Medellin 3.5*
Number of rooms: 123
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Also Known As:
4 Points By Sheraton Medellin
Four Points By Sheraton Medellin Hotel Medellin
Sheraton Medellin
Four Points Medellin
Medellin Four Points
Medellin Sheraton
Hotel Style:
#1 Family Hotel in Medellin
#2 Spa Hotel in Medellin
#11 Business Hotel in Medellin
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Medellin staff and other travellers.
6 questions
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Questions? Get answers from Four Points by Sheraton Medellin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Higher floor gives a nice view of the mountains.”
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“All the rooms are the same as far as I could notice. Maybe aim for higher floors to avoid the noisy streets and ask for a renovated room.”
 of 5 bubbles 70RobertoB70, 14 Nov 2016 | Read review
“get the junior suites.”
 of 5 bubbles JairoG969, 5 Oct 2016 | Read review
“high floor for the best views”
 of 5 bubbles Camphamp, 18 Sep 2016 | Read review
“Rooms tend to be a little noisy when backing onto road”
 of 5 bubbles P3678XLgaryb, 1 Sep 2016 | Read review
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