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Hotel Dann Carlton Belfort

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Hotel Dann Carlton Belfort
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270 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2016 via mobile

Hotel is located in a quiet area but the rooms were anything but. The AC unit made a loud thud through out the night and top of that I had a room with a connecting door and could hear the neighbors cellphone ringing in the middle of the night as well as their TV. I addressed the loud neighbors and... More 

Helpful?
Thank Iglesias R
Hotel Belfort D, Director de Relaciones Públicas at Hotel Dann Carlton Belfort, responded to this review

Good afternoon On behalf of the Hotel Dann Carlton Belfort Medellin we want to thank you for your comments, with regard to their stay. Your opinion is very important to us and is allowing us to improve every day. Remember that the doors of the Hotel Dann Carlton Belfort always open to people as special as you. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2016

To validate my experience. I have been in the hotel industry for about 10yrs. Worked for Starwood, Luxury Boutique Hotels of the World and Four Seasons. I've been a Senior Director of many hotels from 200 rooms to 1000 rooms. This hotel doesn't even know how to greet people. I walked into the hotel and I don't even get a... More 

Helpful?
Thank Jin J
Hotel Belfort D, Relaciones Públicas at Hotel Dann Carlton Belfort, responded to this review

Good afternoon On behalf of the Hotel Dann Carlton Belfort Medellin we want to thank you for your comments, with regard to their stay. Your opinion is very important to us and is allowing us to improve every day. Remember that the doors of the Hotel Dann Carlton Belfort always open to people as special as you. More 

Houston, Texas
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 September 2016

I believe this hotel is overrated. The gym has only few machines with some of them not working properly. The "spa" is just a tiny room were a lady provides a massage that is not worth the price. The sauna is just a joke!

Helpful?
Thank msaenz
Hotel Belfort D, Relaciones Públicas at Hotel Dann Carlton Belfort, responded to this review

Good morning! Thank you so much for your comments, your opinion is very important to us and is allowing us to improve every day. Remember that the doors of the Hotel Dann Carlton Belfort always open to you. More 

Miami Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2016 via mobile

From the moment our taxi arrived, Pedro and Christian greeted us by name with smiles from ear to ear. Then we immediately knew we were at our home away from home. Santiago at the front desk knew the hour was late but he still held on to the last room in the sold-out hotel and checked us in with utmost... More 

Helpful?
Thank davidhH9583BC
Hotel Belfort D, Relaciones Públicas at Hotel Dann Carlton Belfort, responded to this review

Good morning! On behalf of the Hotel Dann Carlton Belfort Medellin we want to thank you for your positive comments about our service, with regard to their stay. Your opinion is very important to us and is allowing us to improve every day. We want to continue to have you in his visits to the city so that we can... More 

Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 September 2016

Went for a business trip and had a great experience, their breakfast service is fantastic with lots of variety in fruits and snacks. Room service is fast and has lots of variety, offers a great sleep in a quite part of town and a few blocks away from comercial zones.

Helpful?
Thank Juan B
Hotel Belfort D, Relaciones Públicas at Hotel Dann Carlton Belfort, responded to this review

Good afternoon In name of Hotel Dann Carlton Belfort, we want to thank you for your comments. The Hotel door always are open for you. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2016

Very disappointing. We stayed in the Dann Carlton Belfort after coming from another hotel in Medellin of the same price range, and were surprised at how old, badly maintained and noisy the hotel is. The staff is not friendly, the shower is dirty and uncomfortable, the airco sounds like an helicopter is landing on the floor of the room, the... More 

Helpful?
Thank Filarete7
Hotel Belfort D, Relaciones Públicas at Hotel Dann Carlton Belfort, responded to this review

Good afternoon, Thank you very much for sharing your thoughts with us, we would like to know which room was to review the status and organice the problems you we share. More 

lisbon
Level Contributor
188 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 20 August 2016

My wife and I decided to visit Medellin and sorrounding areas and this was the only 5 star hotel whit available rooms. Locations is good, we were offered a junior suite and it was ok. The bath room is very small and aged. The breakfast was included but it was just ok. Overall we think that the price was excessive... More 

Helpful?
Thank tozepinto
Hotel Belfort D, Relaciones Públicas at Hotel Dann Carlton Belfort, responded to this review

Good Moring In name of Hotel Dann Carlton Belfort, we want to thank you for your comments. The Hotel door always are open for you and your wife. More 

1 review
Reviewed 17 August 2016

I attended a wedding in this hotel. The place and the food was really nice, but service was a complete disaster. They took more than 2 hours to serve dinner (although it was a very small event). Waiters were drinking the booze from the party and behave like morons with invitees. One waiter got so drunk that he became aggressive... More 

Helpful?
Thank Daniel M
Halifax
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 August 2016

The room I stayed in was quite large and very comfortable. It's an older hotel so the air conditioning and plumbing were sometimes a bit noisy but not terribly so. The staff were mostly friendly and helpful. Two caveats - first, like so many hotel rooms, there was nowhere to sit except at the desk or on the bed. It... More 

Helpful?
Thank SEAsiatraveller_9
Hotel Belfort D, Relaciones Públicas at Hotel Dann Carlton Belfort, responded to this review

Good morning!!! Thank you for your comments and suggestions, they are very important for our staff. Remember, always have open doors for you . More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 July 2016

IT was about what I expected. The staff was not particularly friendly relative to other places I've stayed. I also asked for a gym towel twice and it wasn't brought to me. The front desk didn't really give AF.

Helpful?
Thank Kevin C
Hotel Belfort D, Relaciones Públicas at Hotel Dann Carlton Belfort, responded to this review

Mr. Kevin Good morning, thank you for your comments, they are very important for us, thanks to them we can improve every day . Remember, our doors will always be open for you. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The city of Medellin is known as one of the premier cultural epicenters of Colombia. It is home to important festivals ranging from local to national and international events. In a location with the charm and tranquility of the country, you will find the Hotel Dann Carlton Belfort. We enjoy an elegant ten year old hotel that is newly renovated in order to offer our guests the best of everything in a new and more modern setting. Located strategically in El Poblado, we are only a few blocks from the exclusive Parque Lleras and Parque de Poblado areas. These are two areas not to be missed while you are in town and want to enjoy fine dining, entertainment and easy access to shopping malls, business centers and all that Medellin has to offer. ... more   less 

Additional Information about Hotel Dann Carlton Belfort

Address: Calle 17 n.40b - 300 | Barrio Castropol - El Poblado, Medellin 050021, Colombia
Region: Colombia > Antioquia Department > Medellin
Price Range: $97 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Dann Carlton Belfort 4*
Number of rooms: 98
Reservation Options:
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Hotel Style:
#10 Spa Hotel in Medellin
#11 Luxury Hotel in Medellin
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Dann Carlton Belfort staff and other travellers.
2 questions
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Questions? Get answers from Hotel Dann Carlton Belfort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room in the top floors.”
 of 5 bubbles 29juanb, 7 Sep 2016 | Read review
“My room was on the top (7th) floor and had a nice view over the city only slightly blocked by apartment towers.”
 of 5 bubbles SEAsiatraveller_9, 2 Aug 2016 | Read review
“Better views at the top.”
 of 5 bubbles Eulenspeegel, 27 Feb 2016 | Read review
“Suites are much larger and sunny than normal rooms.”
 of 5 bubbles 751antonion, 29 Jan 2016 | Read review
“If you want a quiet room ask for one on the other side of the pool terrace”
 of 5 bubbles Deepsapphyr, 18 Sep 2015 | Read review
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