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NH Collection Royal Medellin

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#3 of 101 Hotels in Medellin
Certificate of Excellence
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NH Collection Royal Medellin
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665 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection Royal Medellin
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Showing 315: English reviews
Reviewed 16 August 2015

The NH Medellin Royal is a nice hotel in a good ( and safe) location just next door to the upscale Santa Fe shopping mall. Staff was very friendly, rooms are large and modern, but wifi was basically a no-show (but free, which did not really help)

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Helpful?
Thank Lata67
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest, Thank you very much taking time to write your impressions after staying in our hotel. It will help us to improve our services as our guest experiences are very important for us. I would like to apologize for the problem with the WiFi. Also please be ensured that our System manager will be advised immediately, about the incident...

New York City, New York
Reviewed 14 August 2015 via mobile

Just returned after a fantastic week in Medellin. The hotel exceeded expectations with great service and fantastic rooms. The staff went above and beyond - the staff went the extra mile and made our large group feel especially welcome. The rooms are HUGE! And the hotel is a $3 cab from the nightlife and eats of parque lleras and many...

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Helpful?
Thank Karl K
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you very much to take time to write your review about our hotel. I will immediately share your comments with our staff and with Angela, especially; who are making their best to make you feel home, and it worked! We are very happy to hear that you enjoyed our large rooms and our good location. Thank you...

Geneva, Switzerland
Reviewed 8 August 2015

Great hotel, very nice staff, friendly, helpful and always at hand. Thanks to many of the front desk staff (Alejandra and Juan); bell boys (Santiago); waiters (Sebastian and Andres); and their boss Carolina Arango who made our stay very comfortable. Thanks

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Helpful?
Thank petiprinz
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear GeneveAB, First of all thank you very much for taking time to write your review about our Hotel NH Collection Royal Medellin. We are delighted to read that you had a nice stay with us and that you enjoyed the staff friendliness. Your positive impressions will be shared immediately with all our employees. Be sure that we will be...

Reviewed 7 August 2015 via mobile

Our trip has been amazing and it's in large part to Angela Maria Londoño Mejia, the junior BT Sales Executive at Medellin Royal. Thank you for helping us work through our stay in Cartagena (Cartagena Royal). We stayed with our dog (even though the hotel isn't pet friendly) and Angela and her staff were awesome! Thank you and looking forward...

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Helpful?
1Thank Jessica C
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: Thank you so much for staying at the NH Collection Royal Medellin and for taking the time to post a review! Our staff is happy to assist our guests with any request and information needed.We want to do our best so that your stay goes well. Angela will be happy to hear about your review! Once again: thank...

Geneva, Switzerland
Reviewed 4 August 2015

Excellent service from the time of check in to check out. I stayed in this hotel for 28 nights and I really appreciate the good service, the big room and its vicinity to most important facilities. A good address to keep for my next visit to Medellin.

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Helpful?
Thank Ipsofacto10
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about our hotel with the members of TripAdvisor. We are pleased that you appreciated your large room and the comfortable bed. What a pleasure to read that you enjoyed our friendliness staff, we want to do our best so that your stay goes well. We thank you...

Bogotá, Distrito Especial, Colombia
Reviewed 30 July 2015

It was my first experience with this hotel and it was amazing. The breakfast buffet was so complete and so tasty, many choices to chose from. Even my children who are picky eaters were thrilled to find food of their like. The room was well appointed (suite) well worth the price with plenty of space for a family of 4....

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Helpful?
1Thank Lorena B
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest, We are delighted to read that you had a wonderful stay with us and that you enjoyed the room, location, food and pool area. We are delighted that you enjoyed our children’s friendly breakfast as sometimes it is not easy to satisfy kids on vacations. We thank you for such motivating comments and wish to welcome you very...

El Paso, Texas
Reviewed 30 July 2015

This was our third Hotel in Colombia, but what a fine Hotel this was. It was located close to a lot good places to eat and party, half a block away to a very prestigious Mall. The first night my wife was filling tired and a little sick so we had dinner sent up. The big surprise the next morning...

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Helpful?
1Thank Ernesto241
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest, Thank you very much for taking time to share your opinion about our hotel after staying with us recently.As we may see you enjoyed a lot our location and our very friendly staff. Thank you for that! We apologize if you were frightened by the military presence during your stay but it was necessary. We will be more...

Royal Palm Beach, Florida
Reviewed 24 July 2015

Upscale Hotel, Located in El Poblado District, Excellent. 2 blocks away, from Santa Fe Mall, 5 minute ride to metro, 20 minute by taxi trip to Park 93 Area. Free breakfast. out of this world. fresh juices, fruits, excellent Colombian Coffee. Nice breakfast area, covered, or sit outside by pool covered with table with umbrella. Two buffet tables stuffe full...

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Helpful?
1Thank Roger Z
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: First of all thank you very much for taking time to write your review about our Hotel nH Collection Royal Medellin. We are delighted to read that you had a wonderful stay with us and that you enjoyed our delicious breakfast, location and the staff friendliness. Your positive impressions will be shared immediately with all our staff, specially...

Reviewed 14 July 2015 via mobile

Lovely staff,nice rooms , lovely interior but the breakfast isn't up to what I expected from such a Hotel. We ate twice in the restaurant and I don't really recommend it: it's ok but nothing more. I tried the ceviche but the fish was really chewy- maybe it had been frozen and it lost the consistency of fresh fish... The...

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Helpful?
Thank Jan d
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest, First of all I would like to thank you for taking time to write the post stay review about our hotel. We are sorry to hear about your experience with the restaurant . We have addressed the matters with the respective departments in order to avoid similar situations in the future. We do hope there will be an...

Tampa, Florida
Reviewed 14 July 2015

Excellent in every aspect. Service, transportation requirements, cleanliness, quality of food, support from the staff. Especially excellent was the transportation services and the concierge support for our group of 12 people from our company.

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Helpful?
Thank 515dkm
GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal Medellin, responded to this review

Dear Guest: First of all we would like to thank you for taking time to share your opinion with the Tripadvisor members. We are very happy to hear that you enjoyed the quality of food, transportation, the cleanliness of the hotel and specially the concierge support. We will immediately share your opinion with our staff. We will be more than...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This Luxury Hotel with the ultimate expression of design and technology is an excellent choice for business and tourism travelers. Ideally located in the heart of El Poblado one of the most prestigious areas of the city at walking distance from Santa Fe and Oviedo Shopping malls. Our 125 rooms and 9 suites are equipped with all the ingredients to guarantee an enjoyable stay. In addition to our excellent facilities we offer a friendly atmosphere and a warm smile. Our clients benefit from the comforts and technology of our modern Business Center and our versatile Meeting Rooms. The Medellin Royal Hotel Service include a relaxing Spa and fitness center swimming pool free parking dry cleaning service and 24-hour room service. Enjoy in our restaurant the best Neo Latina cuisine that blends the delicate fusion flavors of Colombia and the International processes. The Bar with a panoramic magically green view creates an enjoyable mood for a meeting or a relaxing drink. ... more   less 

Additional Information about NH Collection Royal Medellin

Address: Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
Region: Colombia > Antioquia Department > Medellin
Price Range: $111 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Royal Medellin 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Medellin Royal Hotel Medellin
Hotel Style:
#1 Luxury Hotel in Medellin
#1 Romantic Hotel in Medellin
#1 Business Hotel in Medellin
#1 Spa Hotel in Medellin
#5 Family Hotel in Medellin
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Royal Medellin staff and other travellers.
21 questions
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Questions? Get answers from NH Collection Royal Medellin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor rooms have the best view of the mountains”
 of 5 bubbles ErnestoS899, 2 Nov 2016 | Read review
“Superior room was more than adaquate”
 of 5 bubbles MrKeats, 5 Sep 2016 | Read review
“Select a suite as these rooms are large and comfortable!”
 of 5 bubbles dr_O_inFl, 13 Aug 2016 | Read review
“Pick the pool side”
 of 5 bubbles Wenny754, 9 Aug 2016 | Read review
“Ask for a room facing the pool. It's quite a view, and quieter.”
 of 5 bubbles JanDavetravelers, 30 Jul 2016 | Read review
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