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Hotel Dann Cartagena

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#15 of 148 Hotels in Cartagena
Certificate of Excellence
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Hotel Dann Cartagena
Hotel Dann Cartagena
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808 Reviews from our TripAdvisor Community

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Showing 177: English reviews
New York City, New York
Reviewed 16 February 2017

It was a great experience. This place is a quiet, organized and clean pleas to have a good time in Cartagena. It's staff is very friendly and focused in bring the best experience form their hotel . Thanks for everything

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Helpful?
Thank lucho30fm
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mrst lucho30fm, It is very important and meaningful for us to receive from you this comment, thank you for taking the time and detailing your experience. We hope to have the pleasure of serving you again!

Bucaramanga, Colombia
Reviewed 14 February 2017 via mobile

Our suite was great and big. The only but was that the AC wasn't enough to cool off the master bedroom. I still recommended the suites for the amazing view, the distribution of the space and the amenities.

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Helpful?
Thank carolinahdez79
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear carolinahdez79, It is very meaningful for us to read your kind comment, which we thank you for letting us know that you enjoyed during your stay. On the other hand we will take into account what tells us about air conditioning to review it and give an early solution. We will be waiting for you at the next opportunity...

Maumee, Ohio
Reviewed 5 February 2017

We were very pleased at our choice of this hotel. The location is at the end of Bocagrande, close to the main street full of restaurants and shops but not in the middle of the traffic. Our ocean front room was spacious. Breakfast buffet offered lots of delicious fresh fruit, eggs, juices, and local dishes. The lobby staff was friendly...

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Helpful?
Thank tomdibling
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Tomdibling, It is very important and meaningful for us to receive from you this comment, thanks for taking the time and detailing your experience. We hope to have the pleasure of serving you again!

Reviewed 5 February 2017 via mobile

Stayed here for 4 nights. Very nice hotel, with a really nice pool. Direct access to the beach. Rooms were nice and large, with excellent air conditioning, and very quiet. So nice to have a quiet room at night! Only complaint would be getting a second cup of coffee at breakfast. Chief waiter is a bit of a coffee Nazi...

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Helpful?
Thank John M
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear John M, Thanks for taking the time to write your experience on this great portal, your comment motivates us every day to be better and put all our efforts in each of the work we do day by day. On the other hand we apologize for the annoyances caused, we hope this will not repeat itself. It is not...

Vancouver, Canada
Reviewed 4 February 2017

We stayed 6 nights in this hotel and enjoyed greatly our experience. Pros: - Direct access to the beach, with complimentary umbrellas and chairs on the beach - this is really rare in Bocagrande, as most hotels don't have direct access to the beach - Nice large pool - Large rooms with great views of the sea. Comfortable beds, modern...

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Helpful?
Thank MonkeysandWine
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear MonkeysandWine, For us it is very nice to receive comments like yours. It is very meaningful to know that we have met your expectations and that I enjoy the maximum in this house. Thank you very much for taking a little of your time and sharing your experience with us. We hope you come back in a new opportunity...

Lehi, UT
Reviewed 26 January 2017

I was going to give it five stars but then found there is no gym :( We got a very nice ocean view with a balcony. A nice comfortable room on the 13th floor for about $100/night. The pool is very nice although the "hot tub" is not hot. Free beach umbrellas. The hotel is right on the beach! Very...

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Helpful?
Thank Loren A
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mrs. Loren, For us it is very important and meaningful to receive from you this comment, thank you for taking the time and detailing your experience. We hope to have the pleasure of serving you again with the kindness and excellence that characterizes us.

Reviewed 7 January 2017 via mobile

Excellent service in a perfect location. Very easy to get to the walled city by Uber or taxi. Large rooms, including a two bedroom suite. Beautiful beach. Very safe, staff speaks English well and are very nice people. Would stay again.

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Helpful?
1Thank David J
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. David J, It is very valuable for us to read comments as pleasant as yours. We thank you for taking your time to share your satisfaciion during your stay. We hope you come back in another opportunity to serve you as you deserve.

Prince George, Canada
Reviewed 3 January 2017

a fantastic hotel in a great location right on the beach. from check in to check out all the staff were fantastic. the balcony glass could use a cleaning as it is quite opaque and if you are sitting out reading a book or relaxing you sit so low you cant see anything through the glass. quiet area of the...

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Helpful?
Thank hunglow
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. Hunglow, For us it is very valuable to read comments as positive as yours. Thank you for taking the time to let us know that I enjoy your stay and that the hotel has met your expectations. On the other hand we apologize for the inconveniences caused, we will take into account your suggestions and we will tell...

Portland, Oregon
Reviewed 29 December 2016

Hotel Dann is a Colombian gem in the El Laguito / Bocagrande section of Cartagena. It deserves all its accolades! We booked the hotel through their website, and stayed the week of Christmas. It was very easy to do and we had two fantastic rooms on the 17th floor (1705) with a view of Cartagena that was unforgettable. The Dann...

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Helpful?
Thank nativesanfranjo
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Nativesanfranjo, Thank you very much for your kind comment, which motivates us to continue striving day by day to bring the best to our guests. We are very happy to know that I enjoy the maximum of your stay and that our staff met your expectations. We hope you come back in another opportunity to serve you with the...

Calgary, Alberta, Canada
Reviewed 28 December 2016

After two days of travelling we arrived in Cartegena for our first visit to Colombia. After discovering the small size of the average taxi (had to put luggage in the back seat as it wouldn't fit in the 'trunk/back') I was a bit concerned about the hotel, but I did not need to be. Excellent service, extremely clean and well...

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Helpful?
Thank Colleen L
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. Colleen For us it is very gratifying to know that we have met your expectations and that I enjoy the maximum of your stay. Comments like that of you rejoice and motivate us to keep improving to offer all our guests the best service to make them feel at home. We hope to have it with us in...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
!The best hotel in Laguito district! The Hotel is Located in the strategic Laguito district near to The most emblematic places of the city such as the Historic Center, the Clock Tower are, as well as San Felipe Castle and the Old Shoes 15 minutes away. Also you can enjoy the direct access to the beach, the ideal place for business and leisure. The hotel has 100 rooms with sea view, swimming pool, solarium, massage area and fantastic bar -restaurant, the perfect place to enjoy the magic and charm from a Heritage city. ... more   less 

Additional Information about Hotel Dann Cartagena

Address: Calle 1A | No. 1-60, El Laguito, Cartagena 130001, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $126 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Dann Cartagena 4*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#11 Luxury Hotel in Cartagena
#12 Family Hotel in Cartagena
#13 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Dann Cartagena staff and other travellers.
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Questions? Get answers from Hotel Dann Cartagena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book from Dann's website”
 of 5 bubbles pvel, 28 Mar 2017 | Read review
“Great room! We were on the 4th floor facing the side-front and it was very quiet and comfortable.”
 of 5 bubbles 851beatrizd, 9 Mar 2017 | Read review
“The best room we are so happy with the room and the service to”
 of 5 bubbles hugob340, 2 Mar 2017 | Read review
“Very specious rooms, clean, very confortable bed, and if you get a room with Ocean view the view at sunset is amazing.”
 of 5 bubbles scorlettg, 2 Mar 2017 | Read review
“High floor ocean view room with a balcony”
 of 5 bubbles kevindkim, 23 Feb 2017 | Read review
5 of 5