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Hotel Dann Cartagena

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#16 of 146 Hotels in Cartagena
Certificate of Excellence
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Hotel Dann Cartagena
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742 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Cincinnati
Reviewed 2 days ago NEW

When returning to Cartagena I will absolutely stay at this hotel again. Starting with check in right until we checked out the staff were great. They realized my wife and I spoke limited Spanish but wanted to try and speak it. They spoke slower than was the norm to help us understand and were patient with our mispronunciations etc. They...

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Helpful?
Thank sakillik
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear sakillik, It is for us very valuable and gratifying your comment to know that we have met your expectations, each of us works giving the best to leave in each of our customers a footprint. Thank you very much for taking the time to share your experience during your stay at the hotel. We hope you come back again...

Reviewed 1 week ago via mobile

The hotel is really good for the price that you pay.All the staff is very nice,helpful and attentive,room with city view was really nice.The room is city view but you have view to the ocean too because of the position of the hotel.Big,clean and comfortable room.They have the breakfast included,wich was delicious!!!!Be carefully in the beach in all Cartagena with...

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Helpful?
1Thank travelxlife
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Travelxlife, We are glad to read your positive comment about your stay, we hope you can come back soon to keep enjoying our city. Best wishes and kind regards.

Bogota, Colombia
Reviewed 3 weeks ago

for the price, the value you get from staying at this hotel is incredible. it's not located in the walled city, which with two small kids was fine with us because we also needed a retreat that had at the very least a pool and the beach access at the dann is a total plus, too. the boys loved the...

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Helpful?
Thank namchegompa
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Namchegompa, Thanks for writing us and for sharing it, your comment give us a lot of joy while we were reading it, for us it is gratifying when our guest have a great time enjoying every minute of their vacations with their loved ones. ¡Best wishes and come back soon!

Guatemala City, Guatemala
Reviewed 3 weeks ago

I was amazed of the view, simply perfect! The staff is amazing, they made sure we were taken care of in every way. loved spending time at the pool, and the beach is just a short walk Quiet surroundings but close enough to walk to the main strip in calle San Martin easy check in and out

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Helpful?
Thank provelo
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Provelo, We really appreciate your kinds words, for us, It is gratifying to know that you received all the kind attention that you deserve and that you enjoy every minute in our enchanting city. We hope we can welcoming you back soon. Best Regards.

Reviewed 4 weeks ago via mobile

No negatives, only positives. Great room service, poolside massage, service at front desk and from everyone was spectacular. Room was clean and modern, AC and hot water OK. OCEAN VIEW AND BALCONY ++++. Loved staying here, will return.!!

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Helpful?
Thank Daniel T
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. Daniel T, It is very important and significant for us to receive from You This comment, thank you for taking the time to detail your experience. We hope to have the pleasure of serve you again!

Reviewed 15 October 2016 via mobile

This is our second time staying at this hotel. Hotel staff is always friendly and ready to assist. I want to thank Ms. Buendía, Concierge for all her assistance in planning our activities. You will love their breakfast with variety of fruits and other fine products. The location of this hotel is the best as you are in the ocean...

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Helpful?
Thank IJC33009
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Guest, Thank you for taking the time to write your experience on this great portal, your comment motivates us every day to be better and put all our endeavor in each of the tasks we do every day.

Reviewed 1 October 2016 via mobile

Hotel Dann is situated on the beach at Bocagrande. It is about 5 km from the old city (15 min taxi ride)and 10 km ( 25 min)to the airport. Taxis are in-expensive. 3$US to old city., max10$ to airport. A welcome escape from the business of the city with a beautiful pool and direct beach access. The beach is semi...

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Helpful?
1Thank Kevin S
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. Stevens Thank you very much for your kind words. It gives us great pleasure to know that you received during your stay the attention and affection you deserve. We hope to have the honor of welcoming you back in our hotel.

Reviewed 11 September 2016 via mobile

Very good service, nice people, very clean hotel very good food nice pool, I highly recommend this place. I had a really good view from my room my first time been in Cartagena Colombia. it was more than I expected.

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Helpful?
Thank Zuleyma U
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Ms. Zuleyma, Thank you for the great review. we are delighted that the hotel’s service, facilities and location suited your requirements. We hope to welcome you back to the hotel soon. Kind Regards,

Reviewed 3 September 2016

Hotel Dann is a great hotel for a low price. Staff was extremely friendly and helpful anytime we interacted with them. The view from our room was well worth it. Room service was great. Heated pool, hotel sits right on the beach.

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Helpful?
Thank Nathan F
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Mr. Nathan, Thank you very much for your kind words. It gives us great pleasure to know that you received during your stay the attention and affection you deserve. We hope to have the honor of welcoming you back in our Dann Cartagena Hotel. We hope to welcome you back to the hotel soon.

Fort Lauderdale, Florida
Reviewed 2 September 2016

We stayed at this hotel for 4 nights. Upon arrival we were 45 minutes early however the receptionist Alicia went ahead and processed any nessacary paperwork so when 3 o'clock came she could just hand me the keys. I asked her if there was anyway to make sure I was on a higher floor. She went ahead and looked what...

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Helpful?
Thank sgomez478
María Cristina D, Director de Relaciones con Clientes at Hotel Dann Cartagena, responded to this review

Dear Guest, It is very important and significant for us to receive from you this comment , thank you for taking the time to detail your experience. Thanks for letting us be part of your day and even more for letting us know in detail your experience in Cartagena. We hope you come back soon !

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting

Additional Information about Hotel Dann Cartagena

Address: Calle 1A No. 1-60 | El Laguito, Cartagena, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $134 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Dann Cartagena 4*
Number of rooms: 80
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Hotel Style:
#10 Luxury Hotel in Cartagena
#12 Family Hotel in Cartagena
#13 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Dann Cartagena staff and other travellers.
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Questions? Get answers from Hotel Dann Cartagena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get and ocean view room!”
 of 5 bubbles provelo, 16 Nov 2016 | Read review
“Get a room with a ocean view.. It's worth it”
 of 5 bubbles nathanf478, 3 Sep 2016 | Read review
“Try for a balcony. Mind you despite calling specially to reserve one we didn't get one!”
 of 5 bubbles karenhaz2016, 27 Aug 2016 | Read review
“Oceanview/high floor”
 of 5 bubbles Mara_J_H, 8 Aug 2016 | Read review
“rooms 1902 and 402 very comfortable and beautiful ocean and city views”
 of 5 bubbles nestor406, 20 Jul 2016 | Read review
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