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Holiday Inn Express Cartagena Bocagrande

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Av. San Martin Cra 2 # 9 - 54, Bocagrande Cra 3 # 9 - 55, Bocagrande, Cartagena Bolívar Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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USD 74
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (448)
360
Panoramas (16)
Room & Suite (260)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Cartagena Bocagrande
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#63 of 248 hotels in Cartagena
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Dear traveler, When visiting Cartagena whether for business or vacations, Holiday Inn Express Cartagena Bocagrande offers you the excellence you look for in a hotel to have a satisfying experience throughout your stay. Let us captivate you with our individualized, fast and timely services that will efficiently fulfill all your requirements. The warm environment and great design make of our hotel a special place. We have 200 comfortable rooms, distributed in 140 Standard Queen, 40 Standard Twin and 20 Suites, including two accessible rooms, where you will find all you need for a pleasant rest. Also you will be able to enjoy a panoramic pool on the top floor, a fitness center facing the old city, massage rooms, a business center, complimentary wifi internet, sundry shop, parking for guests and a dining room located in the 14th floor, where your day will start framed by the beauty of the Cartagena Bay, while you enjoy the complimentary Express Start breakfast. For your events, Holiday Inn Express Cartagena Bocagrande has 5 meeting rooms with capacity for 15 to 200 people that are equipped with cutting edge audiovisuals and offer a great variety of gastronomic choices. We are looking forward to serve you in your next visit to Cartagena and help you exceed the expectations of your trip. Holiday Inn Express Cartagena Bocagrande Team
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Breakfast available
Breakfast buffet
Meeting rooms
Solarium
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish
807Reviews25Q+A30Room tips
Traveller rating
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Popular mentions
bvagros wrote a review 8 Apr
Zagreb, Croatia23 contributions23 helpful votes
This place has old design of everything except lobby.Also,we had a big problem with them,made a reservation for DOUBLE room,but they try to charge for second person in the room just because I made mistake and took a room for one person.But anyway,PRICE IS THE SAME FOR ONE OR TWO PERSONS.So,for them is just important to rip the money from the guest,nothing else.Breakfast is disgusting and swimming pool is pretty dirty.Don’t stay here ever if it’s not neccesary.
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Date of stay: April 2021Trip type: Travelled with friends
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Jeff T wrote a review Mar 2020
3 contributions
I’ve stayed at this hotel several times over the years and everytime it seems to get better. We stayed there a few days before carnival in Barranquilla.i would like to personally thank Javier and the entire front desk crew! Each one of these people do an excellent job!
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Date of stay: February 2020Trip type: Travelled as a couple
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Response from HIEXcartagena, Manager On Duty at Holiday Inn Express Cartagena Bocagrande
Responded 4 Mar 2020
Dear Jefft It is very nice for the whole team to know that you enjoyed our services and especially the attention received from our human resources. We hope to have the opportunity to assist you again and make you live a new experience. Cordially Jean Carrascal Manager On Duty
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Jaime L wrote a review Feb 2020
North Carolina241 contributions173 helpful votes
I have stayed to several Holiday Inn Express in the US and have not experience this hot huge breakfast and plenty of different fresh fruits. The staff were great and several speak English. The cleaned the room everyday. There are several restaurants nearby, as well as a Cerrula Express supermarket across the straight. The drinks and snacks in the mini refrigerator were expensive. It has good location in Bocagrande.
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Date of stay: February 2020
1 Helpful vote
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Response from HIEXcartagena, Manager On Duty at Holiday Inn Express Cartagena Bocagrande
Responded 3 Mar 2020
Dear Jaime L Thank you for your comment and for choosing our hotel. I am happy that you enjoyed your visit. We want to receive you again, when you decide to return we will be waiting for you to offer you a great experience. Cordially Jean Carrascal Manager On Duty
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ChicagoPair wrote a review Feb 2020
New Orleans, Louisiana245 contributions104 helpful votes
So, let's start with the good. Our room was large, comfortable, and clean. Everything else about this hotel is awful. First, the pool is far too small for the size of the hotel. The available chairs are often full and there is no shade. Second, the breakfast experience is miserable. Once again, the room is far too small for the size of the hotel. Everything is cramped. Some days it was hard to find a table. Some days we noticed staff were not replacing the paper placements between guests. Third, service leaves quite a bit to be desired. When we checked in, we confirmed with the clerk that we were being charged in Colombian pesos. However, when we checked our bank account, we realized we were charged in dollars -- which cost more due to their awful exchange rate and service fees. When we spoke to the front desk, we were first told they couldn't do anything about it. Then, we were told their credit card machines don't even allow them to charge in US dollars. Then, we were told that the clerk would speak to management and get back to us -- we never heard back. This is a terribly run IHG property and I wouldn't recommend it to anyone.
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Date of stay: February 2020
Value
Rooms
Service
1 Helpful vote
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Response from HIEXcartagena, Manager On Duty at Holiday Inn Express Cartagena Bocagrande
Responded 25 Feb 2020
Dear ChicagoPair Thank you very much for sharing your experience, we are glad that you have chosen us during your visit to Cartagena, we will share your suggestion with our team in charge, we want to tell you that our spaces are designed for the comfort of our guests, in our dining room the staff will always be willing to assist you. We regret what happened at check-in, sometimes the charges are made depending on the options given by the credit card. We would love to receive you again, we will take the necessary corrections so that in future visits you can enjoy a better experience, our staff will always be willing to please you as much as possible. Cordially Jean Carrascal Manager On Duty
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Obim O wrote a review Feb 2020
Toronto, Canada2 contributions
Excellent in all respect, from check-in to check-out. Right from the first point of engagement, the agent was very pleasant and welcoming. I checked in early, at noon, with the room not yet ready, I was welcomed to wait at the rooftop pool and bar. Nice pool albeit not too large, understandably being on the rooftop, has a great view. The room and bathroom were spacious, clean and well equipped. The bed was very comfortable. Ample and wide variety of items for breakfast! At all times I engaged the staff for varied questions, I was impressed by the consistent pleasantness and with professional attention. Perfect location to get to the beach (one block) and at a closer part of Bocagrande to get to the walled old city. Smooth check-out also, and my request to check-out one hour later was granted. Altogether an awesome 3-night stay!!
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Date of stay: February 2020Trip type: Travelled solo
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Response from HIEXcartagena, Manager On Duty at Holiday Inn Express Cartagena Bocagrande
Responded 25 Feb 2020
Dear Wtravelertoca Thank you very much for sharing your experience, our staff is happy with your words, we are glad you enjoyed your visit to our hotel, we had a great time serving you, we would love to relive the experience. it will be a pleasure to please you as much as possible Cordially Jean Carrascal Manager On Duty
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Previous
PRICE RANGE
USD 69 - USD 117 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
200
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Frequently Asked Questions about Holiday Inn Express Cartagena Bocagrande
Which popular attractions are close to Holiday Inn Express Cartagena Bocagrande?
Nearby attractions include The Londoner Pub (0.4 km), Monumento a la Palanquera (0.2 km), and Baby & Toddler's Place (0.4 km).
What are some of the property amenities at Holiday Inn Express Cartagena Bocagrande?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Cartagena Bocagrande?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Express Cartagena Bocagrande?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Cartagena Bocagrande?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Holiday Inn Express Cartagena Bocagrande?
Conveniently located restaurants include Mangata, Pizzeria Aguanile, and Restaurante Hamachi Cartagena.
Are there opportunities to exercise at Holiday Inn Express Cartagena Bocagrande?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Cartagena Bocagrande?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Cartagena Bocagrande offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express Cartagena Bocagrande?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express Cartagena Bocagrande?
Many travellers enjoy visiting Walled City of Cartagena (2.7 km), Centro Historico (2.1 km), and Sanctuary of Saint Peter Claver (1.8 km).