We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/10/2017 30/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Dorado Plaza

    Avenida San Martin 4 - 41 | Bocagrande, Cartagena 130001, Colombia
    Lowest prices for your stay
    29/10/2017Check In 30/10/2017Check Out
    1 room, 2 adults, 0 children
     2 people are viewing this hotel
    USD 121*
    USD 99*
    SAVE USD 22
    USD 121*
    USD 99*
    Traveller (504)
    Room & Suite (297)
    Pool & Beach (71)
    • Excellent25%
    • Very good30%
    • Average20%
    • Poor11%
    • Terrible14%
    6 Jul 2017
    18 Mar 2017
    “worst service I've experienced in the world ”
    Free Internet
    Breakfast included
    Non-Smoking Rooms
    Poolside Bar
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    3.0 Star Hotel
    All hotel details
    29 Oct.30 Oct.
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 99
      View Deal
    • Check booking site for details
      USD 121
      View Deal
    • Check booking site for details
      USD 99
      View Deal
    View all 11 deals
    Write a Review
    Reviews (1,244)
    Traveller rating
    Traveller type
    Time of year
    • More languages

    1 - 5 of 44 reviews

    Reviewed 7 July 2017

    This property is a disaster from beginning to end. Noisy environment, terrible food, dirty and hot rooms, so on and so forth, the worst place I have ever stayed. We asked to be moved from the assigned room to another one, due to bad A/C...More

    Review collected in partnership with this hotel
    Thank gloriad736
    Response from HotelDoradoPlaza, Public Relations Manager at Hotel Dorado PlazaResponded 23 July 2017

    Dear gloriad736, Thank you for your honest opinion. We have sent your comments to the affected staff. I apologize for this bad experience. It is very disappointing to hear what happened, but we hope you give us another opportunity to show you that we have...More

    Reviewed 19 March 2017 via mobile

    The worst service you can get from front desk of a hotel! Waiters are good though but the front desk staff makes simple things complicated! I had to changed rooms 4 times in the one week that I'm staying and happy to be moving out...More

    Thank Virmz
    Response from HotelDoradoPlaza, Director de Relaciones Públicas at Hotel Dorado PlazaResponded 27 March 2017

    Dear Virmz, We appreciate your coments, it's very important for us. we apologize for the differents disadvantages, we will talk this with our employees and will take corresponding measures. Thank you very much, Kathleen Rocha Community Manager

    Reviewed 16 March 2017

    Everything everyone says about this hotel is absolutely true. It's the worst, especially when you are expecting a resort type, all inclusive, even if inexpensive hotel. For example, upon arrival after a very long flight, we were taken to THREE different rooms before finding one...More

    Thank BrooksCalifornia_USA
    Reviewed 25 August 2016 via mobile

    If you are looking for Romance, this is not the place to be, neither if you are looking for a getaway... The place is crowded with families (I might say there are just colombians in this hotel) with little noisy kids. If you choose a...More

    Thank Juliana R
    Response from HotelDoradoPlaza, Director de Relaciones Públicas at Hotel Dorado PlazaResponded 26 August 2016
    Google Translation

    Estimada Juliana, Apreciamos mucho su opinión, esperamos que vuelva pronto para que disfrute nuevamente de nuestro excelente servicio. Cordialmente, Kathleen...More

    Reviewed 3 June 2016

    Hotel is old, elevators did not work. Staff is not helpful at all. Entertainment never comply with activities times. They tried to overcharged you on everything, I paid for eight nights and they wanted me to pay for an additional three nights because their system...More

    1  Thank RASD
    Response from HotelDoradoPlaza, Director de Relaciones Públicas at Hotel Dorado PlazaResponded 4 August 2016

    Good afternoon, Dear RASD, We apologize with you, our reason are yours, our customers. Thank you very much for your opinion is very important for us. We hope that you come back soon. Respects.

    Hotel Caribe
    1,472 reviews
    #34 of 156 hotels in Cartagena
    Hilton Cartagena
    2,278 reviews
    #29 of 156 hotels in Cartagena
    Hotel Regatta Cartagena
    614 reviews
    #79 of 156 hotels in Cartagena
    Hotel Dann Cartagena
    1,062 reviews
    #20 of 156 hotels in Cartagena
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    • Price range
    • USD 66 - USD 195 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 On the Beach Hotel in Cartagena
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 320
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Cancelon, TripOnline SA, Orbitz, Travelocity, HotelQuickly, getaroom.com and Hotwire so you can book your Hotel Dorado Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Colombia >
    • Bolivar Department >
    • Cartagena District >
    • Cartagena
    • Also Known As
    • El Dorado Cartagena ,
    • Hotel El Dorado
    Add Photo Photos
    Traveller (504)
    Room & Suite (297)
    Pool & Beach (71)
    Dining (58)
    Hotel & Grounds (264)
    Family and Play Areas (32)
    Bathroom (18)
    Business Centre & Event Rooms (3)
    Hotel Regatta Cartagena
    614 reviews
    .18 km away
    Hilton Cartagena
    2,278 reviews
    .65 km away
    Hotel Dann Cartagena
    1,062 reviews
    .42 km away
    Hotel Caribe
    1,472 reviews
    .23 km away
    Nearby Restaurants
    Restaurante Da Pietro
    267 reviews
    .18 km away
    La Olla Cartagenera
    687 reviews
    .23 km away
    Piola Cartagena
    275 reviews
    .27 km away
    Kiosko El Bony
    239 reviews
    .13 km away
    Nearby Attractions
    Caribe Jewelry and Emerald Museum
    1,281 reviews
    .16 km away
    Sun Nao Casino
    119 reviews
    .12 km away
    Playa de Bocagrande
    333 reviews
    .02 km away
    Tunel y Parque Lineal de Crespo
    10 reviews
    .99 km away
    Ask a question
    Questions & Answers
    8 May 2015|
    Response from Isnel P |
    Dear liveujesu You'll be welcome to Cartagena the telephone number of the Hotel Dorado Plaza is 6553060 or cellphone number 3177879330. Kind regards
    Google Translation
    Room Tips
    "As I wrote above, rooms are terribly dirty and hot"
    Read review
    "None, Choose another hotel"
    Read review
    "Nothing on this hotel"
    Read review
    "Don't book this hotel!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing