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Hotel Capilla del Mar

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#18 of 147 Hotels in Cartagena
Certificate of Excellence
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Hotel Capilla del Mar
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1,786 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Athens, Greece
Reviewed 3 weeks ago

The hotel accommodation is very good, also the restaurant San Marino was very good. The employments of hotel are polite and very kind with us. The only comment is that the girls working at the reception desk are not polite.

Review collected in partnership with this hotel
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Helpful?
Thank konstantinos2017
GerenciaCapilla, Public Relations Manager at Hotel Capilla del Mar, responded to this review

Dear Guest, Thank you very much for your review! We are very glad to know you were so satisfied with your stay at our property. Your comment gives us more energy and motivation to continue our work delivering a solid and excellent service to our guests! We hope to see you soon. Best Regards, JULIA A. ARTETA MARTÍNEZ

Bogota, Colombia
Reviewed 3 weeks ago

The room was clean and confortable. I adored the balcony, you can really enjoy the view while working. The pool though was a little bit uncomfortable in terms of sunbathing, because of the new building in construction right in front.

Review collected in partnership with this hotel
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Helpful?
Thank 762elena
GerenciaCapilla, Public Relations Manager at Hotel Capilla del Mar, responded to this review

Dear Elena, Thank you very much for your review! We are very glad to know you were so satisfied with your stay at our property. Your comment gives us more energy and motivation to continue our work delivering a solid and excellent service to our guests! We hope to see you soon. Best Regards, JULIA A. ARTETA MARTÍNEZ

ARBORG
Reviewed 4 weeks ago

We stayed at HOtel Capilla del Mar for 8 nights. We were very impressed with the overall appearance of the hotel. The staff was really helpful and security was awesome! So nice to be in a hotel that you feel safe in. Location was wonderful. Breakfast in the morning was great. Beach security made a difference in being able to...

Review collected in partnership with this hotel
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Helpful?
Thank MAUREEN S
GerenciaCapilla, Manager at Hotel Capilla del Mar, responded to this review

Dear Guest, Greetings ! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the...

New York City, New York
Reviewed 4 weeks ago via mobile

I was at another hotel just to save some money, right next door to the Hyatt hotel. We wanted to pick this place last few days for the view. Currently there is hotel being built RIGHT in front of it. Lucky they messed up on a permit and stop building. Who knows when they will start it again. I say...

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Helpful?
Thank Stacie P
GerenciaCapilla, Public Relations Manager at Hotel Capilla del Mar, responded to this review

Dear Stacie. Thanks for choosing the Hotel Capilla del Mar for your recent visit to our beautiful city! We are delighted to read your kind review and happy to know that you enjoyed our pool, guestrooms and restaurants; Your comments encourage and motivate us to serve our guests better every day! We look forward to seeing you again in the...

Brighton, United Kingdom
Reviewed 4 weeks ago

This hotel is one of the better ones in the beach resort of Bocagrande. However on arrival our room overlooked a huge tower block construction site. There is a lot of construction in the resort so be aware. Judging by the progress of the construction it's safe to say it will be going on for at least another 6 months...

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Helpful?
Thank a m
GerenciaCapilla, Public Relations Manager at Hotel Capilla del Mar, responded to this review

Dear Guest, Thank you for your comments about your experience in our hotel. It is very important to us to know our guests opinion. We are very sorry to read that your experience at our property was not up to our usual high standard service.We hope to give us another opportunity to serve you once again. Kind regards, JULIA A....

Atlanta, Georgia
Reviewed 4 weeks ago

This beach front property is situated nearby a lot of restaurants and attractions that make it a great place to stay. The rooftop pool is small, but the bar and patio is a nice addition if you don't want to go down to the beach. The food is pretty good, though the breakfast buffet could be better. The rooms were...

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Helpful?
Thank mattthomas_travel
Reviewed 4 weeks ago via mobile

I spend great 3 weeks in Columbia, the only unpleasant experience was this overpriced tourist trap. Location is good, directly at the beach and rooms are good (junior suite). From there it goes down. Service was horrible and the food is a Desaster. The breakfast is in a cramp and overcrowded small basement room. The only way to get a...

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Helpful?
Thank Benjamin T
GerenciaCapilla, Public Relations Manager at Hotel Capilla del Mar, responded to this review

Dear Benjamin, Thank you for your comments about your experience in our hotel. It is very important to us to know our guests opinion. We are very sorry to read that your experience at our property was not up to our usual high standard service. We hope to give us another opportunity to serve you once again and display the...

Fairfax, Virginia
Reviewed 15 January 2017

This hotel has a great rooftop pool and is right next to the beach. The food in the lobby-level restaurant is very good and there's a wide variety. The food available on the roof near the pool is a limited menu, but also good. There was another restaurant on the second floor that we didn't try (I believe it was...

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Helpful?
Thank Cindy C
GerenciaCapilla, Public Relations Manager at Hotel Capilla del Mar, responded to this review

Dear Guest, Thank you very much for your review! We are very glad to know you were so satisfied with your stay at our property. Your comment gives us more energy and motivation to continue our work delivering a solid and excellent service to our guests! We hope to see you soon. Best Regards, JULIA A. ARTETA MARTÍNEZ

Munich, Germany
Reviewed 11 January 2017

This tall hotel is located 10 minutes by taxi outside old town center in Bocagrande, a long, narrow strip of land between the lagoon and the sea. It is a high-rising concrete structure, separated from the beach by the sea-side road. Road is busy during day-time, but quiet at night. It is very clean, functional and practical, but as a...

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Helpful?
Thank tucano
GerenciaCapilla, Public Relations Manager at Hotel Capilla del Mar, responded to this review

Dear Guest, Thank you for your comments about your experience in our hotel. It is very important to us to know our guests opinion. We are very sorry to read that your experience at our property was not up to our usual high standard service. We hope to give us another opportunity to serve you once again and display the...

New York City, New York
Reviewed 8 December 2016 via mobile

My Mrs and I nipped away for 5 days to Cartagena for her b-day getaway and found the city very safe, interesting, beautiful with marvelous beaches and two absolutely fabulous meals (Thank you TripAdvisor for the suggestions!) for ridiculously low prices (NYC comparison). The Hotel Capilla is strategically placed about 15 minutes from the airport (18,000 pesos-about $6) and a...

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Helpful?
3Thank no1rover

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Capilla del Mar Hotel is loca-ted at Car-ta-gena de Indias, Colom-bia with the pri-vi-lege of being in front of the bea-ch-, we offer the best lei-sure and rela-xa-tion expe-rience in the city. Enjoy the modern tou-rist area of Boca-grande, one of the most emble-ma-tic areas of the city; hol-ding a variety of places like res-tau-rants, bars, dis-cos, night-clubs, in addi-tion to the most impor-tant world-wide com-mer-cial brands. A modern 5 stars hotel infras-truc-ture and ser-vi-ces ensu-ring per-fect slee-ping expe-rience and gas-tro-nomy, offe-ring tou-rists and exe-cu-ti-ves, a warm and friendly expe-rience, focu-sed to details. Enjoy the charm and his-tory of Cartagena's old area, just 7 minu-tes away front the hotel and only 15 minutes away front the airport. ... more   less 

Additional Information about Hotel Capilla del Mar

Address: Carrera 8 -12 | Bocagrande, Cartagena 130001, Colombia (Formerly Capilla del Mar Global Hotel)
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $198 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Capilla del Mar 4*
Number of rooms: 203
Reservation Options:
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Also Known As:
Hotel Capilla Del Mar Global
Hotel Style:
#4 On the Beach Hotel in Cartagena
#5 Family Hotel in Cartagena
#6 Spa Hotel in Cartagena
#11 Luxury Hotel in Cartagena
#12 Business Hotel in Cartagena
#15 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Capilla del Mar staff and other travellers.
15 questions
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Questions? Get answers from Hotel Capilla del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The security box in the room was so nice to have. Beds are reall comfortable. Choice of pillow was a nice touch as well.”
 of 5 bubbles MAUREENS18, 23 Jan 2017 | Read review
“Choose a junior suite with direct sea view to avoid a view over the building site next door.”
 of 5 bubbles am237, 20 Jan 2017 | Read review
“Visit the rooftop pool and try empanadas”
 of 5 bubbles mattthomas_travel, 19 Jan 2017 | Read review
“I lucked into a corner room, so my balcony had a view of both the beach and the Old Town (and the pool for the hotel next door). (#812)”
 of 5 bubbles cindyc229, 14 Jan 2017 | Read review
“Don't let them con you into pay more for a renovated room. Whatever price your reservation is under, make sure you get a renovated room.”
 of 5 bubbles Falasafa, 27 Nov 2016 | Read review
5 of 5