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Hotel Capilla del Mar

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#17 of 145 Hotels in Cartagena
Certificate of Excellence
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Hotel Capilla del Mar
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1,657 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Briarwood, New York, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW via mobile

Great location- about 15 min from the airport, 5-10 from walled city. We had a suite on the 10th floor with amazing oceanfront views. Rooms where clean and spacious. Breakfast was good enough, fruits, local pastries, eggs to order. We had a rainy day so we decided to chill in the hotel and get a massage at the spa, which... More 

Helpful?
Thank Catalina B
Bogota, Colombia
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

Is one of the best hotel in Cartagena. Located in Bocagrande near to the shopping area, has a marvelous view to the ocean. You can find a local gastronomy and an excellent service. Jhosimar at the front desk give you all relevant information and a great smile! If you want to know more about the Cartagena history you can contact... More 

Helpful?
Thank TELLY93
New York City, New York
Level Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 week ago

There are so many wrong things about this hotel that I'll start with those and end of the good things. First of all the front desk is full of people that are unfriendly, don't care about you, lie to you, and are extremely slow.....like molasses. With reservation in hand, we arrived and they told us we will be upgraded (lie... More 

Helpful?
Thank Falasafa
lisbon
Level Contributor
188 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 31 October 2016

I stayed just one night for business even if this is mainly a resort hotel. This hotel should be ranked as 3 stars but the rate is like a 5 star. The room is ok, spacious (suite) with a great sea view but no decoration at the window insulation is quite poor so you start listening to heavy road traffic... More 

Helpful?
Thank tozepinto
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2016

Stayed here on a business trip and found the hotel safe, clean and friendly. The rooms were well equiped and spacious. The resteruant had a good selection of meals. The hotel staff seemed to be able to handle both business and holiday request with ease.

Helpful?
Thank Alan N
GerenciaCapilla, Director de Relaciones Públicas at Hotel Capilla del Mar, responded to this review

Dear Guest, We really appreciate the time spent in sharing your experience in this important travel site, we are sure it will be very useful for other travelers when deciding where to stay in Cartagena. Your opinion is very important to us, for this reason we will consider your suggestion to improve our service. We Apologize for the inconvenience, and... More 

Boston, Massachusetts
2 reviews
Reviewed 12 October 2016

Clean, good location, friendly staff. Nice pool. Love this hotel! I moved from one hotel in centro historico (because of bad service) and it was 100% better experience! I would recommend this hotel to all my friends.

Helpful?
Thank rappy07
GerenciaCapilla, Director de Relaciones Públicas at Hotel Capilla del Mar, responded to this review

Dear Guest, We really appreciate the time spent in sharing your experience in this important travel site, we are sure it will be very useful for other travelers when deciding where to stay in Cartagena. Thanks for staying with us and we hope that on your next stay we have the opportunity to have you with us to enjoy our... More 

New York City, New York
2 reviews
Reviewed 8 October 2016

My partner and I decided to get married in Cartagena. We looked at different venues for the wedding and the reception. At the end elected to get married at a theater since we met at a show in broadway. Initially we stayed at another hotel but when we returned to to check menus and other details, our wedding planner suggested... More 

Helpful?
Thank amethaguirre
New York City, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 October 2016 via mobile

Great food in the restaurant and the room service was fast. The rooms were nice and well kept. The drinks were pretty good as well. A family member was sick and a Dr. was sent to see her in the room at no cost, the medicine was relatively inexpensive at the corner pharmacy. A few small things, I've stayed there... More 

Helpful?
1 Thank NYAngVill
GerenciaCapilla, Director de Relaciones Públicas at Hotel Capilla del Mar, responded to this review

Dear Guest, We really appreciate the time spent in sharing your experience in this important travel site, we are sure it will be very useful for other travelers when deciding where to stay in Cartagena. Thanks for staying with us and we hope that on your next stay we have the opportunity to have you with us to enjoy our... More 

Birmingham, Alabama
1 review
Reviewed 23 September 2016

Location is good. The staff is also friendly. Clean appearance. The only problem I had was that this was a return trip to Cartegena. I have several friends there, but they weren't allowed to visit me because they were locals.

Review collected in partnership with this hotel

Helpful?
Thank jerryl184
GerenciaCapilla, Director de Relaciones Públicas at Hotel Capilla del Mar, responded to this review

Dear Guest, We really appreciate the time spent in sharing your experience in this important travel site, we are sure it will be very useful for other travelers when deciding where to stay in Cartagena. Thanks for staying with us and we hope that on your next stay we have the opportunity to have you with us to enjoy our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 September 2016

I recently visited Cartagena and we enjoyed our stay at this hotel. The employees were very pleasant and the room was recently refurbished and always kept super clean. Breakfast was included and it was very fresh and changed daily. I can recommend this hotel to anyone thinking of visiting and wanting to stay at the beach(across the street).

Review collected in partnership with this hotel

Helpful?
1 Thank Ejuand
GerenciaCapilla, Director de Relaciones Públicas at Hotel Capilla del Mar, responded to this review

Dear Guest, We really appreciate the time spent in sharing your experience in this important travel site, we are sure it will be very useful for other travelers when deciding where to stay in Cartagena. Thanks for staying with us and we hope that on your next stay we have the opportunity to have you with us to enjoy our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Dry Cleaning
  • Airport Transportation
Official Description (provided by the hotel)
Capilla del Mar Hotel is loca-ted at Car-ta-gena de Indias, Colom-bia with the pri-vi-lege of being in front of the bea-ch-, we offer the best lei-sure and rela-xa-tion expe-rience in the city. Enjoy the modern tou-rist area of Boca-grande, one of the most emble-ma-tic areas of the city; hol-ding a variety of places like res-tau-rants, bars, dis-cos, night-clubs, in addi-tion to the most impor-tant world-wide com-mer-cial brands. A modern 5 stars hotel infras-truc-ture and ser-vi-ces ensu-ring per-fect slee-ping expe-rience and gas-tro-nomy, offe-ring tou-rists and exe-cu-ti-ves, a warm and friendly expe-rience, focu-sed to details. Enjoy the charm and his-tory of Cartagena's old area, just 7 minu-tes away front the hotel and only 15 minutes away front the airport. ... more   less 

Additional Information about Hotel Capilla del Mar

Address: Carrera 8 -12 | Bocagrande, Cartagena 130001, Colombia (Formerly Capilla del Mar Global Hotel)
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $178 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Capilla del Mar 4*
Number of rooms: 203
Reservation Options:
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Also Known As:
Hotel Capilla Del Mar Global
Hotel Style:
#3 On the Beach Hotel in Cartagena
#5 Family Hotel in Cartagena
#6 Spa Hotel in Cartagena
#11 Luxury Hotel in Cartagena
#12 Business Hotel in Cartagena
#15 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Capilla del Mar staff and other travellers.
14 questions
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Questions? Get answers from Hotel Capilla del Mar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't let them con you into pay more for a renovated room. Whatever price your reservation is under, make sure you get a renovated room.”
 of 5 bubbles Falasafa, 27 Nov 2016 | Read review
“Ask a room with sea view”
 of 5 bubbles tozepinto, 30 Oct 2016 | Read review
“The hotel is in a built up city, but all have rooms have air conditioning and are quiet.”
 of 5 bubbles alann793, 13 Oct 2016 | Read review
“pick high floor rooms with breakfast included.”
 of 5 bubbles amethaguirre, 7 Oct 2016 | Read review
“If you have a large group your room won't have a direct view of the ocean”
 of 5 bubbles 538ayannam, 29 Aug 2016 | Read review
5 of 5
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