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Hotel Boutique el Zaguan

Booking.comUSD 53*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Boutique el Zaguan
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105 Reviews from our TripAdvisor Community

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Showing 20: English reviews
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Israel
Reviewed 11 March 2016

It was really a bad experience! The location actually was not so bad though it was hard to find because no sign of a hotel was at the entrance! . But, the moldiness smell in the room, the noise of builders just from the neighbor , bad internet connection, waitress which served the breakfast without understanding English, no refrigerator in...

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Helpful?
1Thank pazitush
Reviewed 9 March 2016 via mobile

Jose at the front desk at night speaks perfect English and gives great recommendations! Great WiFi strength. Strong AC units to keep rooms cool. Lots of hot water (though I don't know who takes a hot shower in 90 degree weather). The hotel is located in San Diego and is just a five minute walk to La cervicheria which is...

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Helpful?
Thank Sajid M
Seattle, Washington
Reviewed 1 March 2016

You can tell this place is trying to turn itself around from what it used to be, we talked a lot to the staff and it's moved to new ownership in the last month and they are more than aware of the terrible reputation it's had (quite a few rooms also seemed to be under renovation while we were there)....

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Helpful?
Thank Ian J
Boynton Beach, Florida
Reviewed 3 February 2016

To begin, the place advertises on VRBO and AirBNB as a mansion called "Casa Lussuoso". When you actually get there, you'll be shocked to find out that it's actually a 14 bedroom rundown hotel called "Hotel Zaguan De La Huerta". Before booking, I asked the listing manager, Jonathan, specifically if this was a hotel. I explained we needed a villa...

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Helpful?
Thank Dannny D
Cabo San Lucas, Mexico
Reviewed 6 October 2015 via mobile

We were marketed this place as a 16 bedroom mansion with several pools etc. It is old colonial style inn or more of a hostel really. Extremely run down. The upper areas with another pool supposedly was all trashed and unusable. We requested at least a discount for this but they would not budge. Service has been ok but not...

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1Thank JohnMarkKucera
Providence, Rhode Island
Reviewed 5 June 2015

A lot of negative reviews I am seeing of this hotel. I still booked because quite frankly it goes with the person experience. I thought this was a very low cost yet simple and cute hotel. It by any means is not a five star hotel. I gave it a four star because I wanted simple and very typical with...

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Helpful?
Thank Solarte87
Toronto, Canada
Reviewed 9 February 2015

We were originally booked to stay at the Casa Del Mango (having made a reservation a month prior) in Cartagena. We pre-booked through booking.com for our arrival night from Toronto. After the cab had dropped us off and left, we were told that they had no room for us. I had the reservation number in my hand. The receptionist didn't...

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Helpful?
Thank jtorti7
Brussels, Belgium
Reviewed 1 January 2015 via mobile

Booked this months in advance. Late at night the night before they decided to cancel. By the time we arrived, under 12 hours later, they had re-booked the room. Didn't apologise. Wouldn't let me speak to the manager. Refused to even pay for a cab to another hotel. Appalling. Avoid.

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Helpful?
Thank Jack5852000
Cali, Colombia
Reviewed 3 December 2014

Everything is terrible in this hotel. The internet didn´t work, neither the air conditioner, you hear everything from the other rooms, we found cockroaches in the bath room. It was impossible to stay under this conditions and we moved to another hotel. The owner dishonestly charged us for the whole week even though we stayed only for a couple of...

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Helpful?
Thank Natalia R
Bogota, Colombia
Reviewed 3 December 2014

I booked myself and all my team there the first week of December 2014. We choose to leave one day after due to the dysfunctional internet, faulty AC and terrible service. The hotel manager went ahead and charged my credit card the full stay without consulting. Do not come here, this person is a crook.

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Helpful?
Thank Sebastian C

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hotel Boutique el Zaguan

Address: Calle el Jardin 39-118 | Calle Del Jardin 39-118, Cartagena, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $71 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Boutique el Zaguan 3*
Number of rooms: 16
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Questions & Answers

Questions? Get answers from Hotel Boutique el Zaguan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay Away !!”
pazitush, 10 Mar 2016 | Read review
“Room #1 is gorgeous”
801ian, 29 Feb 2016 | Read review
“Stay somewhere else”
dannnyd2016, 3 Feb 2016 | Read review
“There are no good bedroons.”
diegop177, 17 May 2014 | Read review
“Higher floors less noise and you can see people coming to work over the bridge as the sun comes up......but you have to lug your suitcase up the steps..”
Panchito45, 30 Dec 2012 | Read review
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USD 53* /night
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Prices are for 1 room, 2 adults
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