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Hilton Cartagena

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#31 of 148 Hotels in Cartagena
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Cartagena
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1,932 Reviews from our TripAdvisor Community

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Showing 749: English reviews
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Reviewed today NEWvia mobile

The walk out from lobby bar has a step down that you can't see. I fell hard as did my guest. We then watched 3 other people fall over next several days. Banged and bruised only- luckily. It needs to have a railing or turn it all into sloped step down. Everything else at hotel was wonderful

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Helpful?
Thank Kevin S
Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 11 February 2017 via mobile

I just returned from a stay at the Hilton Cartagena from 2/4-2/9/2017. The hotel is located in the Bocagrande area of Cartagena. It is in walking distance from many restaurants and shops. The hotel is about a 20 minute taxi ride from the airport. The grounds include restaurants, beach area, swimming pools, a spa and shops. The customer service was...

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1Thank Cwashin403
About Hotel's Favourite Review
Vinod A, Gerente at Hilton Cartagena, responded to this review

Dear Guest, Thanks for choosing the Hilton Cartagena for your recent visit to our beautiful city! We are delighted to read your kind review and happy to know that you enjoyed our breakfast buffet, the hospitality of our team members and leisure facilities; Your comments encourage and motivate us to better serve our guests experiences every day, thanks for your...

Linden, United States
Reviewed 2 days ago NEW

Something I really appreciate is the service during the breakfast buffet hours, especially the older lady who prepares the Omelettes, they would have to be a Management to direct their co-workers and to share with them their kindness dedication to service and affection to their customers.

Review collected in partnership with Hilton Hotels & Resorts
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Thank C9201OBjohns
Huntsville, United States
Reviewed 2 days ago NEW

I should have been made aware when I booked and arrived that the outdoor pool and beach area would be closed to guests because of the beauty pageant. The beach was the only reason I booked this hotel and not being able to use it ruined my stay. I would have been better off staying on the cruise ship instead...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Y6285DVchrisb
Olathe, Kansas
Reviewed 1 week ago via mobile

Hotel staff was very attentive and happy to assist in any way. Executive lounge was clean as well staffed. Pancakes, French toast, etc for breakfast. Snacks in the evening were not stocked very well considering the amount of people in the room. Pool staff was nice. Restaurante da Pietro is within walking distance and is great! Had pizza and pasta...

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1Thank Lori J
New York City, New York
Reviewed 1 week ago

I had an enormous suite on the top floor of the hotel for 3 nights. The physical setup was quite nice, but small things needed attending to, including the fact that dead spiders came out of the Jacuzzi jets in the bathroom when I first tried to use the Jacuzzi. The staff's English was hit-of-miss, I felt -- many smiles,...

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Thank RCPNewYork
Kansas City, United States
Reviewed 1 week ago

The paint is peeling off the ceiling in our room... the Executive Lounge was small and had very little selection for breakfast and snacks... while the staff was good and VERY attentive... but the hotel is tired and is in need of serious repair and updating.

Review collected in partnership with Hilton Hotels & Resorts
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Thank K2055FRscottj
Lafayette, Indiana
Reviewed 1 week ago

This hotel has a wonderful pool . The service and food are exceptional. The breakfast is also just first-rate. The staff is so helpful. Again the food is some of the best we have had at a hotel. The pool is never crowded it is beautiful and has so many different places to swim it's just the best . It's...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Kirk M
Naples, Florida
Reviewed 1 week ago

Staying at the Hilton Cartagena Hotel this pass week was a great experience. From the very moment we arrived, the service was first class. We were greeted by one of their friendly bellboys as he opened the cab's door and the outstanding service just continued from that point on. We had a nice, very clean room with a beautiful view...

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Thank Calpr10
Kissimmee, Florida
Reviewed 2 weeks ago

We visited this hotel for four days at the end of January, it is set in a great location on the beach and only a 5-minute taxi drive the historic district. The rooms were clean, spacious and had great views. Staff would go above and beyond to make our stay very enjoyable, with a special thanks to Rafael on reception...

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2Thank yvonne1957

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Appreciate Caribbean costal living at the Hilton Cartagena Hotel. All 341 guest rooms and suites face the ocean at this Colombia beachfront hotel. Stay in the Executive Tower and enjoy Executive Lounge access, located on the tenth floor, boasting panoramic views of the city. Sip an ice-cold beer or tropical juice from the Pool Bar, located in the middle of the hotel's three pools. Indulge in fried fish with coconut rice and plantain at the Cartagena beachside restaurant, Tibabuyes Kiosk. Enjoy a wood-baked pizza overlooking the pools at Pizza Al Forno. Watch the sunset while enjoying gourmet cuisine at Las Chivas Restaurant. Finish each night with evening cocktails in the relaxing atmosphere of El Cangrejo bar offering nightly entertainment. This Cartagena, Colombia hotel provides a variety of fitness options and family activities. Work out at the fitness center and swim lengths in the outdoor pools. Indulge in a massage or unwind in the sauna at the Well Being Center. Watch the children have fun at the colorful playground and the toboggan swimming pool. Challenge friends to a game of tennis on the courts. Host a business meeting, function or wedding overlooking the ocean at Hilton Cartagena. Select from 26,000 sq. ft. of indoor and outdoor event space. The hotel features a business center with wireless internet available in all meeting rooms and public areas. ... more   less 

Additional Information about Hilton Cartagena

Address: Avenida Almirante Brion | El Laguito, Cartagena 130001, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $169 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Cartagena 4.5*
Number of rooms: 341
Reservation Options:
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Also Known As:
Hilton Cartagena Hotel Cartagena
Hilton Hotel Cartagena
Cartagena Hilton Hotel
Hotel Style:
#9 Business Hotel in Cartagena
#10 On the Beach Hotel in Cartagena
#10 Family Hotel in Cartagena
#12 Spa Hotel in Cartagena
#20 Luxury Hotel in Cartagena
#26 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cartagena staff and other travellers.
37 questions
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Questions? Get answers from Hilton Cartagena staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there are any events that may limit the use of any area of hotel.”
 of 5 bubbles Calpr10, 18 Mar 2017 | Read review
“We had room 528 and have nothing bad to say about it.”
 of 5 bubbles mrsboll, 5 Mar 2017 | Read review
“pick an ocean view room”
 of 5 bubbles joechile1, 28 Feb 2017 | Read review
“Splurge on a sea suite. The balcony and views are amazing.”
 of 5 bubbles Ward_Elw, 25 Feb 2017 | Read review
“Stay in the executive floor it include the lounge in the 10th floor and free breakfast”
 of 5 bubbles albertg6, 25 Feb 2017 | Read review
5 of 5